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Maximus IV Extreme Problem or something else?

post #1 of 12
Thread Starter 
Hey folks,

So I'm having a peculiar problem and wanted to see if anyone had experienced similar issues or had any advice. My computer is occasionally locking up so that I have to hard reset. It isn't blue screening / black screening. It's just frozen. No ctrl-alt-del or anything. It's doing this on the desktop - or anywhere else really for that matter. Even just while idle. Usually it tends to last 30-45 mins but it's sporadic. I've looked at a couple issues which im outlining below.

Now I'm not even getting anything in error reporting except for the improper shutdown error. Originally - prior to reinstalling windows - I was getting this error - However I'm no longer seeing it - but experiencing similar freezing.

March 21 at 5:29pm
Log Name: System
Source: acs6nts
Date: 3/20/2011 5:22:29 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Sam-PC
Description:
The driver detected a controller error on \\Device\\RaidPort0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="acs6nts" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-03-20T22:22:29.027204500Z" />
<EventRecordID>4131</EventRecordID>
<Channel>System</Channel>
<Computer>Sam-PC</Computer>
<Security />
</System>
<EventData>
<Data>\\Device\\RaidPort0</Data>
<Binary>0F00180001000000000000000B0004C00000000000 00000000000000000000000000000000000000000000000000 0000000000000B0004C00000000000000000</Binary>
</EventData>
</Event>


Here's some ideas / fixes I tried.

Heat -

If I reboot and try to use it after, it doesn't freeze any faster and heat seems to be fine (round 40c for each core and not hearing fans rev up) I'm also not doing anything extreme when it happens.

Hard Drives -

Ran chkdsk, seems fine. Also have reinstalled windows twice and cleared / set up the raid again twice. I've also tried removing and reinstalling the raid drivers.

Memory -

Passed memtest, doesn't seem to be any specific problem.

Power -

Not positive testing wise on this one, only the idle crashing is weird. Also 1200 watts should be more then enough.

Based on the error - I'm concerned that the motherboard - or particularly the raid controller - may be bad. Do I RMA? Is there anything else I can check? Any advice would be appreciated.

The computer specs are below.

Corsair 650D
Asus Maximus IV Extreme
Intel I7 2600k
Corsair 1200AX power supply
16Gigs(4 by 4) of GSkill 17000 DDr3
2x Nvidia Geforce 580 GTX
2x Intel 250GB 510 elmcrests in Raid 0

Thanks so much,

Sam
post #2 of 12
Ok, there are two things you need to try.
First, use ONLY one stick of RAM. This will determine if the freezing is related to having all four channels running, or you have a flaky memory stick. And should also rule out the RAM completely and then you can focus on the RAID directly. You can also test by lowering the RAM settings from 2133 to 1666 or 1333 and seeing if one of these dividers improves things.
At the very least, you can try two sticks instead of four.

Another user who was having similar crashes found out that one of his dimms were faulty. But he was blue screening in prime blend.

I know about the RAID Error, but I have no experience in RAID, so I don't know how to help with that. I just notice that since you're using all four RAM slots, it might be worth checking out. Apologies in advance if I'm barking up the wrong tree, though.
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SB Rig
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post #3 of 12
Thread Starter 
I'm keeping the ram at the default 1600 at the moment. Figured I would get things up and running solidly before overclocking. I'll definitely see what I can do about checking the ram out.

No worries about the barking - at this rate all barking is welcomed and appreciated. Just want to get this stability thing worked out. The system ironically actually seems more stable while playing games....

Sam
post #4 of 12
Before you wind up butchering the RAID array, try disabling all the C states and EIST options in the BIOS, just to see if that helps any. People were having massive problems with P8P67 boards freezing while idle, on older Bioses, usually caused by having C states enabled, but that was supposed to have been fixed recently. I don't remember anyone with M4E's having an issue like that, though.
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WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
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post #5 of 12
Thread Starter 
How would I go about doing that Falk? It seems a bit more stable - but still the occasional crash.

Thanks,
Sam
post #6 of 12
Thread Starter 
I should be more specific - I went into the bios and did not see a particular CSTATe or EIST option. What are these more specifically?

Thanks,
Sam
post #7 of 12
I have a very similar problem on a somewhat similar setup, except in my case the freeze never recovers and I have to do a hard reset.

I don't believe the acs6nts error to be related. That's some Windows update misdetecting one of the devices on the board (most likely the NEC USB 3.0 controller) Just go to device manager and uninstall the driver for the misdetected device with the yellow triangle. Make sure to specify that the drivers should be physically deleted. I'm not sure if it's necessary but removing and reinstalling the Renesas (NEC) drivers before you reboot may also help things. After that just make sure not to install that particular windows update (it's optional).

Now as for the actual problem. I would also greatly appreciate some suggestions on what I/we could try.

My specs are:
ASUS Maxiumus IV Extreme B3, latest (1101) BIOS
i7-2600k
MSI GTX 580 (Twin Frozer II), latest nVIDIA WDHQ drivers (266.58 I think)
3 OCZ Vertex II on the SATA III ports, not in RAID config
Win 7 Ultimate x64
4x4GB Corsair Vengeance 1600 RAM
Zalman 1 kW PSU
no overclocking

My first suspect was of course the RAM. However yesterday I ran memtest for 15 hours (8 passes) and had no errors. I've also reduced the speed to 1333 after the first freeze, but it did not solve the problem.

Overheating does not seem to be an issue either. temperatures never seem to exceed 40C and there are no other signs of overheating either.

At least a couple of freezes occured while the computer was idle (I was away).

When freezing no inputs is accepted and the desktop image appears just frozen (e.g. clock is displaying the time it froze etc.)

EDIT: Oh and Event Viewer does not show anything conclusive/suspicious around the time of the freeze
Edited by bjavor - 3/25/11 at 7:01am
post #8 of 12
I'm having basically the exact same issue, although I have the P8P67 Deluxe. Here are my specs:

ASUS P8P67 Deluxe (Rev 3.0), Latest BIOS (1502)
i7-2600k
EVGA SuperClocked GTX580 - 266.58 drivers
2 WD Caviar Black SATA III on Intel raid ports - In a RAID 0
Windows 7 Professional x64
2x4GB G.SKILL Ripjaws Series 1600
Cheap ass AZZA 850 watt PSU that came as a package deal :-) But I don't think I'm having power issues...

I've had these lockups occur in games, when idle, and when running Prime95. Last night I removed 1 stick of memory and didn't lock up in about 1.5 hours of game playing, but I don't know how conclusive that is. Tonight I'll swap the other stick in and see what my results are. Other than that, I haven't had time to do much testing. Temps are ok, and I'm not overclocked.

I have not run memtest yet. And Event viewer shows nothing unusual (except for the unexpected shutdown).

Have you made any progress SGrant? bjavor?
post #9 of 12
EIST is enhanced intel speedstep technology. C states are C1E, C3, C6...
Hopefully someone else can help more, as I keep everything disabled.
SB Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
KeyboardPowerCaseMouse
Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
Mouse Pad
Puretrak Talent 
  hide details  
Reply
SB Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
KeyboardPowerCaseMouse
Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
Mouse Pad
Puretrak Talent 
  hide details  
Reply
post #10 of 12
I've disabled C1E over the weekend and did not have any crashes so far. Might just be coincidence though...
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