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Can I Return My Intercept To Bestbuy or Radioshack?

post #1 of 6
Thread Starter 
I bought an Intercept off of VM's website and way o return it for an Optimus. Can I bring it to Radioshack or Bestbuy for a refund or exchange? Or would I have to send it back to VM? I just don't want to wait for VM to process my refund.
    
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post #2 of 6
Quote:
Originally Posted by snelan View Post
I bought an Intercept off of VM's website and way o return it for an Optimus. Can I bring it to Radioshack or Bestbuy for a refund or exchange? Or would I have to send it back to VM? I just don't want to wait for VM to process my refund.
You can only return an item to the place where you purchased it. If you try to return it to another location, that's fraud.

If you bought it from the company, you need to contact the company for returns/exchanges. That's why you can't go to Wal-Mart and buy something for cheap and then turn around and take it to BestBuy for a refund.

Now, what you could do is call the company and see if they have any retail locations that can process it for you...but I mean...that's about it.
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post #3 of 6
You'll unfortunately have to ship it back according to their website.
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post #4 of 6
Thread Starter 
I see, I guess I'll just wait for the return process of VM then.
    
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post #5 of 6
Thread Starter 
Does anyone know HOW I would return this phone? Can't seem to fund any info on V-Mobile.
    
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post #6 of 6
Quote:
Originally Posted by snelan View Post
Does anyone know HOW I would return this phone? Can't seem to fund any info on V-Mobile.
For questions about Virgin Mobile products & services: Check out the FAQs or give us a call at 1-888-322-1122.

How do I return a No Annual Contract phone purchased from the website or from a Customer Care rep?

Seriously, did you even look at their website?? It took me less than 2 minutes to find all of that for you.
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