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AMD Radeon 6990 Club - Page 86

post #851 of 4103
Quote:
Originally Posted by xartion View Post
UPS delivered a day earlier than they were supposed to:

Nice! Your killing me, My XFX 6990 will be here tomorrow
post #852 of 4103
Quote:
Originally Posted by HiLuckyB View Post
Nice! Your killing me, My XFX 6990 will be here tomorrow
Yeah, I'm about to install it now....Superbiiz had a great price but it took 8 days to get here Next project within a month or two will be watercooling I think
post #853 of 4103
Quote:
Originally Posted by xartion View Post
Yeah, I'm about to install it now....Superbiiz had a great price but it took 8 days to get here Next project within a month or two will be watercooling I think
Thats funny I ordered mine from Superbiiz too Its taking 7 days to get to me
post #854 of 4103
Thread Starter 
Quote:
Originally Posted by xartion View Post
UPS delivered a day earlier than they were supposed to:
Nice card. Look exactly like mine.

Welcome to the Club.
    
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i7-5930k @ 4.9  i7-3930k @ 5.1 (2nd rig) Asus Rampage V (X99) + Asus Rampage IV (2nd rig) 2X Nvidia 1080 Ti SLI watercooled 
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post #855 of 4103
Quote:
Originally Posted by Levesque View Post
They should really replace your block. It's not your fault. You didn't knew that THEY would screw-up (pun intended) the first batch.

Really. They should send you a brand new one IMHO.
EK
Hi!

http://www.ekwaterblocks.com/index.p...t01returnid=17

The standoffs threads are mismatch.

We can send you new ones tomorrow.

I apologize for the problem,

This clearly is not intentional.

Best regards, Eddy

Me

Wow! And I'm supposed to of found that info? I already installed my block on my 6990. Why was that info not included after someone purchased? I would of waited before I did the install.

If they send new standoffs they will not fit properly in the the threads, I cranked the standoffs down.

How can you release a product and send the wrong standoffs with it? Sheesh! I remember a tag located inside the bag containing the mounting hardware quality checked.

They might as well drop ship me a replacement block then I will ship back EKs goof up.

I would really like to have built my block with the correct hardware and not had to force the standoffs into place.

Really makes second guess purchasing from EK again. I mentioned this in an overclocking forum and a few people are now going with Koolance instead of EK. I'm sure there will be others who follow.

I don't think sending me standoffs is going to fix my issue.

Thanks,
Jason Alt
-
Sent from my iPhone

Have yet to here back from them.

Congrats LuckyB on your new 6990. I got mine from SuperBiiz next day air so I can't comment on there ground speeds. Yay 6990
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post #856 of 4103
I just notice that they posted advisory today after my first e mail of the morning to them explaining my issue. : (
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post #857 of 4103
Thread Starter 
Broken Pixel.

EK are usually fixing things right. Don't be afraid to insist. The watercoolling community is small, and a small mistake like that can cost them alot of sales.

I really hope they will send you a new block. New standoffs is not an option IMHO in your case. And since it was their mistake, they should fix it properly.

If not, send a PM directly to the owner of EK, and point him to that thread. I think you can reach him via Xtremesystems.org. Eddy_EK.

http://www.xtremesystems.org/forums/member.php?u=15107
Edited by Levesque - 4/12/11 at 4:09pm
    
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i7-5930k @ 4.9  i7-3930k @ 5.1 (2nd rig) Asus Rampage V (X99) + Asus Rampage IV (2nd rig) 2X Nvidia 1080 Ti SLI watercooled 
GraphicsRAMRAMHard Drive
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Samsung 850 Pro 250GB 3XSeagate 3TB LG Blu-ray writer 2X Quad-120 MCR420 
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2X Triple-120 MCR320 + 1X Triple-120 Feser 2X Dual-120 XSPC RX240 32 Gentle Typhoon fans (mix of 3000 and 1850rpm) Reservoir 2X Koolance RP-452x2 with 4X MCP655 p... 
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2X EK Supreme HF CPU waterblock Windows 10 Pro x64 Acer XB270HU IPS G-Sync 2440p (main rig) 3X 30'... CoolerMaster Masterkeys Pro S MX blue switch, C... 
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CPUCPUMotherboardGraphics
i7-5930k @ 4.9  i7-3930k @ 5.1 (2nd rig) Asus Rampage V (X99) + Asus Rampage IV (2nd rig) 2X Nvidia 1080 Ti SLI watercooled 
GraphicsRAMRAMHard Drive
2X Nvidia 980 Ti SLI watercooled (2nd rig)  4X8GB=32GB G.Skill DDR4-2700 4X4GB=16GB Ripjaws DDR3 2400 CL9 (2nd rig) 3X Samsung 840 Evo 1TB SSD 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Pro 250GB 3XSeagate 3TB LG Blu-ray writer 2X Quad-120 MCR420 
CoolingCoolingCoolingCooling
2X Triple-120 MCR320 + 1X Triple-120 Feser 2X Dual-120 XSPC RX240 32 Gentle Typhoon fans (mix of 3000 and 1850rpm) Reservoir 2X Koolance RP-452x2 with 4X MCP655 p... 
CoolingOSMonitorKeyboard
2X EK Supreme HF CPU waterblock Windows 10 Pro x64 Acer XB270HU IPS G-Sync 2440p (main rig) 3X 30'... CoolerMaster Masterkeys Pro S MX blue switch, C... 
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Antec HCP1200 + AX850 dual PSU main rig, AX120... Mountain Mods Extended Ascension + Pedestal 24 ... Logitech G502 x 2 PSB speakers 5.1 
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post #858 of 4103
Quote:
Originally Posted by ttoadd.nz View Post
Hey Kev, Well i have got a wc 6970 in my p55 rig atm tying me over, I'm also waiting on a ud7 block from USA before I set my sandy rig up. I dont want to hear that 6990 fan lol. I just hope EK have sent me the right standoffs, as it looks like only SOME orders were messed up? Or I maybe reading it wrong coz I'm pissed!
Oh well, enjoy that beast rig as soon as you get ur EK Block!!!
    
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post #859 of 4103
haha will do but i still wanna cry!
    
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post #860 of 4103
Quote:
Originally Posted by Levesque View Post
Broken Pixel.

EK are usually fixing things right. Don't be afraid to insist. The watercoolling community is small, and a small mistake like that can cost them alot of sales.

I really hope they will send you a new block. New standoffs is not an option IMHO in your case. And since it was their mistake, they should fix it properly.

If not, send a PM directly to the owner of EK, and point him to that thread. I think you can reach him via Xtremesystems.org. Eddy_EK.

http://www.xtremesystems.org/forums/member.php?u=15107
Thanks for the advise and support, I'm making a ticket now to send to them. I have faith in EK to make this right, I hope they do as I like there products.
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