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[SOLVED]: WoW Causing my computer to crash!

post #1 of 8
Thread Starter 
As the title says, I can be in the middle of a World of Warcraft dungeon and suddenly my screen goes haywire with lines across it and the sound freezes. The only way to get out of the freeze is if I hardboot the computer.

I have tested the memory with no problems on it, I have tried taking the CPU out reapplying the thermo paste and reseating my heatsink, I have ran check disk and defragmenter.

I have tried disabling crossfire in hopes that the video is causing it.

All has been futile as it still happens, funny though it is only while in ONE dungeon that it occurs and only while playing WoW. Otherwise the computer runs fine.

Any ideas?
Edited by ajmidd12 - 3/31/11 at 9:14am
post #2 of 8
Could be an issue with a certain file in WoW, I know FFXI had a few audio files that would crash clients/computers with certain setups.

If WoW has a file check you may wish to run that.
post #3 of 8
Thread Starter 
Quote:
Originally Posted by DarkPhoenix;12910299 
Could be an issue with a certain file in WoW, I know FFXI had a few audio files that would crash clients/computers with certain setups.

If WoW has a file check you may wish to run that.
Good Idea, didn't think of that! I'll give it a shot
post #4 of 8
sounds more like gpu overheating or ati driver bugs
post #5 of 8
Thread Starter 
Quote:
Originally Posted by ffejrxx;12910406 
sounds more like gpu overheating or ati driver bugs
I have the up to date drivers running my GPU, which ones are 'stable' for HD 5770's atm? Maybe I should try rolling it back.

Don't think it is overheating as I have increased the GPU fan speeds and have all the Antec 900 fans running at full speed = plenty of cool air flow.

Ambiant temp is 20C in here atm GPU's are running at 40C under load (while gaming)
post #6 of 8
Thread Starter 
So I'm at a loss, I upped the speeds of the GPU fans to 75% (overkill for gaming) continuously, and had my computer folding all night (both GPUs & 100% of the Cores) so far there has not been any problems and the temps have been very reasonable (35C while folding on CPU, and GPU @ 45C) nothing out of the ordinary.

I still don't understand what caused the freeze but if it happens again while playing WoW tonight I may throw my computer out the window. Or reinstall WoW. We'll see.
post #7 of 8
If it happens again, try disabling the sound drivers before running into that dungeon. I don't know how imperative sound is in WoW, but it could be similar to the sound glitch that plagued Black Ops for the first month.
post #8 of 8
Thread Starter 
Ok so bumping this thread to let everyone know that I fixed it, I did some searching on the net and came up with this recommendation:
Quote:
Try this, it fixed the freezing upon entering random dungeons.

For Windows XP: Go to C:\Documents and Setting\All Users\Application Data\
Delete the Blizzard Entertainment folder.
Delete the Cache folder in the World of Warcraft directory.

For Windows Vista/Windows 7: Go to C:\Program Data
Delete the Blizzard Entertainment folder.
Delete the Cache folder in the World of Warcraft directory.

This worked for 3 different computers that I was having trouble with.

This requires you to be able to view hidden folders. Just google how to view hidden folders for your operating system.

Along with the above, I updated my Catalyst Control Centre to version 11.3, and made sure my BIOS was up to date. I also deleted my W.T.F. file in the WoW folder under C:\ (if you want you can just rename it to W.T.F.-backup to keep it), the fixes worked like a charm, so far no problems. biggrin.gif

Apparently Blizzard is aware of this issue and was supposed to have hotfixed it in 4.01a, but evidently they haven't done it properly. It had nothing to do with my computer rather a problem with their game.

Anyways putting this out there for anyone else who may be having the same issues.
Edited by ajmidd12 - 3/31/11 at 9:15am
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