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Am I being keylogged?? - Page 4

post #31 of 59
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Quote:
Originally Posted by XNine View Post
First, if he's too proud to run an Antivirus client of some kind I'm going to make the conclusion he's not savvy enough to use the tools necessary to find a keylogger, much less find an IP that it's registering to.

Secondly, his bank or the isntitutions that have seen these fraudulent purchases would be more capable and inclined to find out who's doing it. Credit Card fraud is a Felony in the US. They take these things very seriously.

Best thing to do is reformat/reinstall and install an AV. I recommend Eset for it's small footprint and constant updates. That way he can rule out anything on his computer and be safer from then on.

Securing a network, wireless or not is also important.
I'm not too proud to use an anti-virus... I suppose I just got too comfortable about not worrying about one. I'm savvy, just not in the sense that I can download programs that I'm unfamiliar with and know how to use them at the same level as someone who is more familiar with it can.
post #32 of 59
i would have thought after the first time i would hsave reinstalled windows or atleast scanned heavily for spyware and keyloggers
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post #33 of 59
why not just format the drive and get it over with?
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post #34 of 59
Quote:
Originally Posted by Bricked View Post
I'm not too proud to use an anti-virus... I suppose I just got too comfortable about not worrying about one. I'm savvy, just not in the sense that I can download programs that I'm unfamiliar with and know how to use them at the same level as someone who is more familiar with it can.
That's what the GUI is for.
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post #35 of 59
Quote:
Originally Posted by Bricked View Post
I'm not too proud to use an anti-virus... I suppose I just got too comfortable about not worrying about one. I'm savvy, just not in the sense that I can download programs that I'm unfamiliar with and know how to use them at the same level as someone who is more familiar with it can.
Fair enough. Lesson learned, now use AV.

And still, we need an answer to this question: Are you using a wireless network at home? If so, what encryption? Do you have the MAC address filter set to only devices within your immediate possesion?
post #36 of 59
Quote:
Originally Posted by Bricked View Post
Wow thanks for the great response guys! I'm running malwarebytes right now and it hasn't found anything, but I'll be doing the fresh install and password change on everything important just to be safe. My wireless network is secured. I do use my debit card at the pump a lot... that might be the problem I'm running into here. I'll be making sure to pay inside only from now on.

EDIT: And I'd love to find out who is doing this, but EA was completely unwilling to release their IP to me and didn't even give me the email address that they used on the account. If they used MY money to make the transaction, I think I have a right to know who THEY are...
When you s ay your wireless network is secure, what encyrption are you using. If you are only using WEP you might as well be using nothing. Make sure you are using WPA2 to secure your network.

I would also do a reformat as your credit card info is being leaked somewhere. I wouldn't take a chance and trust any cleaner to be 100% sure that you got everything as all your replacement cards are being used.

You should also start using an antivirus program. Your are a prime example of why "I am not an idiot and only use best practices to surf the internet" doesn't work. You have no way to prove that your system is free from any sort of virus/malware. There are plenty of free antivirus programs out there that do a very good job of proactive protection w/ minimal system resource usage. AV programs such as Avira, Microsoft Security Essentials, and Avast! are free and have a very good reputation for detecting/blocking viruses and dont bog down a system.

You arent every going to be 100% safe from people that want to perform identity theft as you have to rely on stores to maintain PCI Compliancy and Secure their customers information. However the best thing to do is control whatever you can, online purchases/personal computer security/not giving out info etc and you will remain safer than most. I do a lot of online purchasing as well as use my debit card to pay for stuff around town. I have yet to get any identity theft (knock on wood).

Also yes it would be nice to know who was doing the charging on your card. However as a company, releasing customer information to someone that just says "hey this is not an authorized charge" doesn't fly. People can lie to try to get that information to do harm/stalk/find people for the wrong reasons and a company doesn't want to be responsible for it. You are just SOL when it comes to trying to get information like that from someone.
post #37 of 59
Thread Starter 
Quote:
Originally Posted by XNine View Post
Fair enough. Lesson learned, now use AV.

And still, we need an answer to this question: Are you using a wireless network at home? If so, what encryption? Do you have the MAC address filter set to only devices within your immediate possesion?
Yes I'm using a wireless network. It's using a WEP along with MAC filtering to only allow my laptop, HTPC, Xbox 360 and PS3 to connect.

Edit: For some reason I mistook WEP for SSID. fail.
post #38 of 59
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Quote:
Originally Posted by Aawa View Post
When you s ay your wireless network is secure, what encyrption are you using. If you are only using WEP you might as well be using nothing. Make sure you are using WPA2 to secure your network.

I would also do a reformat as your credit card info is being leaked somewhere. I wouldn't take a chance and trust any cleaner to be 100% sure that you got everything as all your replacement cards are being used.

You should also start using an antivirus program. Your are a prime example of why "I am not an idiot and only use best practices to surf the internet" doesn't work. You have no way to prove that your system is free from any sort of virus/malware. There are plenty of free antivirus programs out there that do a very good job of proactive protection w/ minimal system resource usage. AV programs such as Avira, Microsoft Security Essentials, and Avast! are free and have a very good reputation for detecting/blocking viruses and dont bog down a system.

You arent every going to be 100% safe from people that want to perform identity theft as you have to rely on stores to maintain PCI Compliancy and Secure their customers information. However the best thing to do is control whatever you can, online purchases/personal computer security/not giving out info etc and you will remain safer than most. I do a lot of online purchasing as well as use my debit card to pay for stuff around town. I have yet to get any identity theft (knock on wood).

Also yes it would be nice to know who was doing the charging on your card. However as a company, releasing customer information to someone that just says "hey this is not an authorized charge" doesn't fly. People can lie to try to get that information to do harm/stalk/find people for the wrong reasons and a company doesn't want to be responsible for it. You are just SOL when it comes to trying to get information like that from someone.
I'm using WEP. I'll be changing over to WPA2 today if WEP is really that ineffective!
post #39 of 59
Quote:
Originally Posted by Bricked View Post
I'm using WEP. I'll be changing over to WPA2 today if WEP is really that ineffective!
WEP is that ineffective, WPA2 along with MAC filtering. All that does is protect your wireless. Even then wireless can still get jacked. Best advice is for financial transactions do that on wired.
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post #40 of 59
Quote:
Originally Posted by Bricked View Post
I'm using WEP. I'll be changing over to WPA2 today if WEP is really that ineffective!
WEP you can use brute force to break the encryption key very quickly. Also with WEP it allows for what is known as Sidejacking where someone using a program such as Firesheep can see what you are doing on your computer.

WPA2 is the strongest encryption you can use with consumer grade routers and also prevents Sidejacking.

Also for best practices try to use long key so that it is harder to break. For example my past job key was these items strung together.

5 digit zip code
1 random letter (capital or lower case)
10 digit phone number
10 digit phone number

It was actually easy to remember as it was all items associated with my job, but it was 26 digit key so that guessing it isnt going to be easy as well as it will take any sort of brute force program a while to decipher.
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