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Just RMA'd my XFX 6870

post #1 of 14
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I just sent off my XFX 6870 BE because of the fan bearing was going out. I had my RMA # within 30mins of asking for it. Let's hope that everything works out.
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BULLDOZER!!!
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post #2 of 14
That's so effing annoying that the companies make you rma the whole card for a fan. Galaxy wanted me to do that. Effing hell, I'll just buy an aftermarket fan for 5-10 bucks more than the shipping I have to pay to rma.
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post #3 of 14
I hope you don't have any issues like this.

Good luck on your RMA adventure.
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post #4 of 14
I assume you had a ref design card, since it's BE?

Do not be surprised if you get a non-ref design one back, or if they give you a runaround "cause they don't have any BEs in stock." That's what happened when I RMA'd my 4890 XT back in the day. Here's my thread about it.

If I were you, I'd probably just go with an aftermarket cooler solution suggested above. I hope it works out well for you, but just a heads up.
    
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post #5 of 14
I'm pretty sure you can ask for a new cooler/fan instead of RMA'ing. and as for the horror thread the troll posted.....all he had to do was take a chill pill and wipe that crap off and re-RMA, i'm quite certain they would have taken it.
Don't worry, it'll be fine with such a new card
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post #6 of 14
Quote:
Originally Posted by clark_b View Post
I'm pretty sure you can ask for a new cooler/fan instead of RMA'ing. and as for the horror thread the troll posted.....all he had to do was take a chill pill and wipe that crap off and re-RMA, i'm quite certain they would have taken it.
Don't worry, it'll be fine with such a new card
Have you tried just asking?
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post #7 of 14
Quote:
Originally Posted by clark_b View Post
I'm pretty sure you can ask for a new cooler/fan instead of RMA'ing. and as for the horror thread the troll posted.....all he had to do was take a chill pill and wipe that crap off and re-RMA, i'm quite certain they would have taken it.
Don't worry, it'll be fine with such a new card
I'm a troll now?

You do realize there is a serial number on every card right? What do you think they document when processing an RMA? If he wiped it off all his credentials would match up with the previous RMA which was denied and the subsequent RMA will also be denied.
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post #8 of 14
Quote:
Originally Posted by clark_b View Post
I'm pretty sure you can ask for a new cooler/fan instead of RMA'ing. and as for the horror thread the troll posted.....all he had to do was take a chill pill and wipe that crap off and re-RMA, i'm quite certain they would have taken it.
Don't worry, it'll be fine with such a new card
wow is this national OCN dishonest day or something? This is the second thread where deceitful and fraudulent actions are being done or suggested to be done.
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post #9 of 14
Quote:
Originally Posted by blackbalt89 View Post
I'm a troll now?

You do realize there is a serial number on every card right? What do you think they document when processing an RMA? If he wiped it off all his credentials would match up with the previous RMA which was denied and the subsequent RMA will also be denied.
Nvidia fanboy+ati forum+link to xfx flame thread = troll

that's not how xfx does it. if they receive it in the same condition as it would've left the store, ie no "conductive substance" or glued on ramsinks, it'll pass. note how the cs rep put "in its current condition" in quotes, that was supposed to be a hint.
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post #10 of 14
Quote:
Originally Posted by TDS View Post
wow is this national OCN dishonest day or something? This is the second thread where deceitful and fraudulent actions are being done or suggested to be done.
it's neither deceitful nor fraudulent, have you even read that thread? it wasn't on the card when he sent it in for RMA....
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