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Windows 7 Connectivity Issues

post #1 of 6
Thread Starter 
Hello, Recently my laptop hasn't been able to connect to one of my wireless routers in my house, and it used to be able to.

I have two wireless routers, one being a talk talk router, and the other being a Belkin router.

My laptop connects fine to the talk talk router, but doesn't connect to the Belkin router, it doesn't pick it up either.

On the odd occasion it does pick it up, but when i try to connect to it, it either disappears, or says Unable to connect.
When we go to troubleshoot it, it says the wireless adapter isnt working, but it must do seeing as it can connect to any other network.

I have tried using a external wireless adapter and that doesn't work either.
I dont think its the router either because everyone else in the house can connect to it.

I have tried running a virus scan and it picked up nothing, i have tried reformatting it with the build in recovery system, but this did not work either.

I might try installing a brand new clean version of windows 7 just to see if that fixes it.

has anyone got any ideas before i go ahead with the reformat?
Thanks for replying in advance
post #2 of 6
Wait, you are using each router by itself, right? 2 routers cannot work simultaneously. It could be a Windows problem, though the problem could be something else.

Can you connect with another wireless device on the particular modem?
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AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
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Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
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Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
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Current System
(18 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-8350 @ 4GHz Gigabyte 990XA-UD3 AMD Radeon R9 380X Kingston 
Hard DriveHard DriveOptical DriveCooling
Samsung 840 Pro EVO Seagate 500GB LG DVD Burner 3x Coolermaster 80mm + 2 Thermaltake 200mm 
OSMonitorMonitorKeyboard
Windows 10 x64 LG TV LG Flatron W2361V Logitech K200 
PowerCaseMouseMouse Pad
Enermax Galaxy 850W Thermaltake Element S Logitech G502 Proteus Spectrum RGB Steelseries QcK 
AudioAudio
Realtec HDA Lexicon Omega 
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Reply
post #3 of 6
Thread Starter 
one router is off whilst the other is being used and yes, every other device I have in the house can connect wirelessly to the router.
post #4 of 6
Are they on different channels? How close is the access point your having issues connecting to from your machine?
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
Cisco Cisco Cisco Cisco 
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post #5 of 6
Thread Starter 
The wireless channels are different, however the Extention channel was the same, so ive tried changing them, and anywhere in the house, no matter where i am it doesnt seem to detect its there
post #6 of 6
Thread Starter 
Thanks Scottsee, changing the channels fixed it for me
+rep to you and to AngeloG for helping
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