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rma'd my 5970.. what to expect.

post #1 of 43
Thread Starter 
Just rma'd my 5970. Unfortunately the salesperson told me that the 5970's are discontinued. So they'll just have to send it in for repairs. it will take about 6 weeks (Powercolor). I'm just wondering what if they can't repair it? what do they do in situations like this? I'm just worried they'll give me lower end card.

Has anyone experience this? Like, they sent in a card but they don't have it and can't repair it. What do they give you in return?

I'm hoping that if they can't repair it they'll give me a 6990 since it's about the same price of the 5970 when it first came out. What are the chances of that??
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post #2 of 43
Considering most if not all companies state in their warranty that they must replace your card with one equal or better, the only card they could replace it with is the 6990.

If they do send you a lower end card, automatically file a BBB complaint, I can't even begin to describe the results you can get by doing so.
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post #3 of 43
Quote:
Originally Posted by joemaniaci View Post
Considering most if not all companies state in their warranty that they must replace your card with one equal or better, the only card they could replace it with is the 6990.

If they do send you a lower end card, automatically file a BBB complaint, I can't even begin to describe the results you can get by doing so.
Yea...
There is no card that is of equal or lesser value for your 5970.

Or demand a refund.
post #4 of 43
Ask for a 6990
   
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post #5 of 43
Quote:
Originally Posted by 8-Ball View Post
Yea...
There is no card that is of equal or lesser value for your 5970.

Or demand a refund.
It may not be perfect, but nothing comes closer than a 6990.
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I Love Cheese
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post #6 of 43
Quote:
Originally Posted by xioros View Post
Ask for a 6990
Pray for one!
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post #7 of 43
RMA
if they send you anything else other than a 5970 or a 6990
as stated above, file a BBB complaint saying that they gave you a lesser card in return when their policy states that they would give something equal or better after RMA
post #8 of 43
Thread Starter 
thanks again guys. I guess I'll just have to wait and see what card they send me. If it's a 5970 I'll be happy if it's a 6990 then I'll be super happy . If not then, I'll take your advises and file a complaint. Will keep u guys updated.

cheers again
Whip it
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120GB OCZ Vertex 2 + 2 x 1TB Spinpoint F3 Windows 7 Ultimate 64bit Asus 26.6" VK266H Full HD Logitech G19 
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Whip it
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CPUMotherboardGraphicsRAM
i7 930 @ 4.2Ghz HT Gigabyte x58-UD7 Powercolor 6990 1000/1500 3 x 2GB G.Skill Trident 2000MHz 
Hard DriveOSMonitorKeyboard
120GB OCZ Vertex 2 + 2 x 1TB Spinpoint F3 Windows 7 Ultimate 64bit Asus 26.6" VK266H Full HD Logitech G19 
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post #9 of 43
Any update?
I Love Cheese
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2600k @ 3.4 Asus P8P67 Basic XFX 5970 2 gig Black Edition 2x 4 gig DDR 1600 G-Skill 
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2x500 gig WD Vista Ultimate 64-bit Dual 25" Hannspree LCD CM 750 Watt 
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Rosewill THOR Logitech Trackball 
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I Love Cheese
(13 items)
 
  
CPUMotherboardGraphicsRAM
2600k @ 3.4 Asus P8P67 Basic XFX 5970 2 gig Black Edition 2x 4 gig DDR 1600 G-Skill 
Hard DriveOSMonitorPower
2x500 gig WD Vista Ultimate 64-bit Dual 25" Hannspree LCD CM 750 Watt 
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post #10 of 43
Don't be rude, try to do it the nice way but if they refuse then yea... Raise some hell.
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Intel 3930k Asus Sabertooth X79 Sapphire R9 290 Sapphire R9 290 
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Koolance CPU-380I BitsPower Fittings PrimoChill Advanced LRT Koolance R9 290 Waterblock 
CoolingCoolingCoolingCooling
Koolance R9 290 Waterblock XSPC Dual 5.25'' Bay Laing D5 Lamptron FC5-V2 AlphaCool NexXxos ST30 240mm 
CoolingCoolingCoolingCooling
AlphaCool NexXxos ST30 120mm AlphaCool NexXxos XT45 180mm x3 NoiseBlocker E-Loop B12-3 Silverstone Air Penetrator AP181 
CoolingOSMonitorKeyboard
Alphacool VPP655 Windows 7 Pro 64bit Dell Ultrasharp U2711 Ducky Shine 2 Red Cherry MX 
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Swiftech MCP655 Gentle Typoon's AP-13 x2 Koolance Threaded Acetal Pump Base W/ Reservoir Bitspower 3/8-5/8 Matte Black Fittings 
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