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Rma'ing a slightly modded card.

post #1 of 12
Thread Starter 
Hey guys, my sapphire 6950 2GB was getting all sorts of artifacts and had lots of issues, I assumed it was because it was running hot so I decided to swap the thermal tape with some aftermarket japanese stuff from ebay. The card still had issues though. I'm setting up a RMA with sapphire, does anyone know if they would reject the card? or even open it up?
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post #2 of 12
They wount open it up. They shouldnt, just make sure that the screws that hold the card together dont look munched with a screwdriver.
post #3 of 12
I wouldnt worry about it.
    
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post #4 of 12
Thread Starter 
I've heard that they don't open the cards, but just wanted some first hand accounts of people who sent in "modded" cards. They better not reject it, I am paying these guys a $25 "admin" fee plus shipping.
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post #5 of 12
i wouldn't call that "modded".
    
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post #6 of 12
Thread Starter 
Quote:
Originally Posted by microman View Post
i wouldn't call that "modded".
Well, I think they would consider it modded. All the stock ATI thermal tape is a light blue color, the one I replaced it with is clear.
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post #7 of 12
Can't hurt to try, just don't tell them.

RMA'd with XFX multiple times after changing the paste to AS5, they didn't care.
post #8 of 12
Thats not modded, I thought you really did something to it. Usually changing paste or tape should not effect the rma. If you really want to know, you can just call them lol - thats a risk there though. They will probably just take it for a test run then resolve the issue with a new card.
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post #9 of 12
I RMA'd a Sapphy 4870x2 with gray pads that I replaced the stock light green ones with without issue.

They were clearly visible... But they didn't even question it

You should will be fine ^^
    
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post #10 of 12
If you don't matter, I'll do a thread jack about the same thing...


I'm going to RMA a Sapphire HD5870 that has some glue leftovers due to memory heatsink installation... It's some impact glue, how can I clean that?

Will Sapphire deny my RMA if they find the glue residues?


The VRMs of the card overheated and it's partially blown, so the RMA has nothing to do with the memory.
   
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