Overclock.net › Forums › Intel › Intel Motherboards › 2 Day old Comp System Freezes?
New Posts  All Forums:Forum Nav:

2 Day old Comp System Freezes?

post #1 of 49
Thread Starter 
Hey Guys, so i Just recieved my new system a few days ago - I picked all the parts from there site personally and they build and test the computer.

Now everything was packed perfectly and runs fine (to an extent).

The main Issue i have is that the system was quite frequently just Freezing. At the last minute i got them to switch the graphics card in the system from a Gigabyte 580gtx to the new ASUS 580Gtx DirectCUII. So i naturally decided to go update the drivers for the graphics card from the nvidia site. (266.58) i believe. This fixed the problem for about a day.

I switched the computer back on today and it got stuck on the black boot screen. (so i restart the computer again) - it boots up, i jumped on facebook and it freezes again. I

Its strange though because the computer is still running like all the fans and stuff seem to be running fine but the screen just freezes. And the blue LED Lights on my Razer Blackwidow ultimate Elite Keyboard turn off and the mouse becomes unresponsive. I tried taking them all out and plugging them back in but the computer was still Frozen.


If anybody could please help i would be very appreciative, I'ts not a huge problem that i can just fix myself without sending the computer back to them.


Also as i just typed the previous paragraph my mouse became unresponsive. Plugged it into 6 different USB ports and still didnt work. I i turned on my Alienware m17x laptop and plugged it into that and it works fine...... Could the USB ports or something be a bit unstable? or like the drivers outdated?
(And then my Internet stopped working which is also plugged into a USB

Ended up Restarting my Computer - Although my keyboard was still working so i was able to sa ve this post in a notepad.

Thanks Guys much Appreciated.

Oh - if it helps. the Peripherals connected are

Razer Blackwidow ultimate elite mechanical Keyboard
3G wireless USB stick (stable)
Microsoft Sidewinder X8
Logitech G35 Headphones (connected into USB port on the side of Keyboard) -(also tried it in a different port but it makes no difference)
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
post #2 of 49
I assume that the system isn't overclocked cause it's brand new. If there is something overclocked, it could be unstable.

Otherwise, I would suggest a driver sweep.

EDIT: If it just freezes and doesn't give you a blue screen. Then it's probably something video card related, I guess.
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
post #3 of 49
Thread Starter 
Thanks for your Reply mate, Yeah the card definetly is not overclocked. It is 100% stock. Currently according to Asus smart doc its Idling at 33C or 92F degrees.

Yeah i have not had a blue screen at all. just randomly it freezes and nothing responds. yet the computer still keeps running with all fans going as if nothing has happened...


stupid question but is Driver sweep a downloadable software or something?


Also just out of curiosity to stress the graphics card a bit to see if it was unstable. i ran Furmark Burn in test for like 5 mins on full settings and the hottest it got was 77 degrees. I also then overclocked it to 850mhz on the core without increasing voltage and played Black Ops on full settings with 16x AA and had a pretty decent gaming session of about 6 hours last night to see if i could get the card to show any signs of problems so i can isolate the freezing problem - but it ran smoothly without a hitch (i reverted it back to stock settings since though)
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
post #4 of 49
Quote:
Originally Posted by windacks View Post
stupid question but is Driver sweep a downloadable software or something?
Yes, but right now, after reading your post, I don't recommend it yet

EDIT: No BSOD just makes this harder, lol
Edited by tryagainplss - 3/18/11 at 6:43pm
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
post #5 of 49
I know you said you "updated" to the latest drivers, but that's not a process I recommend.

I would recommend the following procedure -
1) Uninstall your Video Drivers via Device Manager.
2) Use Driver Sweeper to get rid of ALL ATI and Nvidia drivers that remain. (I'll explain below)
3) Run CCleaner to get rid of all temp files (I'll explain later)
4) Run CCleaner to get rid of all obsolete registry entries (I'll explain later)
5) Reboot into Safe Mode
6) Install new drivers
7) Restart and test the system

Explanations -
2) I have personally seen ATI drivers on a system that has never seen anything other than an Nvidia card. I would assume that this can happen both ways. Better safe than sorry, so just kill 'em all!
3) I'm not 100% sure that driver's don't use and/or reference temporary files of some kind, so that's why I recommend doing this step. If someone knows for a fact drivers don't reference temp files, please link a source for me to check out.
4) This eliminates all traces of the old drivers and helps ensure the new driver is installed in a more sterile environment much the same way hospitals sterilize an operating room. Can you do surgery outside in the rain? Sure, but it could cause problems down the road. Just like not clearing out the obsolete registry entries...

The above process will ensure that you will install a driver cleanly, and not over any previous driver related issues. This process has solved virtually any driver related issue I've ever had.

I'm gonna go out on a limb and say that when the video drivers are fixed, your USB issue should clear up. If not, it could be a USB power delivery issue. I'm not exactly sure how much juice the USB WiFi connections take, but that would be where I'd go if the above solution didn't work.

