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AMD processor model unknown

post #1 of 23
Thread Starter 
Hey I have an
HP Pavilion m8457c
Processor: Phenom X4 9500 2.2GHz
And I just recently upgraded to a Phenom II X4 955 3.2Ghz but everytime I check the specs on dxdiag or on my bios it states that I am running AMD processor model unknown at only 800Mhz. How would I go about fixing this? I heard that upgrading the bios can solve this but I cannot find a way to upgrade it even on the manufacturers website.
post #2 of 23
Quote:
Originally Posted by tieny;12765573 
Hey I have an
HP Pavilion m8457c
Processor: Phenom X4 9500 2.2GHz
And I just recently upgraded to a Phenom II X4 955 3.2Ghz but everytime I check the specs on dxdiag or on my bios it states that I am running AMD processor model unknown at only 800Mhz. How would I go about fixing this? I heard that upgrading the bios can solve this but I cannot find a way to upgrade it even on the manufacturers website.

flash your BIOS
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LianLi PC-A77 
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FX-8320 Gigabyte 990FXA-UD7 Sapphire HD6970 1600 11-11-11-28 
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post #3 of 23
Quote:
Originally Posted by iosefini;12765600 
flash your bios
+1
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post #4 of 23
+1
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post #5 of 23
Your BIOS is out of date, so it doesn't recognize the CPU. Update the BIOS to a version that has support for the PhII processors.
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post #6 of 23
It appears that your motherboard, Asus M2N68-LA, has an update you can find it here M2N68-LA Bios Update

Update this at your own risk. Updating the BIOS could cause adverse affects. Be ssure to backup all important data before doing any modifications to yuor sytem

If you need more help...ask dont go blind into this

Quote:
Originally Posted by IOSEFINI;12765600 
flash your BIOS
Quote:
Originally Posted by Redwoodz;12765627 
+1
Quote:
Originally Posted by SKl;12765640 
+1
Quote:
Originally Posted by spaceballsrules;12765672 
Your BIOS is out of date, so it doesn't recognize the CPU. Update the BIOS to a version that has support for the PhII processors.

guys he said he cant find the bios update
Edited by Ctrl+Alt+Del - 3/17/11 at 7:42am
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The Beastie
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post #7 of 23
Thread Starter 
I just tried running the exe file and it stated " Your system does not meet the minimum requirements for this update. Update has been cancelled. (9996)
post #8 of 23
Quote:
Originally Posted by tieny;12765823 
I just tried running the exe file and it stated " Your system does not meet the minimum requirements for this update. Update has been cancelled. (9996)

If you have windows 7 then thats the problem as the HP site says this:-

•You must be logged on as an administrator to install this update.
•You must have a Microsoft Windows Vista operating system.
•You must have an M2N68-LA motherboard.
•Blank Recordable CD (CD-R).

Compatibility is only for Vista , try right clicking the EXE , go to properties , Compatibility Tab , Select "Run For Windows Vista" and tick "Run as administrator" . Click Apply , then try it

Also DL AMD System Monitor to see if it can read the CPU
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post #9 of 23
CPU-Z is better to check your CPU:

http://www.cpuid.com/softwares/cpu-z.html
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256Gb Samsung 840Pro LG DVD-Bluray RW Custom WC - EK SupremeHF, EK-FC680 GTX+, XSPC 2... Win 7 Home Premium 64 
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Samsung P2450H 24" 1920x1080 XFX Black 850W Antec 300 modded to take 2xRads 
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8Gb DDR3 1600Mhz  Crucial M4 Linux Ubuntu 15.10 19" - 1440x900 
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post #10 of 23
Thread Starter 
I'm currently running on windows vista
I used CPUz and this is what it showed -
http://i51.tinypic.com/34si44z.jpg
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