Overclock.net › Forums › Case Mods & Cases › Computer Cases › HAF-X Front Panel Shorts Out...
New Posts  All Forums:Forum Nav:

HAF-X Front Panel Shorts Out...

post #1 of 17
Thread Starter 

Well I just got my RMA from CM.
Everytime I plug something into the USB ports my motherboard shorts out.
At this point I have no idea what to do.
I RMA'd it thinking it would fix it, they sent me the new part and it still isn't fixed.

Here is a video of it so you can see.

I apologize for the huge size of the video.

post #2 of 17
Hi.

Check that all cables are properly connected and in the proper site where they should go.
The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
MouseMouse PadAudioOther
TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
  hide details  
Reply
The New One
(19 items)
 
Ocing rig z97
(9 items)
 
 
CPUMotherboardGraphicsRAM
6700k Gigabyte Z170X Ulta Gaming GTX 1080 HoF Mushking 4*4GB 
Hard DriveHard DriveHard DriveHard Drive
Crucial M4 Crucial M500 Itachi Desktar Itachi Desktar 
Hard DriveCoolingOSMonitor
Toshiba Raystorm Pro CPU Windows 10 Professional BenQ XL2420Z 
KeyboardPowerCaseMouse
Thermaltake Corsair AX1200i HAF X Thermaltake Saphira 
Mouse PadAudioOther
QCK Gamecome 780 APC 1500VA 
CPUMotherboardGraphicsRAM
Intel Core G3258 Gigabyte Z97X SOC Force ASUS GTX 760 Striker Platinum G.Skill TridentX 
Hard DriveCoolingOSOS
Crucial MX100 Extreme cooling Windows 7 Pro x64 Windows XP Pro SP3 x86 
Power
EVGA SuperNOVA 1300V G2 
CPUMotherboardGraphicsRAM
Phenom II X6 1090T Gigabyte 890FXA-UD5 ASUS GTX 760 Striker Platinum Crucial Ballistix Tracer 
RAMHard DriveHard DriveHard Drive
G.Skill Trident Crucial M4 Itachi Desktar Itachi Desktar 
Hard DriveHard DriveOptical DriveCooling
Crucial M500 Toshiba LG EK Supreme HF Full Nickel 
CoolingCoolingCoolingOS
Swiftech MCR-320QP Swiftech MCP655-D XSPC Reservoir Windows 7 Professional 
MonitorKeyboardPowerCase
BenQ XL2420z TT eSports Meka G1 Corsair AX1200i Cooler Master HAF X 
MouseMouse PadAudioOther
TT eSports Saphira QCK+ Creative Sound Blaster Recon3D Fatal1ty Profess... Plantronics GameCom 780 
  hide details  
Reply
post #3 of 17
you've gotta be grounding out somewhere.. I'd double check your standoffs on motherboard, and if you've got a multimeter, verify your continuity on ALL wires coming from that front panel
The King
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 1090T BE Asus M4A89GTD PRO MSI GTX 460 1gb underwater Corsair XM3 1333 10660 MHz(8 gb) 
Hard DriveOptical DriveOSMonitor
2 Seagate Barracuda 7200 3Gb/s 1TB each LG sata dvd+rw windows 7 ultimate x64 Dell 2005fpw/Samsung Syncmaster 
KeyboardPowerCaseMouse
logitech g15 v1 XFX 850w Black Edition Corsair 800D Microsoft Sidewinder 
Mouse Pad
Banshee Pad 
  hide details  
Reply
The King
(13 items)
 
  
CPUMotherboardGraphicsRAM
Phenom II 1090T BE Asus M4A89GTD PRO MSI GTX 460 1gb underwater Corsair XM3 1333 10660 MHz(8 gb) 
Hard DriveOptical DriveOSMonitor
2 Seagate Barracuda 7200 3Gb/s 1TB each LG sata dvd+rw windows 7 ultimate x64 Dell 2005fpw/Samsung Syncmaster 
KeyboardPowerCaseMouse
logitech g15 v1 XFX 850w Black Edition Corsair 800D Microsoft Sidewinder 
Mouse Pad
Banshee Pad 
  hide details  
Reply
post #4 of 17
Thread Starter 
Quote:
Originally Posted by saint19 View Post
Hi.

Check that all cables are properly connected and in the proper site where they should go.
I check the wires, double check both manuals to make sure I was connecting them to the right spots. So I believe that I connected them properly and that this is no the issue unfortunately.

Quote:
Originally Posted by kingofyo1 View Post
you've gotta be grounding out somewhere.. I'd double check your standoffs on motherboard, and if you've got a multimeter, verify your continuity on ALL wires coming from that front panel
When the new front panel arrived, it also came with all new wires. So I believe that the all the wires are fine seeing that they were all replaced and the problem persists.

I am thinking it would have to be a grounding issue but I don't know where. It's odd that it is just the front panel. Rear USB ports all work fine.
post #5 of 17
You did nothing wrong in your build, that's a common issue with the hafx

http://www.overclock.net/computer-ca...bo-burned.html

Quote:
Originally Posted by Stile35 View Post
Dears,
I think I found cause of our problems. I disassemble front panel and it is visible "design flaw" on our HAF-X case. Red wire that goes to LED switch has broken isolation because of sharp pins from front panel motherboard on which front firewire is connected. In other words, when front firewire is connected to mobo and when LED switch is turned on, LED switch wire directly touches one sharp pin from firewire front connector and there we have short circuit causing firefire chipset burnout on mobo.

