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2 Day old Comp System Freezes? - Page 4

post #31 of 49
Quote:
Originally Posted by windacks View Post
Can you explain what HSF is please?
HSF is the CPU's heatsink. That being said....

Quote:
Originally Posted by TwistedDane View Post
Have you tried re-seating the HSF?
Sound a little like overheating to me.
Don't bother. One of the only things I can fully rule out at this point is overheating. You played a 6 hour gaming session with no crashes, you ran prime with no crashes, but you froze while doing nothing? Not to mention overheating generally doesn't result in a freeze like that, hard locks tend to be memory, memory controller, GPU, or application/OS/driver related. (Driver related includes bad USB peripherals).
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post #32 of 49
Thread Starter 
Quote:
Originally Posted by Varjo View Post
HSF is the CPU's heatsink. That being said....



Don't bother. One of the only things I can fully rule out at this point is overheating. You played a 6 hour gaming session with no crashes, you ran prime with no crashes, but you froze while doing nothing? Not to mention overheating generally doesn't result in a freeze like that, hard locks tend to be memory, memory controller, GPU, or application/OS/driver related. (Driver related includes bad USB peripherals).

Yup i even did the burn -in test on Furmark and got the GPU to 85 Degrees after 6 minutes of stress and it didnt crash after that, followed by a big gaming session of black ops for a few hours..
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post #33 of 49
Thread Starter 
I got a GPU-Z log of my GPU if that helps? for a gaming session for a few hours
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post #34 of 49
Yeah, the fact that you froze on a stock cpu, while doing nothing, is very strange. I remember people saying they were bsod'ing (not sure if it was that or a freeze) on p8p67 boards, but that had something to do with C3 or C6 states being enabled, and disabling that fixed that. I never saw anyone with a gigabyte board having this issue...it was only related to Asus.

And if you're running at stock settings, or all auto, you should not be having that problem.

**************************
Before I continue,
Did you check the windows\\minidump folder to see if you have any crash dumps there? You might be surprised and find that you do.
Please check it. If you do, look at the dates, and see if the date/time corresponds. If they *DO*, then immediately go get microsoft debugging tools for windows, the proper symbol package for the OS, and install it and open the crash dump, and use !analyze -V on it.
***************************

If there are no current crash dumps:
There are two things you can do.
1) Set the RAM voltage to 1.65v. It won't hurt, and you're doing it only for test purposes.
2) set C3, C6, C1, EIST, all to disabled in the BIOS, as well as speedstep.
Might as well eliminate all factors (If you didn't already do this).

If this doesn't fix the problem, then you need to do what you don't want to do.
Remove EVERYTHING. Yes, everything. Motherboard, CPU, heatsink, video card, power, RAM, all connections. Inspect cpu pins. And reassemble everything using proper antistatic precautions. Then try with a standard keyboard, if available, and a normal mouse. If the problem then goes away, hook up your Blackwidow. If the problem does not reoccur, then looks like you fixed it.

This is a last ditch attempt to fix the problem.

BTW, long ago, I also had random hard locks, with sound looping (in a game) for absolutely NO reason, even at stock speeds. I noticed, during this time of troubles, that if I ran prime blend, I would almost instantly get an error, only on the first two run attempts. Run attempt #3 would be fine, and small FFT would never error. This pointed to SOME sort of memory issue but I changed the RAM completely, and increased northbridge volts with NO success. The problem went away after I removed and reconnected everything. I think the issue was caused by a 4 pin CPU power connector that was starting to go bad (From overclocking a quad at high vcore). So, yeah, power issues can also cause this.

But you want to make very sure, because if even this last ditch effort doesn't fix the problem, you will have to either RMA the motherboard (first), CPU (second) or power supply.
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post #35 of 49
Thread Starter 
Quote:
Originally Posted by Falkentyne View Post
Yeah, the fact that you froze on a stock cpu, while doing nothing, is very strange. I remember people saying they were bsod'ing (not sure if it was that or a freeze) on p8p67 boards, but that had something to do with C3 or C6 states being enabled, and disabling that fixed that. I never saw anyone with a gigabyte board having this issue...it was only related to Asus.

And if you're running at stock settings, or all auto, you should not be having that problem.

**************************
Before I continue,
Did you check the windows\\minidump folder to see if you have any crash dumps there? You might be surprised and find that you do.
Please check it. If you do, look at the dates, and see if the date/time corresponds. If they *DO*, then immediately go get microsoft debugging tools for windows, the proper symbol package for the OS, and install it and open the crash dump, and use !analyze -V on it.
***************************

If there are no current crash dumps:
There are two things you can do.
1) Set the RAM voltage to 1.65v. It won't hurt, and you're doing it only for test purposes.
2) set C3, C6, C1, EIST, all to disabled in the BIOS, as well as speedstep.
Might as well eliminate all factors (If you didn't already do this).

