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EVGA step up information?

post #1 of 11
Thread Starter 
Ok, so this is my first time using the EVGA step up program.

What i would like to know is how the process works and what shipping costs i may need to pay for.

Basically, all i want to know is how much i will need to pay for shipping from UK to europe and will they provide a courier or will i need to do that?

Thanks.
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post #2 of 11
You pay for the shipping label and also for the difference between the two cards.

They cover shipping back to you.

You don't pay until it's your turn in line.
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post #3 of 11
Thread Starter 
Right thanks, so what would i have to do when i send the card to them? do they give me a label for courier or will i need to arrange that?
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post #4 of 11
Quote:
Originally Posted by Buzzin92 View Post
Ok, so this is my first time using the EVGA step up program.

What i would like to know is how the process works and what shipping costs i may need to pay for.

Basically, all i want to know is how much i will need to pay for shipping from UK to europe and will they provide a courier or will i need to do that?

Thanks.
I believe all of the answers you could ever find are here:

http://www.evga.com/support/stepup/

I probably can't put the answers better in my own words. So, I recommend going to the source.


Quote:
Originally Posted by Buzzin92 View Post
Anyone?
Can you be a little more patient? Try to give any thread you create 12-24 hours instead of just 30 minutes because you're not the only one asking questions and looking for help on here. It's like waiting in line...
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post #5 of 11
You'll need to acquire the label yourself and take it to a courier.

Package up the items wells, use styrofoam and such.

You'll get an RMA label that should be affixed to the box along with the shipping label.
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post #6 of 11
Thread Starter 
Quote:
Originally Posted by TwoCables View Post
I believe all of the answers you could ever find are here:

http://www.evga.com/support/stepup/

I probably can't put the answers better in my own words. So, I recommend going to the source.



Can you be a little more patient? Try to give any thread you create 12-24 hours instead of just 30 minutes because you're not the only one asking questions and looking for help on here. It's like waiting in line...
I had already read the FAQ and it didnt really help, and normally i am patient, its just that when my Step-up time is nearly finished I need a quickish response so i can finalize my request.

Sorry to cause any inconvenience.
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post #7 of 11
I just realized that they have an EU version:

http://eu.evga.com/stepup/

Of course, there's also a UK phone number just in case you would like to "hear it from the horse's mouth": 888-881-EVGA (3842) option 2
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250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
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Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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post #8 of 11
This page tells me that the cost of shipping both to and from EVGA is the customer's responsibility:

http://www.evga.com/support/stepup/
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250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
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Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
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Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
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post #9 of 11
Quote:
Originally Posted by TwoCables View Post
This page tells me that the cost of shipping both to and from EVGA is the customer's responsibility:

http://www.evga.com/support/stepup/
You're right, I forgot that they added an extra $5 or so when paying for the step-up which was for shipping back.
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post #10 of 11
In other words, we pay for shipping to and from EVGA in addition to the difference in price between the card we purchased and the MSRP of the card on EVGA's site.

So, use shipping methods that have the lowest cost.

(I learned all of this from here: http://www.evga.com/support/stepup/)
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Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
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Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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It's a computer!
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CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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