As for getting stuck on the black screen at start up, are all your USB devices plugged in while starting the computer? Are you plugged into a surge protector (or some other circuit breaking device) that you switch on and then immediately press the power button? If so, switch on the surge protector (or what have you) and wait about 10 seconds before pressing the power switch.

EDIT - took too long typing this up. Memtest is a good recommendation, so is double checking your timings on your RAM.
Edited by Razinhail - 3/18/11 at 6:51pm
Big Baby
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Duo E8400 Wolfdale 3.0 Ghz Asrock P45R2000 WiFi 460 GTX 6GB Patriot Viper DDR3 1333 (2x1GB and 2x2GB) 
Hard DriveOptical DriveOSMonitor
Kingston 64GB SSD, 1TB Hitachi and 3 160GB drives ASUS dual layer SATA II DVD burner Windows 7 Pro 64 Bit and a few virtual machines ;) Hanns.G Hi221D 22" LCD Widescreen 
KeyboardPowerCaseMouse
standard junker nothin' fancy. Yet... HIPER 730 W Rosewill Conqueror Logitech Trackball (TrackMan is the model I think) 
Mouse Pad
The Desk! 
  hide details  
Reply
Big Baby
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Duo E8400 Wolfdale 3.0 Ghz Asrock P45R2000 WiFi 460 GTX 6GB Patriot Viper DDR3 1333 (2x1GB and 2x2GB) 
Hard DriveOptical DriveOSMonitor
Kingston 64GB SSD, 1TB Hitachi and 3 160GB drives ASUS dual layer SATA II DVD burner Windows 7 Pro 64 Bit and a few virtual machines ;) Hanns.G Hi221D 22" LCD Widescreen 
KeyboardPowerCaseMouse
standard junker nothin' fancy. Yet... HIPER 730 W Rosewill Conqueror Logitech Trackball (TrackMan is the model I think) 
Mouse Pad
The Desk! 
  hide details  
Reply
post #6 of 49
Okay, I am thinking RAM could possibly be the problem. Motherboard would be my second guess.

First, I would run Prime95 for at least a couple of hours. If its stable, run memtest86+ next. Then we can go from there.

Edit:

Quote:
Originally Posted by Razinhail View Post
I know you said you "updated" to the latest drivers, but that's not a process I recommend.

I would recommend the following procedure -
1) Uninstall your Video Drivers via Device Manager.
2) Use Driver Sweeper to get rid of ALL ATI and Nvidia drivers that remain. (I'll explain below)
3) Run CCleaner to get rid of all temp files (I'll explain later)
4) Run CCleaner to get rid of all obsolete registry entries (I'll explain later)
5) Reboot into Safe Mode
6) Install new drivers
7) Restart and test the system
I would try his suggestion first.
Edited by cloudbyday - 3/18/11 at 6:49pm
MSI EX625
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Duo P7350 MSI MS-1674 ATI Radeon HD Mobility 4670 4GB 
Hard DriveOptical DriveOSMonitor
Samsung 320GB Sony CD/DVD writer Windows 7 Home 64-bit 16" 1366x768 
  hide details  
Reply
MSI EX625
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core 2 Duo P7350 MSI MS-1674 ATI Radeon HD Mobility 4670 4GB 
Hard DriveOptical DriveOSMonitor
Samsung 320GB Sony CD/DVD writer Windows 7 Home 64-bit 16" 1366x768 
  hide details  
Reply
post #7 of 49
go into bios setup ram timeing and volts for cpu and ram, the ram should have a sticker on it stating the volts and timings , that would be my guess.
Dyslexia
(16 items)
 
  
Reply
Dyslexia
(16 items)
 
  
Reply
post #8 of 49
Quote:
Originally Posted by Razinhail View Post
4) Run CCleaner to get rid of all obsolete registry entries
Yes, cause we recommend ruining your registry.

If you're fearless, just create a restore point.


Quote:
Originally Posted by GfhTattoo View Post
go into bios setup ram timeing and volts for cpu and ram, the ram should have a sticker on it stating the volts and timings , that would be my guess.
+1 to this. Or he could just use the MemOK! button to boot up.
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Pentium E5400 G31TM-P31 (MS-7529) NVIDIA GeForce GTS 250 Kingston (generic 6-6-6-18 @ 400mhz) 
Hard DriveOptical DriveCoolingOS
Seagate 250GB (ST3250318AS) Liteon CD/DVD-RW x22 Cooler Master Hyper 212 Plus Ubuntu 10.10 x86 / Windows 7 Ultimate x86 Dual-... 
MonitorKeyboardPowerCase
Acer X193HQ Genius KB 110 Corsair HX450 Something Generic 
MouseMouse Pad
Genius Netscroll 120 $4 Mousepad from CD-R King 
  hide details  
Reply
post #9 of 49
Quote:
Originally Posted by tryagainplss View Post
Yes, cause we recommend ruining your registry.