If this doesn't fix the problem, then you need to do what you don't want to do.
Remove EVERYTHING. Yes, everything. Motherboard, CPU, heatsink, video card, power, RAM, all connections. Inspect cpu pins. And reassemble everything using proper antistatic precautions. Then try with a standard keyboard, if available, and a normal mouse. If the problem then goes away, hook up your Blackwidow. If the problem does not reoccur, then looks like you fixed it.

This is a last ditch attempt to fix the problem.

BTW, long ago, I also had random hard locks, with sound looping (in a game) for absolutely NO reason, even at stock speeds. I noticed, during this time of troubles, that if I ran prime blend, I would almost instantly get an error, only on the first two run attempts. Run attempt #3 would be fine, and small FFT would never error. This pointed to SOME sort of memory issue but I changed the RAM completely, and increased northbridge volts with NO success. The problem went away after I removed and reconnected everything. I think the issue was caused by a 4 pin CPU power connector that was starting to go bad (From overclocking a quad at high vcore). So, yeah, power issues can also cause this.

But you want to make very sure, because if even this last ditch effort doesn't fix the problem, you will have to either RMA the motherboard (first), CPU (second) or power supply.

First off wow thank you so much for your support mate i really appreciate the time you have spent going through this to help me out.

I have a quick question though - i cant find my minidump file . ive tried google, advanced search on my PC, gone through the systems folder - nothing..


Also step 2 im a bit confused about

2) set C3, C6, C1, EIST, all to disabled in the BIOS, as well as speedstep.
Might as well eliminate all factors (If you didn't already do this). - What is this and where would it be in the BIOS settings


Sorry about these stupid questions, im really pretty average when it comes to computers (hence why i paid somebody else to build it for me) hopefully this will fix it and i can avoid taking the computer apart or sending it back to where i bought it from
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post #36 of 49
uninstall graphic drivers

Pull the gpu (could've gotten unseated during shipping)

I'd pull and reinsert the Ram and GPU and any power connectors to make sure all is connected properly
post #37 of 49
Sorry, I went to play chess for a bit.
The dump files are stored in c:\\windows\\minidump. There should always be a folder there. If there are no .DMP files in that folder, then windows didn't bluescreen.

Those bios options should be in the cpu options area. The same place where you enable/disable hyperthreading and cpu cores, etc.
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post #38 of 49
Thread Starter 
Quote:
Originally Posted by Falkentyne View Post
Sorry, I went to play chess for a bit.
The dump files are stored in c:\\windows\\minidump. There should always be a folder there. If there are no .DMP files in that folder, then windows didn't bluescreen.

Those bios options should be in the cpu options area. The same place where you enable/disable hyperthreading and cpu cores, etc.
Yeah there is no file there at all. But yeah i have never had a Blue screen before, just the freezes. I couldn't find anywhere to enter the manual voltage for the RAM so i just changed the setting to Standard (it was on Turbo). i also may aswell enable XMP aswell - see if that does anything. although now it says its running at 1600mhz...... maybe that was a bad idea of mine?

I just had a freeze about 1 hour ago (before i changed settings on the ram) and that means there was about a 8 hour gap roughly between freezes. AGAIN it was just idle on the desktop with no programs running when it froze. I've been gaming for most the day/ ran prime95 tests etc etc, and it didnt freeze once, but it froze when it was idle on the desktop.... again..


Ill see if this ram setting has changed anything if not ill go and change those CPU/mobo settings you suggested and see if that works - also tomorrow morning ill turn everything off and make sure everything all the power cables are connected properly and the graphics card is fine as suggested.


Although if the graphics card got dislodged or something during transit - why is it i can play games for hours and hours but on the desktop it freezes? (still worth a shot i suppose)

Thanks heaps for everybodys support and help
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post #39 of 49
Quote:
Originally Posted by Eros View Post
Yep. CCleaner is amazing.
Agreed, I run it on my system at least a few times per week, and on every one of my clients systems and I have NEVER had it remove a file that was needed, or had it cause a system crash etc, its a great cleaning tool!

Just out of curiosity OP, check your CPU.... I say this because just a few weeks ago I had a PC in that was randomly shutting down and running slowly, I couldn't figure out what was going on, and I was going to re seat the CPU when I took the cooler off, there was the plastic warning sticker still on there.... It was causing the CPU to run hot and down-clock itself....

EDIT- After reading more of this thread, I think overheating has been ruled out, good luck anyway!
post #40 of 49
I really wish I was in Australia so I could work on this with ya. I love a good challenge!

Have you tried bumping the RAM voltage to 1.65? That's a small enough increase it won't fry anything, so no worries there.

In BIOS, you should see an "Advanced" option, or CPU Settings. In there is where you can disable SpeedStep and all the other things Falkentyne mentioned.

Even tho Prime 95 is a great tool, I would still run Memtest because they use specific algorithms to TEST the RAM, Prime 95 merely USES the RAM, so it could miss an error that Memtest will catch.
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