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Occasional BSOD?

post #1 of 11
Thread Starter 
Hey all! I've got a tough one for you. Been struggling with this problem and I can't seem to find out whats wrong. So heres the deal. I've recently put together a new build consisting of:

HAF 932 case
Asus P5N-T deluxe mobo
Intel Q9400 quad core on Artic Freezer 7 Pro heatsink
OCZ 750W Modular PSU
8GB Kingston DDR2 RAM
Nvidia 9800GTX+ 512mb
2 x 500GB Caviar Black HDD in raid 0
Windows 7 64 bit
Latest bios, no overclock

It all works fine except occasionally every day or so it'll either freeze or give me a BSOD saying the hardware malfunctioned and I must contact the vendor. It won't give me any error codes or anything, simply a blue screen with "Hardware malfunction, please contact your vendor". And all I can do is restart.
This is VERY random since it'll happen in games, web surfing, watching movies, basically any time I'm doing something at any time of the day. Sometimes a day or two will go by and nothing happens. It just now happened after plugging in my USB webcam and using it for a couple minutes. Though the problem occurs even when my webcam isn't plugged in.

Originally, after doing some searches, I found out that this mobo is not very good with auto voltages, so I messed around with those and have been raising them a little more after every BSOD. Well these are the settings I have now and the problem still persists:

Vcore: 1.35V
CPU VTT: 1.30V
Memory: 2.21V
NB BRO4: 1.3V
1.2V HT: 1.24V
NB Chip: 1.48V
SB Chip: 1.55V
GTLVREF: Auto

I know its not the memory because I just recently upgraded from 4GB (2x2GB) to 8GB (4x2GB) and I had the same problem even with the old memory installed. I also ran a standard Memtest86+ test for 5 passes last night and gave no errors. Also tried setting the memory to 5-5-5-15 timings (recommended by kingston) and still I get the BSOD.

I also know its not temperatures, I've been monitoring them and they seem pretty low to me, also considering the HAF 932 case that it's all in. Also I tried running prime95 for an hour and a half doing largeFFTs. Temps get to 65C on the CPU and no crashes.

I did a quick chkdsk on the two hard drives in raid 0 and I guess it went fine since windows rebooted normally and didn't mention anything. I doubt its a corrupt installation of windows since I tried a clean install of windows 7 64bit and the problem is still there.

Right now I'm at a total loss and have no idea what to try next. Any ideas? Help!!!
Edited by majinbuxl - 3/14/11 at 11:18am
post #2 of 11
Thread Starter 
-BUMP-

Anyone? Any ideas at all?? It would help a great deal!

I just downloaded Western Digital's Data Lifeguard diagnostic and ran it from a bootable CD. Both my hard drives show no errors....
post #3 of 11
run intel burn test see if it BDOSes.
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Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
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X99 Main Rig
(10 items)
 
  
CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
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Win7 Pro Enermax 1000W 
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post #4 of 11
Are you using a creative sound card? Is everything in the build new? Sometimes a bad sata cable will cause random bsod. You should be getting an error code such as 1033.

If you right click my computer/computer and goto>> advance tab>> Startup and recovery>>Settings uncheck "Automatically Restart"
you can also check the event log.
Just type 'eventvwr' in the search box under the start menu and it will load.
Look at system logs for errors and codes.

Your psu looks good enough but that doesn't mean it isn't bad or going bad. The event log will show things such as loss of power, etc..
post #5 of 11
Thread Starter 
Well I've been monitoring the event viewer and the only two things listed under "critical errors" were "nvraid" and "kernel-power" errors. The kernel-power errors are just due to the system restarting unexpectedly (since it BSODs and I have to shut it down) and an online search of the nvraid error mentions its probably due to the raid controller on the board or a defective HDD. The weird thing is, the nvraid error doesn't occur at the same time as the BSODs.

Another peculiar thing is the hard drives would disappear occasionally in bios. Sometimes after a BSOD and sometimes not, and the only solution was to keep restarting the system untill they showed up.

Anyway, I formatted and reinstalled the OS for the third time and this time I did not set up the hard drives in raid 0. The system hasn't BSOD'd once so far, but since the error was so random before, I'm keeping my fingers crossed and hoping it works. If this fixed it, I'm guessing it was due to a faulty raid controller on the board or just the raid 0 setup being inherently bad as the main hard drive. Both HDD drives previously tested fine after I downloaded the manufacturer's HDD tester and ran the advanced scans. So it defenetly wasn't a bad HDD.
Edited by majinbuxl - 3/17/11 at 11:29am
post #6 of 11
Thread Starter 
Quote:
Originally Posted by JoseyWales View Post
Are you using a creative sound card? Is everything in the build new? Sometimes a bad sata cable will cause random bsod. You should be getting an error code such as 1033.

If you right click my computer/computer and goto>> advance tab>> Startup and recovery>>Settings uncheck "Automatically Restart"
you can also check the event log.
Just type 'eventvwr' in the search box under the start menu and it will load.
Look at system logs for errors and codes.

Your psu looks good enough but that doesn't mean it isn't bad or going bad. The event log will show things such as loss of power, etc..
No dedicated sound card. Everything is new. And the computer isn't set to automatically restart. But when it BSOD's it just doesn't give me any error codes, literally just ***Hardware malfunction*** Please contact your vendor.
Anyway I have been monitoring event viewer (results on post above)
post #7 of 11
Thread Starter 
Ok, my luck ran out. Just had yet another BSOD while playing a game. I just ordered some nice sata 3 cables to replace the ones I'm using. At this point, its the only thing I can think of.
post #8 of 11
Run a Prime95 blend test and see if you pass without errors. Also try small FFT test.

If you can pass both tests without getting errors, that should show that your CPU and RAM are stable.

If I had to take a guess, I would say that PSU, as ocz psu's aren't known to have the best reputation (PC Power and cooling psu's are decent).
But install microsoft debugging tools for windows (windbg), get the proper symbols, and then use !analyze -V on the crash dump file, and find out what file is causing the crash, or if its a hardware interrupt. That could help things....
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post #9 of 11
Thread Starter 
I've already tried running all kinds of stress tests. The CPU/RAM stay stable no matter what. I've tried different tests with OCCT, Prime95 and even IntelBurn. All of them running for around a couple hours each. No BSOD.

Also, the problem with this error is that no crash dump file gets created. Windows is set to create one but it doesn't get generated when the BSOD occurs. On top of that, windows event viewer shows no error occurring around the time the BSOD occurred.

Its not a normal BSOD, its literally just:


***Hardware malfunction***
Your system has halted, please contact your vendor.


No codes, no nothing.
post #10 of 11
If you're getting Hardware malfunction, one of your components is faulty.
     
CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
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APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
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85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
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macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
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CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
Hard DriveOSMonitorKeyboard
APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
PowerCaseMouseAudio
85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
OSMonitorKeyboardPower
macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
CaseMouse
Precision Aluminum Unibody Multi-Touch Trackpad 
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