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AWD-IT are refusing my RMA :( - Page 3

post #21 of 27
YOU screwed up.Anytime you have to return a product,you better make sure you can return it in the original condition.By doing a crappy paint job,then sending back like that,you just ate that card.Unless you can remove all the paint,your only recourse is to get it back,buy the same exact card from another retailer-swap the new heatsink to the faulty card and then RMA it to EVGA.When you get it back-sell it.That's the best thing you can do.
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post #22 of 27
Modding card = voided card.
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post #23 of 27
Weird.
I RMA`d my ram through the online shop I got it from and they sent it to corsair free of charge
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post #24 of 27
Quote:
Originally Posted by nukefission View Post
Weird.
I RMA`d my ram through the online shop I got it from and they sent it to corsair free of charge
Maybe you didn't spray paint it purple?
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post #25 of 27
Sorry dude, you're in the wrong on this one.

AWD-IT obviously has different warranty terms than eVGA. Just because eVGA offers certain warranty terms to it's direct customers does not mean that they must honor the same terms if the product was purchased through different channels (like a retailer).

This Chris fellow does seem to be a bit of an ass (acts like he knows how all graphics cards behave and when they will, or will not, fail) but the information he is giving you is correct.

Should have RMA'd directly with eVGA!!!
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post #26 of 27
Even if he RMA'ed it directly to EVGA, they'd still refuse it. The paint job is the reason why, you changed the factory condition therefore automatically voided the warranty.
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post #27 of 27
Quote:
Originally Posted by Uantyv View Post
Maybe you didn't spray paint it purple?
Whoops mybad
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