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[Ars] Oops: major Canadian ISP admits throttling World of Warcraft - Page 6

post #51 of 64
Quote:
Originally Posted by Dyslexyc View Post
Bell is not a better option, they throttle their connections as well. I'm on Teksavvy Cable, which is considered the best connection in the country right now. 15mbps up, 1mbps down, no cap, no throttling. For those stuck with incumbents (aka bell or rogers) just pay for a vpn service. it encrypts your traffic and they can't throttle you. $10 bucks is a small price to pay for that.
Bell throttles much worse than Rogers. They said it was an accident, give it a rest.


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post #52 of 64
Quote:
Originally Posted by Plex View Post
I know that Comcast does in the States.
Comcast does not throttle. I keep my torrent client open 24/7 with hundreds of seeds, and have 2 HTPCs constantly streaming 1080P content. In the 3+ years I've had Comcast I have never gotten less than the max. advertised speed. Not once.
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post #53 of 64
"Accidentally..." They are throttling SOMETHING on PURPOSE to have this throttled even if accidentally.
 
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post #54 of 64
Yeah, I use Shaw in Canada, and it almost seems as if they throttle any website I go to a lot at points....but they don't tend to throttle my other activities which for a variety of reasons won't be discussed (love being Canadian btw)....HOWEVER, every time this happens, I call them, complain, and get a 50$ credit on my bill...haven't paid in like 2 years because of their idiocy.

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post #55 of 64
Quote:
Originally Posted by allenottawa View Post
I'm so happy to be on a 3rd party cable reseller right now.

I actually thought it would be Bell that would pull something like this first.
Who are you with? Rogers doesn't accidentally throttle anything, it's done on purpose!

I despise Rogers, yet, they are better than Bell, so I'm stuck with them.
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post #56 of 64
World of Warcraft uses a steady 7 KB/s while sitting in a populated city and I have under 1 KB/s while alone in the middle of a zone right now.

As it's been stated, they do use torrents to distribute the patches, but the throttling (speaking from experience) goes beyond that where on many occasions I have been unable to play with 2000+ ping meanwhile nothing else is affected.
    
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post #57 of 64
no wonder, I've been lagging since new years, spiking as high as 10-20k ping around peak hours around 6-8 pm est.
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post #58 of 64
Quote:
Originally Posted by Yumyums View Post
I'm tired of slow internet and having to pay a huge premium for fast speeds, wish Isp's weren't so greedy
Quote:
Originally Posted by mr. biggums View Post
pretty much
Quote:
Originally Posted by Chilly View Post
Quote:
Originally Posted by Lefty67 View Post
I am certain my ISP throttles youtube
Quote:
Originally Posted by linkinparkfan007 View Post
That sucks. Also being Canadian i'm pretty sure Bell throttles Youtube also.
Quote:
Originally Posted by allenottawa View Post
I'm so happy to be on a 3rd party cable reseller right now.

I actually thought it would be Bell that would pull something like this first.
Quote:
Originally Posted by FlAwLeSS_666 View Post
Rogers throttles everything, I know, I use them....but only because it gets included in my rent.

Woohoo for renting a room in a house where I have no say in anything when it comes to bills and what not...
Quote:
Originally Posted by noahhova View Post
Rogers....I shake my head....the price I have to pay for 120GB a month is outrageous. They throttle legit sites but I can download torrents at over 1MB per second.
Quote:
Originally Posted by Sylon View Post
Rogers/Bell should be ashamed of themselves for the way they run their business in Canada. We are so far behind technologically it's not even funny. They throttle us, limit our data. All because "our costs rises, and it's only fair to pass it onto the end consumers."

What about txt/picture messaging! It costs you a cent so why are we paying at least $15 a month for it?

Rogers/Bell, you are a disgrace to your own industry. You give Canada a bad name. Thanks a lot and burn in hell.


I just wish I could get a couple of high ranking rogers/bell execs and just get them in a room to teach them a lesson. Our networks are a joke compared to the rest of the world. Yet another way to poke fun of us canadians...THANKS ALOT!!!!!
Sorry for plentiquote; make sure all of you have signed the http://www.openmedia.ca/ petition then!

This is b$. I'm just glad I don't play such a widely known MMO and don't get throttled. Still trying to move to an indie ISP.

Harness.
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post #59 of 64
I'm @RogersMelanie and I'm with Rogers.

I wanted to provide some details about this.

Firstly, our network management policy makes clear that we only manage upstream P2P traffic on our network: "High-volume, low time-sensitive traffic (such as P2P file sharing) is limited to ensure all customers have a high level of service for time-sensitive tasks like sending email, requesting web pages, video and voice applications. You can find the policy here:http://www.rogers.com/web/content/network_management

What we know today about World of Warcraft is that there is a problem with our traffic management equipment that is inadvertently slowing the game for some customers. While we have fixed some issues with a software modification, new problems have emerged that we expect will be addressed with a second software update in June.

We believe the problem occurs when P2P is running while simultaneously playing the game. If you are experiencing problems we suggest you turn off the peer to peer setting within the WoW game and ensure no other P2P file sharing applications are running while playing WoW. WoW does use P2P for software updates, but with this setting changed you should continue to automatically receive software updates through other methods.

We want to stress this is only a temporary solution. We continue to work closely with the game manufacturer and our equipment supplier to help resolve this issue as soon as possible. We thank you for your patience while we have been investigating issues related to World of Warcraft.
post #60 of 64
Quote:
Originally Posted by RogersMelanie View Post
I'm @RogersMelanie and I'm with Rogers.

I wanted to provide some details about this.

Firstly, our network management policy makes clear that we only manage upstream P2P traffic on our network: "High-volume, low time-sensitive traffic (such as P2P file sharing) is limited to ensure all customers have a high level of service for time-sensitive tasks like sending email, requesting web pages, video and voice applications. You can find the policy here:http://www.rogers.com/web/content/network_management

What we know today about World of Warcraft is that there is a problem with our traffic management equipment that is inadvertently slowing the game for some customers. While we have fixed some issues with a software modification, new problems have emerged that we expect will be addressed with a second software update in June.

We believe the problem occurs when P2P is running while simultaneously playing the game. If you are experiencing problems we suggest you turn off the peer to peer setting within the WoW game and ensure no other P2P file sharing applications are running while playing WoW. WoW does use P2P for software updates, but with this setting changed you should continue to automatically receive software updates through other methods.

We want to stress this is only a temporary solution. We continue to work closely with the game manufacturer and our equipment supplier to help resolve this issue as soon as possible. We thank you for your patience while we have been investigating issues related to World of Warcraft.
Thanks for taking the time to stop by, Melanie.
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