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4GB Installed - Showing only 2GB

post #1 of 14
Thread Starter 
Was recently looking around my computer specs when I came around to this to seeing that it said that I only have 2.00GB of Ram installed.

Now this is wrong as I have the:

G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL7D-4GBRM

Installed.

What's going on?
I already went into config and saw that the Maximum Memory is un-checked.
I am currently running Windows 7 64bit.

Any help? frown.gif

Here is my full computer spec:

CPU: Intel Core i5 760
Motherboard: ASUS P7P55D-E Pro LGA 1156
RAM: G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL7D-4GBRM
GPU: EVGA GeForce GTX 470
Hard Drive: SAMSUNG Spinpoint F3 1TB

RAM.jpg
RAM002.jpg
Edited by Hi iTs SlayeR - 3/27/11 at 3:03pm
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
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Reply
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
  hide details  
Reply
post #2 of 14
maybe a bad ram socket or a bad stick? if you have the ability, try swapping the ram out and seeing if it makes a difference.
Gamer
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Core i5 2500k ASUS P8Z68-V LX Galaxy 780 HOF Hyper-X@1600 
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Crucial MX300 Crucial M4 Thermaltake Frio Windows 10 Pro 
PowerCase
EVGA SuperNova GQ 650W Haf 922 
CPUMotherboardRAMHard Drive
AMD A4-5300 FM2-A75MA-E35 2 x 2 gb HyperX WD Velociraptor 
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none 650 w Rosewill 4U none 
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none 
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Gamer
(10 items)
 
Home Server
(13 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 2500k ASUS P8Z68-V LX Galaxy 780 HOF Hyper-X@1600 
Hard DriveHard DriveCoolingOS
Crucial MX300 Crucial M4 Thermaltake Frio Windows 10 Pro 
PowerCase
EVGA SuperNova GQ 650W Haf 922 
CPUMotherboardRAMHard Drive
AMD A4-5300 FM2-A75MA-E35 2 x 2 gb HyperX WD Velociraptor 
Hard DriveCoolingOSMonitor
WD Red Stock Windows Server 2012 R2 none 
KeyboardPowerCaseMouse
none 650 w Rosewill 4U none 
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none 
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post #3 of 14
Check in BIOS not in Windows. If its 2 GB in BIOS you have a bad stick or a bad slot and you need to try different slots to determine which.
Big Daddy
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Big Daddy
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Intel i7-4970k ASUS Z97-A 2 x EVGA GTX 980Ti Classified 32GB DDR3 1866MHz Corsair Dominators 
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2 x Samsung 1TB EVO SSD Corsair H80i Windows 10 x64 ASUS ROG Swift M 
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post #4 of 14
Reseat.
Verify your memory capacity in BIOS.
Waiting on X399
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CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
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Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
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Plantronics Gamecom 788 
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post #5 of 14
Thread Starter 
Sorry for the noob question but how do I go into BIOS to check?
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
  hide details  
Reply
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
  hide details  
Reply
post #6 of 14
Generally DEL, F1, F2, or F11/F12 at boot.
It will tell you at the bottom 'Press DEL to enter SETUP'..
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
post #7 of 14
Edit, nvm just saw first original post.

One of your sticks of RAM might be DOA.
     
CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
Hard DriveOSMonitorKeyboard
APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
PowerCaseMouseAudio
85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
OSMonitorKeyboardPower
macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
CaseMouse
Precision Aluminum Unibody Multi-Touch Trackpad 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
Hard DriveOSMonitorKeyboard
APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
PowerCaseMouseAudio
85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
OSMonitorKeyboardPower
macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
CaseMouse
Precision Aluminum Unibody Multi-Touch Trackpad 
  hide details  
Reply
post #8 of 14
Quote:
Originally Posted by Hi iTs SlayeR;12892789 
What's going on?
I already went into config and saw that the Maximum Memory is un-checked.
I am currently running Windows 7 64bit.
Quote:
Originally Posted by EpicPie;12892945 
Go to your start menu, type msconfig, open it, click the boot tab, then click advanced options, uncheck Maximum Memory, hit ok, apply, restart. You should then have 4Gb's of RAM.
Try actually reading the post..
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
  hide details  
Reply
post #9 of 14
Thread Starter 
Quote:
Originally Posted by beers;12892934 
Generally DEL, F1, F2, or F11/F12 at boot.
It will tell you at the bottom 'Press DEL to enter SETUP'..
Will try that. Thanks!
Quote:
Originally Posted by EpicPie;12892945 
I had a similar problem not to long ago.

Go to your start menu, type msconfig, open it, click the boot tab, then click advanced options, uncheck Maximum Memory, hit ok, apply, restart. You should then have 4Gb's of RAM.

If that's non-applicable to you, one of your sticks might be DOA.
I was hoping my problem would be that but as i stated on my first post. It is already unchecked. frown.gif Thanks for the input however!
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
  hide details  
Reply
Alpha 2 (2014)
(12 items)
 
Alpha (2010)
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 760 ASUS P7P55D-E Pro LGA 1156 EVGA GeForce GTX 470 G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 
Hard DriveOSMonitorPower
SAMSUNG Spinpoint F3 1TB Windows 7 Home Premium 64-bit ASUS 23'' 1080p HD HDMI Monitor CORSAIR CMPSU-650TX 650W 
Case
COOLER MASTER 690II Advanced 
  hide details  
Reply
post #10 of 14
Guise, I edited my post a second after. Stop qq'ing.

@ OP, did you try booting with only 1 stick? Try doing that with both sticks and if you can't boot with one of them, it's most likely that stick of RAM might be dead.
Edited by EpicPie - 3/27/11 at 3:16pm
     
CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
Hard DriveOSMonitorKeyboard
APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
PowerCaseMouseAudio
85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
OSMonitorKeyboardPower
macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
CaseMouse
Precision Aluminum Unibody Multi-Touch Trackpad 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Intel Core i7-4870HQ @ 2.5 GHz (Turbo @ 3.7 GHz) Apple Logic Board Nvidia GeForce GT 750M 2GB 16 GB 1600 MHz DDR3 
Hard DriveOSMonitorKeyboard
APPLE SSD SM0512F 500GB macOS Sierra 15" Retina Display (2880 x 1800) Full-size backlit keyboard with 78 (U.S.) keys 
PowerCaseMouseAudio
85W Magsafe 2 Precision Aluminum Unibody Multi-Touch Trackpad Focusrite Scarlett 2i4 2nd Gen 
CPUGraphicsRAMHard Drive
Intel Core i5-3317U @ 1.7GHz (Turbo @ 2.6 GHz) Intel HD Graphics 4000 4 GB 1600 MHz DDR3L SDRAM APPLE SSD TS128E 
OSMonitorKeyboardPower
macOS Sierra 11.6" LCD/LED Backlit IPS Display (1366 x 768) Full-size backlit keyboard with 78 (U.S.) keys 85W Magsafe 2 
CaseMouse
Precision Aluminum Unibody Multi-Touch Trackpad 
  hide details  
Reply
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