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Xbox broke my black ops disk... :(

post #1 of 23
Thread Starter 
I was playing some black ops capture the flag, then I get a "disk is unreadable message." So I open up the disk tray assuming the game is dirty, but there's this huge chip on the inside of the disk that was NOT there when I put the disk in a mere 10 minutes ago, as its very noticeable. And now the disk doesn't work at all anymore.

Do you think if I call Microsoft, they'll fund a new purchase of the disk, as I have an ongoing warranty?
    
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post #2 of 23
They should do, i can only assum it wasnt knocked or moved in anyway whislt the disk was spinning?
post #3 of 23
Thread Starter 
Quote:
Originally Posted by ryanbob1234 View Post
They should do, i can only assum it wasnt knocked or moved in anyway whislt the disk was spinning?
Nope. It was sittin on a wooden floor.
    
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post #4 of 23
nope they won't replace it. I borrowed a game off my mate when I used the xbox and it scratched it randomly. I spent the top end of 4 hours talking to those idiots who said they wanted me to send the xbox to them for inspection AND I was to pay shipping. they also refused to replace the game or compensate
:3
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:3
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post #5 of 23
Thread Starter 
Quote:
Originally Posted by jy360 View Post
nope they won't replace it. I borrowed a game off my mate when I used the xbox and it scratched it randomly. I spent the top end of 4 hours talking to those idiots who said they wanted me to send the xbox to them for inspection AND I was to pay shipping. they also refused to replace the game or compensate
Did you have the 5 year premium warranty thingy?
    
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post #6 of 23
Quote:
Originally Posted by TheOcelot View Post
Did you have the 5 year premium warranty thingy?
no it was covered by standard warranty
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post #7 of 23
I'll sell ya one copy for $25 if ya want .
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post #8 of 23
The xbox did you a favour.
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post #9 of 23
How long ago did you buy the game? A few months back my friend bought a copy from Best Buy and brought it over to my place with his console to set up a system link. There were several dudes walking around and one of them accidentally knocked the xbox to its side while the game was spinning. And of course, the disc was ruined. We thought we were screwed but decided to go to Best Buy anyway since we had nothing to lose. We explained the situation and they gave us a new copy with no fuss.

So maybe you can try the retailer if it hasn't been too long. Good luck.

I have also heard of places that resurface the discs to fix scratches like this.
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post #10 of 23
Quote:
Originally Posted by Zackcy View Post
I'll sell ya one copy for $25 if ya want .
I'll buy it
jk
Edited by zouk52 - 3/20/11 at 7:06pm
     
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