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Constant Boot Loop on new build Asrock P67 Extreme 4

post #1 of 13
Thread Starter 
So

I made a post here several days ago in regards to this issue. I could write a huge long spiel about all the things I've done to try and resolve the problem but it's moot at this point.

The issue is when I turn on the computer (only hit the power once) the computer will go into this boot loop. It will run the fans and power the board and then go down. It will do this 2-5 times until it boots. Once it boots I don't get any errors, crashes, blue screens etc, runs very smooth. I should also note while doing the boot loop it never reaches bios, the monitor doesn't even recognize the computer has been turned on.

I took the whole computer back to the place I purchased the components and their answer is "oh that's typical for Sandy Bridge, the computer goes through a series of checks when it's booted. Because your memory is 2133 mhz and the board only reads it at 1600 mhz the memory has to be downclocked prior to match the bios and boot"

This seems like a bull answer to me, what about you?

Thanks for some insight.
post #2 of 13
Asrock boards have been nothing but garbage that had to be RMA'd in the two times I was unfortunate enough to have bought them. The only thing they were ever good for was their "crossover" stance on occasion that would allow you to use things like DDR or DDR2 memory on the same board, or the boards they had that had both AGP and PCIe slots.

I hate to give a blanket statement like that concerning any brand, but I wouldn't put one in my rig if you paid me to do it.

Oh, and they are liars for telling you that. Give it back to them and buy a better quality name brand from a company that will not lie to you.
Edited by PhillyOverclocker - 3/25/11 at 5:22am
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post #3 of 13
Quote:
Originally Posted by whitey_rolls;12864174 
So

I made a post here several days ago in regards to this issue. I could write a huge long spiel about all the things I've done to try and resolve the problem but it's moot at this point.

The issue is when I turn on the computer (only hit the power once) the computer will go into this boot loop. It will run the fans and power the board and then go down. It will do this 2-5 times until it boots. Once it boots I don't get any errors, crashes, blue screens etc, runs very smooth. I should also note while doing the boot loop it never reaches bios, the monitor doesn't even recognize the computer has been turned on.

I took the whole computer back to the place I purchased the components and their answer is "oh that's typical for Sandy Bridge, the computer goes through a series of checks when it's booted. Because your memory is 2133 mhz and the board only reads it at 1600 mhz the memory has to be downclocked prior to match the bios and boot"

This seems like a bull answer to me, what about you?

Thanks for some insight.

Did you reset the CMOS?

Also, if you're comfortable with it, you could go into the BIOS and manually set the RAM speed.
    
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post #4 of 13
Thread Starter 
Guys I appreciate the responses but am not really looking for ways to 'fix' my problem, as I said I didn't really want to go through things I've tried because it's moot at this point.

Safe to assume this isn't normal? .... (and yes I've tried to do the memory manually and reset cmos)
post #5 of 13
It's *NOT* normal for a board to boot loop like that, especially if it's doing it without you even changing any major settings. It's only supposed to boot loop the very first time you turn on the computer, or right after a bios flash. All maufacturers' boards now should have updated bioses that stop boards from power cycle boot looping unless they can't initialize the CPU at all; instead, the boards should be "soft power cycling", meaning the +12v line isn't cut, so the fans/PSU remain on, but you can hear the board ramp up or down the video card fan, which is a "soft" boot cycle.

First, how did you clear the cmos? The proper way is to unplug the PSU (or turn off the PSU rocker switch) and then move the jumper to the cmos clear position (or press the clear cmos button if you have one) For 20 seconds, and then replace the jumper on the normal pins.

Second, if you're using 2133 mhz memory, set it to 16.00 or 13.33 manually, but keep the timings on auto or "quick."

Last, is PLL overvoltage enabled? Disable that for now.
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post #6 of 13
Quote:
Originally Posted by PhillyOverclocker;12864222 
Asrock boards have been nothing but garbage that had to be RMA'd in the two times I was unfortunate enough to have bought them. The only thing they were ever good for was their "crossover" stance on occasion that would allow you to use things like DDR or DDR2 memory on the same board, or the boards they had that had both AGP and PCIe slots.

I hate to give a blanket statement like that concerning any brand, but I wouldn't put one in my rig if you paid me to do it.

Oh, and they are liars for telling you that. Give it back to them and buy a better quality name brand from a company that will not lie to you.

Its one thing to say you dislike a brand, but to call a brand garbage without providing an explanation does not constitute sound advice.

