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No display input from Intercept

post #1 of 13
Thread Starter 

Hi guys, I just got my Intercept, and after following this video, my screen won't display anything. It's like the screen is not plugged in but the phone is on. It still makes noises and you can still feel it vibrating, the bottom and keyboard lights still come on. This happed after the point in the vid when the download finished and the phone restarted, except my phone didn't restart. It just sat there, doing nothing. I can't get into recovery mode, or download mode. When plugged in, the PC still recognizes the phone, but it isn't mounted so I can't access any files.


Is there anything I can do? Or is it completely bricked?

EDIT: I tried making a call to my house via the keypad and guessing where buttons were and it went through.
Edited by snelan - 3/22/11 at 5:08pm
    
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post #2 of 13
I have no idea, but for anything root related xda-devs is the best place to go. Here is their intercept forum http://forum.xda-developers.com/forumdisplay.php?f=898 . Post your problem in there and you should get a fast helpful response.

edit: lol just saw your post in there from before I wrote my suggestion
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post #3 of 13
Thread Starter 
Also, would I be able to trade this phone in for another to Bestbuy/Radioshack/Sprint Store when I bought it off VM.com? I know I couldn't return it but what about trading?
    
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post #4 of 13
Thread Starter 
Quote:
Originally Posted by overclockingXTC View Post
I have no idea, but for anything root related xda-devs is the best place to go. Here is their intercept forum http://forum.xda-developers.com/forumdisplay.php?f=898 . Post your problem in there and you should get a fast helpful response.
Already posted there, I see that the wait time there is about 2 days for a response though so I thought I'd post here too.
    
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post #5 of 13
Quote:
Originally Posted by snelan View Post
Also, would I be able to trade this phone in for another to Bestbuy/Radioshack/Sprint Store when I bought it off VM.com? I know I couldn't return it but what about trading?
Why not send it back to virgin mobile and say it came that way?
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post #6 of 13
Thread Starter 
Quote:
Originally Posted by overclockingXTC View Post
Why not send it back to virgin mobile and say it came that way?
I think I will, just for a full refund and an Optimus V.
    
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post #7 of 13
Sounds like something went wrong with your display drivers. When HTC switched from AMOLED to IPS on the Desire a lot of people bricked their phone by installing the old hboot. It didn't have the display drivers, so the phone worked, but there wasn't any display.


HTC phones have something called an RUU (Rom Update Utility). Its a piece of software that will do a full factory reset on your phone, including removing the root. I don't know if Samsung has something similar, but you should look into it.

The other thing you can try is taking a screen cap. Install the android dev kit, the java jdk and in the sdk folder go to the tools folder and run ddms. It will give you a bunch of information about your phone, and if you go to Device->Screen Capture it will give you an image of your screen state.
    
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post #8 of 13
Thread Starter 
Quote:
Originally Posted by nathris View Post
Sounds like something went wrong with your display drivers. When HTC switched from AMOLED to IPS on the Desire a lot of people bricked their phone by installing the old hboot. It didn't have the display drivers, so the phone worked, but there wasn't any display.


HTC phones have something called an RUU (Rom Update Utility). Its a piece of software that will do a full factory reset on your phone, including removing the root. I don't know if Samsung has something similar, but you should look into it.

The other thing you can try is taking a screen cap. Install the android dev kit, the java jdk and in the sdk folder go to the tools folder and run ddms. It will give you a bunch of information about your phone, and if you go to Device->Screen Capture it will give you an image of your screen state.
Thanks for the thorough response, but not being able to boot into recovery or download mode is the major problem with that. I am starting to look on the bright side though, this forces me to return my Intercept and get an Optimus V, which was the plan all along.

Now the question is, does anyone know who has the V in stock?/ Are there any UL'd phones on ebay under $200 that I could buy and use with V-Mobile? V-Mobile has a pretty limited selection.
Edited by snelan - 3/22/11 at 6:41pm
    
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post #9 of 13
Not sure how it works with Samsung, but with HTC you don't need to be in any kind of special mode. As long as USB debugging is enabled you plug it in, run the file and it resets everything back to stock.
    
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post #10 of 13
Thread Starter 
Yea, that's basically recovery mode for Samsung.
    
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