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? about gigabyte RMA

post #1 of 4
Thread Starter 
so my mobo whet dead and I need to rma it

I have a few ? about RMA

is gigabyte rma a pain
will gigabyte mind that I removed the plastic cover on the fan headers (see attachment)
will they mind that I reseted the heat sinks on the mobo (if so will they check)
did I have to register my mobo with a grace period (I did nothing of the sort)
how to I go about getting all the paper work and whatnot, as I never have done this before
will they fix the mobo or replace it (don't want a new one as I like the one I have)


thanks in advanced




EDIT: I remove the fan header cover so I could use a two pin fan
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OoGhiJ MIQtxxXA
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post #2 of 4
Thread Starter 
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OoGhiJ MIQtxxXA
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OoGhiJ MIQtxxXA
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Hard DriveOptical DriveOSMonitor
WD1tb +WD500gb +WD200gb not like I need one edge linux LG 22" w2240 +optiquest q71 
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post #3 of 4
Quote:
Originally Posted by 3dfxvoodoo View Post
so my mobo whet dead and I need to rma it

I have a few ? about RMA

is gigabyte rma a pain
will gigabyte mind that I removed the plastic cover on the fan headers (see attachment)
will they mind that I reseted the heat sinks on the mobo (if so will they check)
did I have to register my mobo with a grace period (I did nothing of the sort)
how to I go about getting all the paper work and whatnot, as I never have done this before
will they fix the mobo or replace it (don't want a new one as I like the one I have)


thanks in advanced




EDIT: I remove the fan header cover so I could use a two pin fan
Send an email to services@gigabyte-usa.com. I just replaced my motherboard last week, it was pretty painless. Never registered it either. Resetting the heatsinks is ok, as long as all the screws are still there. Removing the fan headers might be debatable though, they will accept RMAs as long as there is no physical damage. But maybe just keep quiet about it and they will likely not notice.
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Monster
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post #4 of 4
Quote:
Originally Posted by 3dfxvoodoo View Post
so my mobo whet dead and I need to rma it

I have a few ? about RMA

is gigabyte rma a pain
will gigabyte mind that I removed the plastic cover on the fan headers (see attachment)
will they mind that I reseted the heat sinks on the mobo (if so will they check)
did I have to register my mobo with a grace period (I did nothing of the sort)
how to I go about getting all the paper work and whatnot, as I never have done this before
will they fix the mobo or replace it (don't want a new one as I like the one I have)


thanks in advanced



EDIT: I remove the fan header cover so I could use a two pin fan
put a fan header back on ?
maybe get one off an old board
a computer place might have an old board

set every thing to defaults
while in front of your computer call gigabyte and ask them to help you diagnose
the motherboard and get it ready for an rma
Edited by Tweeky - 3/19/11 at 10:36am
    
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CPUMotherboardGraphicsRAM
FX-8150 @ 4389 MHz Crosshair V Formula 2 @ XFX-695X-ZDDC Crossfire G.skill F3-16000CL7D-4GBFLS 
Hard DriveHard DriveOptical DriveCooling
2 @ MKNSSD120GB-DX SSD SATA III Raid 0 2 WD 640GB Blacks SATA III Raid 0 2-Liteon iHAS424-98 LS Zalman 9900 Max Red 
OSMonitorKeyboardPower
Win 7 64 bit SP1 Samsung PX2370 Logitech MK700 Thermaltake TR2 850w 
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