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HP Pavillion dv6700 display problem

post #1 of 5
Thread Starter 
Hi OCN.

I just got a laptop from my girlfriend that has a problem with the screen/graphics. It's an HP Pavillion dv6700, with nVidia graphics. I'm not sure of the exact GPU model, because the screen is totally worthless.

You see, when you're booting up the laptop, once you get past the boot logo, the screen becomes totally distorted, and it's mostly black with white lines running through it, both vertically and horizontally.

I'd really like to get this fixed for her, to help her out and give her parents a good impression. I'm going to try booting from CD, and doing a system restore. Other than that, any ideas?

If it's any help, she said the symptoms started after she tried hooking it up to a projector. The laptop is also NOT under warranty.

Thanks in advance.
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post #2 of 5
Try booting into Safe Mode and see if it's a driver issue. If it is, then remove drivers and then reinstall. If it's a hardware issue, then you might be out of luck.
post #3 of 5
Thread Starter 
Quote:
Originally Posted by mbudden;12814811 
Try booting into Safe Mode and see if it's a driver issue. If it is, then remove drivers and then reinstall. If it's a hardware issue, then you might be out of luck.

Should I just try reinstalling drivers? I got into safe-mode (main monitor still doesn't work), and no dialogs came up saying there was an issue.
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
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Logitech G9x Logitech G35 
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For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
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Logitech G9x Logitech G35 
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post #4 of 5
From what I remember, Safe Mode doesn't load drivers... They just load the standard VGA drivers...

Check the VGA port to see if there isn't anything in there or she didn't break anything. You're saying this issue doesn't happen if you into the BIOS or anything right?

Worst case then it's a faulty GPU/Screen...
post #5 of 5
Thread Starter 
Quote:
Originally Posted by mbudden;12814931 
From what I remember, Safe Mode doesn't load drivers... They just load the standard VGA drivers...

Check the VGA port to see if there isn't anything in there or she didn't break anything. You're saying this issue doesn't happen if you into the BIOS or anything right?

Worst case then it's a faulty GPU/Screen...

I think.
I just booted into safe-mode, and then set the laptop down, jostling it a bit in the process. Lo and behold, the screen came on. Yet, as I'm typing this and turn around to look at it, it goes back to a black screen.
mad.gif
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
For the Horde!
(15 items)
 
  
CPUMotherboardGraphicsRAM
Core i5-750 Asus P7P55D-E Pro Sapphire HD Radeon 5770 4 GB (2x2) Corsair XMS3 DDR3 
Hard DriveOptical DriveCoolingOS
1TB Samsung HD103SJ 7200 RPM HP dvd1260 Cooler Master Hyper212+ Windows 7 Home Premium x64 
MonitorKeyboardPowerCase
Asus VH242 Thermal Take eSPORTS Challenger Corsair 550VX 550W CM Storm Scout 
MouseAudio
Logitech G9x Logitech G35 
  hide details  
Reply
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