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Can't open any more programs and explorer.exe (virus?)

post #1 of 8
Thread Starter 
Win 7 64 Bit


Guys, my computer's been working well until a few hours ago.

I was browsing using google chrome, suddenly closed it.

Opened Opera, can't open anymore.

Tried using google chrome, can't run it any more. double clicking it doesn't work or even pressing Enter when highlighted.

Opened My Documents.. after a few seconds of loading, it encountered an error.

I suddenly can no longer open Folders! My computer, Control Panel doesn't work.

I also have an "x" on my network connection but I still do have an internet connection..

It's as if every program I opened once then closed it, try to reopen it.. will no longer open!

I cannot launch any games anymore! (I can't even launch Malwarebytes).

Here are some info about the errors I am getting:

- When opening "Computer" (from Start Button):

explorer.exe
The remote procedure call failed and did not execute

- When opening "Control Panel"

::{26EE0668-A00A-4407-9371-BeB064c98683}
The remote procedure call failed and did not execute


- When right clicking the "network icon" (found in the lower right of the screen), and choosing Open Network and Sharing Center:

::{26EE0668-A00A-4407-9371-BeB064c98683}\3\::{8E908FC9-BECC-40F6-915B-F4CA070D03D}
The remote procedure call failed and did not execute



When double clicking games (or other programs), nothing happens.


I tried right clicking programs, and choosing Open File Location.. or something like that.. no luck, no error, nothing happens frown.gif

IDK if this is considered lucky, but.. before "everything stopped working".. I was able to use Windows Defender and right now it's scanning.. It'll probably take 3-4 more hours though (subjective judging by green bar).

Also, I can't enter using my old account here in OCN (tubers).. it says the password is wrong but I just used it last night and never changed it frown.gif

Has anyone encountered this before?

Is there still a way to save my PC? frown.gif
Edited by tubero - 3/16/11 at 11:33pm
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post #2 of 8
reboot in safe mode and try to run malwarebytes, if malwarebytes won't run, change the name of the application to something different than mbam.exe like (ilikepizza.exe) . Sometimes viruses or malware target specific programs and won't let you open them. By changing the name of the program you can outsmart it.

Goto start menu and type msconfig to change the bootup. select "diagnostic" or safe startup mode.
Edited by strap624 - 3/16/11 at 11:39pm
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post #3 of 8
virus
Restart computer hit F8 on startup and select "safemode with networking"

Once in windows downlaod spybot search and destroy, install it, update its database, then run it.

Be amazed at what it finds. Then go back and enjoy your failed web browsers.

*firefox FTW*
 
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post #4 of 8
Open services.msc using run and see if RPC is running. It should be on automatic. If its not possible try doing the same using safe-mode. If it doesn't work goto safe-mode, install MSE/Avast, Spybot S&D and MBAM and do a full system scan.
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post #5 of 8

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post #6 of 8
Thread Starter 
Thank you guys for the tips.. but, is it still likely for me to be able to boot into safe mode? Or should I still wait for Windows Defender to finish?

Right now, Windows Defender just said:

Preliminary scan results show that malicious or potentially unwanted software might exist on your system. You can review detected items when the scan is complete.

or is Windows Defender just a waste of time and should just jump the gun and try to reboot in safe mode?

I am really scared xD

Also, it's pretty weird that I can't rep.

I haven't really heard much of Spybot Search and Destroy, is that really safe?
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Simple Rig
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Phenom X4 9950 BE 2.6Ghz MSI K9A2 Platinum (v1) Sapphire 5870 2gb Eyefinity 6 4GB DDR2 800Mhz Kingston Hyper X 
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by adizz;12763315 
Open services.msc using run and see if RPC is running. It should be on automatic. If its not possible try doing the same using safe-mode. If it doesn't work goto safe-mode, install MSE/Avast, Spybot S&D and MBAM and do a full system scan.

(RPC) = Automatic
(RPC) Locator = Manual


frown.gif
Simple Rig
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Simple Rig
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Hard DriveOptical DriveOSMonitor
1.5 TB SeaGate Barracuda and 500 GB Maxtor LG DVD Burner Win 7 64Bit 2333HD Samsung (TN) 
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650W Antec TruePowerTrio Antec 900 
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post #8 of 8
Quote:
Originally Posted by tubero;12763420 
(RPC) = Automatic
(RPC) Locator = Manual


frown.gif

That seems to be alright.
I recommend you do a full system scan using the AVs and Anti-malware apps I mentioned earlier and yea stop the Win defender scan, jump into safe-mode and start scanning.
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