Those two picture will explain it.

Clearly visible broken isolation on red LED wire:


Visible broken isolation and sharp pin from firefire that touches broken isolation:


I think that mystery is solved, the question is now who will be responsible for this? I think nobody, we will isolate this wire with some tape and continue with our business, right?

Also, it seems that this is assembly error on some cases and this explains that some has problems with it and some doesn't.
Priestess of Mars
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 4ghz 1.28v GA-X58A-UD3R Gigabyte Radeon HD 6950 6gb G.Skill Ripjaws 1600 
Hard DriveOSMonitorPower
500+500+320 Win 7 Home premium 64 Viewsonic vp2365wb+Gateway 22 NZXT Hale 90 850w 
Case
CM 690 II Basic 
  hide details  
Reply
Priestess of Mars
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 930 @ 4ghz 1.28v GA-X58A-UD3R Gigabyte Radeon HD 6950 6gb G.Skill Ripjaws 1600 
Hard DriveOSMonitorPower
500+500+320 Win 7 Home premium 64 Viewsonic vp2365wb+Gateway 22 NZXT Hale 90 850w 
Case
CM 690 II Basic 
  hide details  
Reply
post #6 of 17
Try some of these crazy ideas:
  1. Use a steel brush dremel to grind off all the black paint around all the motherboard standoff holes. This ensures that there is a good metal to metal contact.
  2. Also make sure to touch the case steel before touching the I/O panel. Some people are so statically charged, while others like me aren't. If you have this charge, dissipate it by touching the frame first. If you can still reset by touching the case USB after you discharge u have a problem.
Hope they help.
    
CPUMotherboardGraphicsRAM
i7 920 MSI X58 Platinum 4670 CF 3GB Kingston HyperX 
Hard DriveOptical DriveOSPower
Raptor 300GB None! Win 7 Pro Cooler Master GX 750 
Case
Cooler Master 690 II Advanced 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i7 920 MSI X58 Platinum 4670 CF 3GB Kingston HyperX 
Hard DriveOptical DriveOSPower
Raptor 300GB None! Win 7 Pro Cooler Master GX 750 
Case
Cooler Master 690 II Advanced 
  hide details  
Reply
post #7 of 17
Thread Starter 
Quote:
Originally Posted by Count Drugula View Post
You did nothing wrong in your build, that's a common issue with the hafx

http://www.overclock.net/computer-ca...bo-burned.html
I have tried what was suggested in his post. I unscrewed the panel to see if the cable was damaged, it was in working order. I unplugged my FireWire, problem persisted. Turned of the red LED and the problem is there as well.

I just don't know.... this is frustrating.
post #8 of 17
Thread Starter 
Quote:
Originally Posted by Icejon View Post
Try some of these crazy ideas:
  1. Use a steel brush dremel to grind off all the black paint around all the motherboard standoff holes. This ensures that there is a good metal to metal contact.
  2. Also make sure to touch the case steel before touching the I/O panel. Some people are so statically charged, while others like me aren't. If you have this charge, dissipate it by touching the frame first. If you can still reset by touching the case USB after you discharge u have a problem.
Hope they help.
Haven't done #1 but for #2, I always touch the case before, doesn't matter. Took my feet off the carpet. Touched the case, tried plugging in the usb and it still fails.
post #9 of 17
Thread Starter 
Triple post for the win.

So I have a feeling it has definitely to with the front panel - usb port, not the motherboard usb port.
I unplugged the USB port, touched everything around it and it didn't short.
I tried the USB port on different positions in my motherboard, it would short out. That tells me it isn't tied to a particular usb port on my motherboard.
So I finally unplug the little bugger, converted my front USB 3.0 to 2.0 ports and plugged that into my motherboard. That solved the problem for now but isn't really the solution that I wanted.
At the same time it makes me believe that there indeed is no grounding issue with the motherboard itself and it has to do with the front panel.

Any other suggestions or other owners of the HAF-X that have had this issue? RMA replacement didn't fix it so I am at a loss.
post #10 of 17
Send them a link to this post.
    
CPUMotherboardGraphicsRAM
X4 965 ASUS M4A79 Deluxe 9800GTx2 2x2G OCZ Reapers 
Hard DriveOptical DriveOSMonitor
500G WD Black LiteOn CD/DVD R/W Win7 64 22'' ws Acer AL2223W 
KeyboardPowerMouse
MS KU462 Natural SS DA750 MS 5 button 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
X4 965 ASUS M4A79 Deluxe 9800GTx2 2x2G OCZ Reapers 
Hard DriveOptical DriveOSMonitor
500G WD Black LiteOn CD/DVD R/W Win7 64 22'' ws Acer AL2223W 
KeyboardPowerMouse
MS KU462 Natural SS DA750 MS 5 button 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Computer Cases
Overclock.net › Forums › Case Mods & Cases › Computer Cases › HAF-X Front Panel Shorts Out...