Originally Posted by Levesque
They should really replace your block. It's not your fault. You didn't knew that THEY would screw-up (pun intended) the first batch.
Really. They should send you a brand new one IMHO.
The standoffs threads are mismatch.
We can send you new ones tomorrow.
I apologize for the problem,
This clearly is not intentional.
Best regards, Eddy
Wow! And I'm supposed to of found that info? I already installed my block on my 6990. Why was that info not included after someone purchased? I would of waited before I did the install.
If they send new standoffs they will not fit properly in the the threads, I cranked the standoffs down.
How can you release a product and send the wrong standoffs with it? Sheesh! I remember a tag located inside the bag containing the mounting hardware quality checked.
They might as well drop ship me a replacement block then I will ship back EKs goof up.
I would really like to have built my block with the correct hardware and not had to force the standoffs into place.
Really makes second guess purchasing from EK again. I mentioned this in an overclocking forum and a few people are now going with Koolance instead of EK. I'm sure there will be others who follow.
I don't think sending me standoffs is going to fix my issue.
Sent from my iPhone
Have yet to here back from them.
Congrats LuckyB on your new 6990. I got mine from SuperBiiz next day air so I can't comment on there ground speeds. Yay 6990