If you're fearless, just create a restore point.
While I can understand a certain amount of fear with registry cleaners, I personally have NEVER had CCleaner delete something that messed up my system, AND older obsolete registry entries have the potential to mess with a fresh driver installation.

IMO too many programs mess with the registry way too much, and it causes obsolete entries that can confuse windows. Microsoft didn't include a registry cleaner because they didn't anticipate this problem, and by now 3rd party software has it pretty well under control, so why waste the time and resources? Just my

The advice about a restore point is good, but one that I often overlook because CCleaner will let you "backup" your changes to the registry so if it kills something you can add them back in later. But, like I said earlier, I've never had a problem with it causing trouble.
Big Baby
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Duo E8400 Wolfdale 3.0 Ghz Asrock P45R2000 WiFi 460 GTX 6GB Patriot Viper DDR3 1333 (2x1GB and 2x2GB) 
Hard DriveOptical DriveOSMonitor
Kingston 64GB SSD, 1TB Hitachi and 3 160GB drives ASUS dual layer SATA II DVD burner Windows 7 Pro 64 Bit and a few virtual machines ;) Hanns.G Hi221D 22" LCD Widescreen 
KeyboardPowerCaseMouse
standard junker nothin' fancy. Yet... HIPER 730 W Rosewill Conqueror Logitech Trackball (TrackMan is the model I think) 
Mouse Pad
The Desk! 
  hide details  
Reply
Big Baby
(13 items)
 
  
CPUMotherboardGraphicsRAM
Core 2 Duo E8400 Wolfdale 3.0 Ghz Asrock P45R2000 WiFi 460 GTX 6GB Patriot Viper DDR3 1333 (2x1GB and 2x2GB) 
Hard DriveOptical DriveOSMonitor
Kingston 64GB SSD, 1TB Hitachi and 3 160GB drives ASUS dual layer SATA II DVD burner Windows 7 Pro 64 Bit and a few virtual machines ;) Hanns.G Hi221D 22" LCD Widescreen 
KeyboardPowerCaseMouse
standard junker nothin' fancy. Yet... HIPER 730 W Rosewill Conqueror Logitech Trackball (TrackMan is the model I think) 
Mouse Pad
The Desk! 
  hide details  
Reply
post #10 of 49
Thread Starter 
Quote:
Originally Posted by Razinhail View Post
I know you said you "updated" to the latest drivers, but that's not a process I recommend.

I would recommend the following procedure -
1) Uninstall your Video Drivers via Device Manager.
2) Use Driver Sweeper to get rid of ALL ATI and Nvidia drivers that remain. (I'll explain below)
3) Run CCleaner to get rid of all temp files (I'll explain later)
4) Run CCleaner to get rid of all obsolete registry entries (I'll explain later)
5) Reboot into Safe Mode
6) Install new drivers
7) Restart and test the system

Explanations -
2) I have personally seen ATI drivers on a system that has never seen anything other than an Nvidia card. I would assume that this can happen both ways. Better safe than sorry, so just kill 'em all!
3) I'm not 100% sure that driver's don't use and/or reference temporary files of some kind, so that's why I recommend doing this step. If someone knows for a fact drivers don't reference temp files, please link a source for me to check out.
4) This eliminates all traces of the old drivers and helps ensure the new driver is installed in a more sterile environment much the same way hospitals sterilize an operating room. Can you do surgery outside in the rain? Sure, but it could cause problems down the road. Just like not clearing out the obsolete registry entries...

The above process will ensure that you will install a driver cleanly, and not over any previous driver related issues. This process has solved virtually any driver related issue I've ever had.

I'm gonna go out on a limb and say that when the video drivers are fixed, your USB issue should clear up. If not, it could be a USB power delivery issue. I'm not exactly sure how much juice the USB WiFi connections take, but that would be where I'd go if the above solution didn't work.

As for getting stuck on the black screen at start up, are all your USB devices plugged in while starting the computer? Are you plugged into a surge protector (or some other circuit breaking device) that you switch on and then immediately press the power button? If so, switch on the surge protector (or what have you) and wait about 10 seconds before pressing the power switch.

EDIT - took too long typing this up. Memtest is a good recommendation, so is double checking your timings on your RAM.
Thank you mate i really appreciate your suggestions, along with everybody else's im going to go download those programs and do everything you said
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
Blue Phantom
(13 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 2600K Gigabyte GA-P67A-UD4-B3 ASUS GTX 580 DirectCU II Corsair Vengeance 8GB(2x 4GB) Dual Channel DDR3 
Hard DriveOSMonitorKeyboard
Corsair Force Series 60GB 2.5' SSD Windows 7 Ultimate 64x Samsung BX2450 Razer Ultimate Elite Mechanical Keyboard 
PowerCaseMouse
SilverStone 850W ST85F-P Stride NZXT Phantom ATX Full Tower Case Razer Imperator 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Intel Motherboards
Overclock.net › Forums › Intel › Intel Motherboards › 2 Day old Comp System Freezes?