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FREE EA GAME/COUPON: If you bought Crysis 2 - Page 3

post #21 of 26
I actually had a huge problem with Dragon Age Origins: Ultimate Edition which was only fixed after the EA rep issued new CD keys for my Bioware games and made a new account for me on Bioware's Social network. After talking with them for an hour or so the Rep went ahead and added Dragon Age 2 to my EA Download manager for all my trouble which was an awesome move on their part, but since they moved my bioware games I lost all of my DLC for Mass Effect 2 (pre order, paid for, and Dr. pepper codes) so they went ahead and issued me $40 store credit to get everything back. Needless to say I was pretty happy with EA after that.
post #22 of 26
What I read was.

"QQ, thing's aren't currently working right now, I want free stuff."

My god! The multiplayer is having some issues that will be fixed! I guess I deserve a free game too.
post #23 of 26
Quote:
me: and it doesnt work right
them: Have you patched the game?
me: yes
them: Please tell me on which console you are playing the game
lol.
magg0rt
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magg0rt
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post #24 of 26
Quote:
Originally Posted by tehmaggot View Post
lol.
I would have asked to speak with their supervisor after that because I would be to enraged to talk to that guy.
Silence
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post #25 of 26
EA did right by me, as well - in the end. They were not forthcoming at first, but they comped me.

I had trouble with Battlefield 1943, and found out that the demo used different servers (I loved the demo, thats why I bought it) and so the full version was unplayable. Long story short, after calling and emailing tech support only to hear "no, you paid in Microsoft points so we can't help you" and asking them why, and never hearing any response, I went to the Better Business Bureau website and wrote them an account of what happened. EA emailed me the next day and sent me a free game of my choice (my choice was BFBC2)

It's one thing to be whiny about little things like this, it's another to actually take time out to call them. If, once you call you, they do nothing to help you or even identify the problem, then make a complaint. I called and emailed in good faith that there was a solution, and I didn't act like a child. That's why they made the effort to make it right for me when I made a complaint.
Edited by mesaone - 3/25/11 at 2:38am
    
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post #26 of 26
Thread Starter 
bump for all the Crysis 2 guys
Liquid Ocelot
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