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Freezing problem on New Rig

post #1 of 16
Thread Starter 
Case: Corsair 600t
MOBO: MSI p67a - gd65 ( revised )
PSU: Corsair HX 650
GPU: EVGA 570 GTX Superclocked
RAM: Corsair Vengance 2x4GB
CPU: i5 2500K
Win 7 Home Premium OEM


The system has been put together and functional for two weeks now. The system was mainly built for gaming purposes. I am encountering a strange problem that I hope someone can help with. The computer consistently freezes while @ desktop or when sitting for periods of time. It will freeze sometimes when watching videos or streaming radio from the internet. However, the system has never frozen when playing a game. If it does freeze it will boot right back up with 0 problems. Go into desktop and you can really do whatever you like.

I thought it may be a RAM issue because I raised the speed to 1600, so I lowered it back down to the default 1333 but it the problem did come up again. It's odd because the system has only locked up once while I'm actually "using" it. This only happened in the Load screen of Starcraft 2 but never in game. I have played many many games and have never had it lock up during game. It's always, minus one time, at desktop while sitting idle or surfing the web.

If there is audio when it freezes while on the web the sound goes to a loud scratchy sound and not to a repeating skipping sound like I have experienced from other lock ups. Please let me know if I can give any further info.

Thanks in advance for your help!

JB
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
post #2 of 16
I think it might be the psu,or motherboard because some motherboards arent always
friendly with windows 7 and on the other hand it could be the psu because it
could be delivering a jumpy current .
My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790K - 4.8GHz MSI Z97 Gaming 5 ASUS GTX1080 STRIX OC Corsair Dominator DDR3-2400 
Hard DriveOptical DriveCoolingOS
SanDisk SSD LG Super Blue BD Drive H100i v2 Windows 10 Pro x64 
MonitorKeyboardPowerCase
LG 4K IPS 27" Corsair K65 RGB OCZ Game X Stream 600w Corsair Carbide Air 540 
Mouse
Logitech G502 
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My PC
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 4790K - 4.8GHz MSI Z97 Gaming 5 ASUS GTX1080 STRIX OC Corsair Dominator DDR3-2400 
Hard DriveOptical DriveCoolingOS
SanDisk SSD LG Super Blue BD Drive H100i v2 Windows 10 Pro x64 
MonitorKeyboardPowerCase
LG 4K IPS 27" Corsair K65 RGB OCZ Game X Stream 600w Corsair Carbide Air 540 
Mouse
Logitech G502 
  hide details  
Reply
post #3 of 16
Thread Starter 
Thank you for such a quick response. I know that the problem is difficult to diagnose, because of the nature of computers, and the vagueness of the problem itself.

That being said is there a program to help diagnose or am I gonna need to get a different cpu/mobo and try those 1 by 1?

Thanks!

JB
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
post #4 of 16
What timings and voltage are you using on your RAM? There should be a sticker on the side that tells you the recommended settings. If your RAM voltage is too low your system will be unstable.

Post a screenshot of your CPU-Z cpu and memory tabs:
http://www.cpuid.com/softwares/cpu-z.html

You can also run memtest to check your ram:
http://download.cnet.com/Memtest86/3...-10524193.html
post #5 of 16
Thread Starter 
FDS thank you for taking the time to answer. The voltage in the bios was set to "auto" The Corsair Vengeance RAM that I have states "1.5" volt on the sticker. The auto setting was running it at 1.488.

I manually set it to 1.507 is that ok or do I risk messing the RAM or something else up?

Is it possible that the computer is lessening voltage at times by a setting which is causing the freezes?

In addition, I have the RAM manually set to 1600 mhz in the BIOS which it also has on the sticker on the side of the RAM.

The timings are at 9-9-9-24 on the sticker as well. They are set to "auto" in bios should I manually set them?

Thanks!

JB
Edited by jokebook - 3/20/11 at 4:25pm
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
post #6 of 16
Quote:
Originally Posted by jokebook View Post
FDS thank you for taking the time to answer. The voltage in the bios was set to "auto" The Corsair Vengeance RAM that I have states "1.5" volt on the sticker. The auto setting was running it at 1.488.

I manually set it to 1.507 is that ok or do I risk messing the RAM or something else up?

Is it possible that the computer is lessening voltage at times by a setting which is causing the freezes?

In addition, I have the RAM manually set to 1600 mhz in the BIOS which it also has on the sticker on the side of the RAM.

Thanks!

JB
No, turbo boost, cool 'N quiet, and other power management utilities usually just change the cpu voltage/multiplier, they don't touch your ram settings. You can check exactly what your cpu and ram is running at any given time by using cpu-z I linked above.

1.507 should be fine if you can't set 1.500 exactly. Again, you should run memtest to make sure your ram is stable and that you didn't get a bad stick. I've read that sandybridge likes 1333, so it might not hurt to underclock your ram by setting 667MHz (x2 = 1333) in the bios and seeing if the freezes go away.

If you run memtest and it returns no errors the problem could be completely unrelated to your RAM. We won't know until you test it and report back.
post #7 of 16
Thread Starter 
I ran memtest in the bios twice with no errors. It won't let me set 1.5 exactly the other is the closest option.

It's difficult to tell exactly what is causing the freeze because as long as I'm using the computer ( playing games etc ) it doesn't freeze. I don't know what the actual timings are because it is set to auto. Do you recommend manually setting them?

My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
post #8 of 16
Thread Starter 
Ran the memtest that was linked with no errors
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500K MSI p67a gd65 GTX 570 8BG Corsair Vengance 1600 
Hard DriveOSMonitorPower
Caviar Black 1tb Win 7 HP 64 2407wp Dell Corsair HX 650 
Case
Corsair 600t 
  hide details  
Reply
post #9 of 16
=O Same problem as me, posted here http://www.overclock.net/intel-gener...c-freezes.html...
We got the same RAM type, besides mine is rated 1866MHz. I will try to run memtest and change the timings/volts, hope this gets solved real soon =(
post #10 of 16
I suggest you try HCI memtest aside from memtest+.

I had a memory issue but memtest+ ended up without any errors while HCI memtest gave me errors within minutes.
Frenchy French
(14 items)
 
Upgrade 2013
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Intel i5 4670K Asus Z87-A Asus GTX 680 G.Skill Ripjaws XL 
Hard DriveCoolingOSKeyboard
CRUCIAL M4 128 Go SSD Corsair hydro series h60 (2013 Edition) Windows 7 Razer Blackwidow Ultimate 
PowerCaseMouseAudio
Corsair HX 850 W Antec 1200 Razer Mamba Razer Megalodon 
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Frenchy French
(14 items)
 
Upgrade 2013
(12 items)
 
 
CPUMotherboardGraphicsRAM
Intel i5 4670K Asus Z87-A Asus GTX 680 G.Skill Ripjaws XL 
Hard DriveCoolingOSKeyboard
CRUCIAL M4 128 Go SSD Corsair hydro series h60 (2013 Edition) Windows 7 Razer Blackwidow Ultimate 
PowerCaseMouseAudio
Corsair HX 850 W Antec 1200 Razer Mamba Razer Megalodon 
  hide details  
Reply
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