Maybe explain why you dont like asrock. What problems did you have with there current line up. The fact that you are using words like ddr and ddr2 makes it obvious that you havent owned an asrock board in quite some time.

to the op: no it is not normal for your board to reboot like that. I suspect it is something you did in the bios(uefi). returning the motherboard most like wont help if you do the same thing with the new one.

if after resetting cmos and restoring defaults it still does it, try updating your eufi. This also might be an issue with your ram. check to see if it is officially supported by asrock.
Edited by AliceInChains - 3/25/11 at 8:21am
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post #7 of 13
Quote:
Originally Posted by PhillyOverclocker;12864222 
Asrock boards have been nothing but garbage that had to be RMA'd in the two times I was unfortunate enough to have bought them. The only thing they were ever good for was their "crossover" stance on occasion that would allow you to use things like DDR or DDR2 memory on the same board, or the boards they had that had both AGP and PCIe slots.

I hate to give a blanket statement like that concerning any brand, but I wouldn't put one in my rig if you paid me to do it.

Oh, and they are liars for telling you that. Give it back to them and buy a better quality name brand from a company that will not lie to you.

The Asrock extreme 4 has amoung the MOST mature bioses of ANY SB board currently out. (Even surpassing the Extreme 6). A very well known bios modder has been helping Asrock with bugs and helping them get fixes out, and he wrote the modded P5Q series mbioses. If he says the bios is the most mature out of any of the boards out there, then I'd much rather trust him, than some angry flamer.

Asrock boards are not "trash." Just because you had a bad experience, doesn't speak for the masses. Anyone who has a disaster with a board is going to avoid that brand and have negative opinions about the company. But there are obviously tons of very satisfied Asrock users. So, tell me, what happens if you jump ship and wind up getting "bad" boards by MSI, Asus, Biostar AND Gigabyte? What will you do then? Quit using computers and run back to your PS3, because "computers are trash?" I guess so...
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post #8 of 13
Quote:
Originally Posted by AliceInChains;12865469 
Its one thing to say you dislike a brand, but to call a brand garbage without providing an explanation does not constitute sound advice.

Maybe explain why you dont like asrock. What problems did you have with there current line up. The fact that you are using words like ddr and ddr2 makes it obvious that you havent owned an asrock board in quite some time.

to the op: no it is not normal for your board to reboot like that. I suspect it is something you did in the bios(uefi).

I said in my post:
Quote:
had to be RMA'd in the two times I was unfortunate enough to have bought them

That isn't a good enough explanation on why I don't like them? In my case a 100% failure rate? I build systems for a living and have been doing so for years. I have worked on thousands of systems and built well over 100. I was only giving advice based on my own personal experience with this brand. (Not some stuff I heard about some random guy's buddy who heard about it on the internet) Twice Asrock cost me time, money, and the delay of work performed for my customers (which is the most unforgivable). If you bought a car and drove it off the lot only to have it break down completely a mile down the road twice, there would not be a person in the world who could tell you that they were not total pieces of crap.
Edited by PhillyOverclocker - 3/25/11 at 8:38am
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post #9 of 13
rma explains nothing. all that tells me is you sent the board back for repairs/replacement. everyone has had to do that. Ive had to do that twice with gigabyte, but that doesnt mean there boards are garbage.

and your analagy is flawed. cars are built by manufactuers and are generally tested before sold. You cant compare an engine to a motherboard. And it is twice as unlikley to get two non-working cars from a mfg. than it is to get two non-working motherboards. Motherboards have high failure rates period. Doa's are common amongst all mfgs.

You being some random mope, built a computer which later failed. The bottom line, electronics are more likely to have problems then cars. And you being a computer builder should know that. With any main board company there comes risk. That could just have likely been an asus board you had to send back.

When i build a computer for someone, i make sure they know that it could take up to 2-3 weeks if a doa part should arrive. that is one of the first things i tell them.
Anyone will tell you, if you build a custom computer you are risking downtime with failing parts. That falls on YOU the consumer. You dont think hp, gateway, and dell get doa motherboards from time to time? of course they do. only they dont put them in computers and attempt to sell them. they send them back. If your customers cant handle the risk of a doa motherboard, maybe they should buy a dell. I got it, you could buy the dell for them and just jack the price up 200 dollars.


Quote:
Originally Posted by PhillyOverclocker;12865585 
I said in my post:



That isn't a good enough explanation on why I don't like them? In my case a 100% failure rate? I build systems for a living and have been doing so for years. I have worked on thousands of systems and built well over 100. I was only giving advice based on my own personal experience with this brand. (Not some stuff I heard about some random guy's buddy who heard about it on the internet) Twice Asrock cost me time, money, and the delay of work performed for my customers (which is the most unforgivable). If you bought a car and drove it off the lot only to have it break down completely a mile down the road twice, there would not be a person in the world who could tell you that they were not total pieces of crap.

Edited by AliceInChains - 3/25/11 at 8:56am
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post #10 of 13
Back to the OP...I had this same problem when I forgot to manually change the RAM voltage to rated. Is it possible you set the ram for 2133, but left the board to set ram voltage to auto?
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