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Am I being keylogged??

post #1 of 59
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Well guys, I'm beginning to think I've got a keylogger hiding somewhere in my system. It started a few months ago when I got a random fraudulent charge on my account to the tune of $40 for some timeshare crap... I filed a fraud claim and had it charged back to my account and a new debit card issued. Then a month later it happens again using my new debit card number... Odd... Went through the same process and filed a claim and got a new debit card. But now a month later I've got yet another charge, but this time to the tune of $29.95 from the EA Store.

Charge description:

Quote:
03/21/2011 Purchase PURCHASE DRI*Electronic Art 03/19 $29.95
So I called EA and spoke with them. They told me that someone had in fact used my card to purchase a game and they had the same last name as me, but different first name registered under the EA account. They also lived in the same state as I do... "This is EXTREMELY fishy! *dude laughs*" was the immediate response I got. The overall response I got from the EA rep was "Don't worry, I've sent an email to my higher ups. They communicate only through email, but they're like dogs when they get their hands on a fraud case like this and rest assured they will figure this out." In the mean-time, I've gone ahead and filed YET ANOTHER fraud claim on my account and ordered YET ANOTHER debit card.

How the hell does this asshat keep getting my debit card number?? Honestly! The only places I shop online are very trusted such as Newegg, Amazon (including Amazon Payments) and other similarly reputable stores...

Is there a software that I can use to check for one? I don't have an anti-virus installed as I have very good browsing habits and follow the "Only ignorant people get viruses" rule.


Thanks for reading if you've made it this far, and I'm looking forward to hearing what you guys think.
post #2 of 59
Malwarebytes.
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post #3 of 59
Hard to say how they're doing it.
First, I'd do a backup of all your music/docs/pics, etc, then reformat and reinstall. Get a copy of Eset Nod 32 and install it as soon as you've reinstalled Windows. You're obviously being comrpomised somehow. The "only ignorant people get viruses" rule is as ignorant as it gets, honestly.

Also, do you use a wireless connection? Could be one of your neighbors sniffing packets on an unsecured wireless network.
post #4 of 59
What do I do keep safe when I buy stuff online , is to use a visa gift card in the exact amount of my purchase, and only use it once. That way, if someone does get the number, it is no big deal, as the money was spent already. It only cost me $3.00 for the card at my bank.
Edited by PcKiller - 3/22/11 at 9:26am
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post #5 of 59
I'm extremely vigilant and I don't get any AV pop ups letting me know I have a concern (except for a Winamp Agent false positive the other week). You SHOULD install an AV such as, say, Avast! just to be safe. It's very lightweight and I don't even notice.

You should download an app to monitor the ingoing and outgoing connections from your PC to see if anything fishy is going on. http://www.objectplanet.com/probe/

If there are any outgoing TCP/UDP connections that you haven't authorised you should definitely do a scan. But before you get rid of any software a scan may find you should try to find out who this is so you can report them to the police.

Let us know what you find. OCN are VERY skilled at this kind of thing
    
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post #6 of 59
Quote:
Originally Posted by XNine View Post
Hard to say how they're doing it.
First, I'd do a backup of all your music/docs/pics, etc, then reformat and reinstall.

Also, do you use a wireless connection? Could be one of your neighbors sniffing packets on an unsecured wireless network.
These are what I would do. Then you have a completely clean system and then change your passwords to everything. PC, websites, etc.
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post #7 of 59
Quote:
Originally Posted by XNine View Post
Hard to say how they're doing it.
First, I'd do a backup of all your music/docs/pics, etc, then reformat and reinstall. Get a copy of Eset Nod 32 and install it as soon as you've reinstalled Windows. You're obviously being comrpomised somehow. The "only ignorant people get viruses" rule is as ignorant as it gets, honestly.

Also, do you use a wireless connection? Could be one of your neighbors sniffing packets on an unsecured wireless network.
No way!

He should try to get an IP address and some identification of whoever it is that's charging his bank account!
    
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post #8 of 59
The free version of Avast! couldn't spot a virus if it slapped it in the face.
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post #9 of 59
Quote:
Originally Posted by OverTheBelow View Post
The free version of Avast! couldn't spot a virus if it slapped it in the face.
Proof?
    
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post #10 of 59
Quote:
Originally Posted by PcKiller View Post
What do I do keep safe when I buy stuff online , is to use a visa gift card in the exact amount of my purchase, and only use it once. That way, if someone does get the number, it is no big deal, as the money was spent already. it only cost me $3.00 for the card at my bank.
^This. Don't forget physical locations as well,someone could have installed a theft device in a gas pump or other retail location.They can even do it with camera's.
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