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post #3001 of 5154
Quote:
Originally Posted by MKHunt View Post

These whatevers. They're taller.
jV70PmLVeiY7m.JPG
jbaA1dFWZLyWWj.JPG
Ugh. Just when I thought I'd have my rig back together...

EVGA sent you that?

I'd call them...Complain about that...While it //IS// an RMA, you have the right to be told if you're not getting a reference part or not...
post #3002 of 5154
Quote:
Originally Posted by Masked View Post

EVGA sent you that?
I'd call them...Complain about that...While it //IS// an RMA, you have the right to be told if you're not getting a reference part or not...

I was afraid of this answer. I RMA'ed the first RMA since one core was dead and the IHS came off with the vapor chambers, this came in today and was the RMA of the original RMA.... RMA^3?
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post #3003 of 5154
Quote:
Originally Posted by MKHunt View Post

I was afraid of this answer. I RMA'ed the first RMA since one core was dead and the IHS came off with the vapor chambers, this came in today and was the RMA of the original RMA.... RMA^3?

Honestly, everyone I know has once been through the dreaded 3x returns...Just happened to me with an SSD 3 weeks ago, 6 returns...Damn OCZ, DAMN YOU!

Anyway, my suggestion is to call them and have them elevate your situation...

Tell them you had a waterblock and it needs to be on water so non reference doesn't cut it...You're also extremely unhappy you weren't informed of this...While you're greatful for the RMA itself, you'd very much like to swap the card for a ref pcb...

That's pretty much it.
post #3004 of 5154
Ah base-level tech said they can't do anything about it tonight and I'll have to call back tomorrow and go straight to a manager. Bit of a bummer, but I suppose it gives me time to order up another tube of ICDiamond since I'm out.

I wanted to delve into Skyrim @ ultra tomorrow, too. At least my laptop can play it at mediumish. So unfortunate. Maybe my sig rig was never meant to exist? tongue.gif
Edited by MKHunt - 11/14/11 at 7:10pm
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post #3005 of 5154
Ouch. That is really something else. At the end of it all, is it possible to contact them regarding this, maybe you can point out the problem and they can provide you with a unit identical to your previous.

It's weird that they would replace parts with parts that don't allow fitment of heatsinks...
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post #3006 of 5154
Quote:
Originally Posted by Recipe7 View Post

Ouch. That is really something else. At the end of it all, is it possible to contact them regarding this, maybe you can point out the problem and they can provide you with a unit identical to your previous.
It's weird that they would replace parts with parts that don't allow fitment of heatsinks...

The heatsinks have been redesigned to fit the new parts. I feel like an idiot for not noticing that until it was too late. The first picture is the card I originally got back from RMA, but it has the same heatsink design as the new ones even though it has the inductors that fit with waterblocks.

New HS design:
jeg8pYrw7n0NN.JPG

Old HS design:
jembG1RQe.JPG

It's sad because the new parts are beefier and, for the purposes of the 590, better. If the WB fit I'd count it as a win in every way.
Edited by MKHunt - 11/14/11 at 7:43pm
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post #3007 of 5154
Hmm, that is interesting. This is very disappointing from a consumer standpoint, especially if you are keen on putting things under water. Does this mean that all existing WB on the market will not fit the new designs?

Atleast you have a working unit... albeit aircooled =\
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post #3008 of 5154
Quote:
Originally Posted by Recipe7 View Post

Hmm, that is interesting. This is very disappointing from a consumer standpoint, especially if you are keen on putting things under water. Does this mean that all existing WB on the market will not fit the new designs?
Atleast you have a working unit... albeit aircooled =\

Normally this is the mindset I'd take. But I dropped big bucks on this rig and the GPU completes my loop. It goes from the top back of the case to the GPU to the bottom. I will not resort to air cooling as that would basically be burning money. Plus I share a room with the computer and fold on the GPU at night. That much noise is unacceptable.
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post #3009 of 5154
i'd changed thermal pads to something liquid (MX-2 for example). but if you can RMA then its ok. such a shame that its useless in our country -_-
post #3010 of 5154
One more thing.

Should I be concerned about this?

jVxIHLfe5XeBS.JPG

and a zoom-out:

jbltTrl0Ef2TrT.JPG

Is that a VRM? A mismatched VRM? It says 330 while the others say 470 and it has all sorts of different markings.
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