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So what has everyone done about the recall exchanges?

post #1 of 8
Thread Starter 
I'm still using my old board. Gigabyte wants a $190 deposit up front before they'll do an advance RMA on mine. I don't want any downtime and I don't have $190 sitting around, even if it will get refunded to me "within 30 days". The retailer I bought from still doesn't have any of the new boards and I don't expect them to honor the recall even if they did (Buy.com's eBay store :/ ). Anyone else in the same boat as I am?
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post #2 of 8
^^
THIS is why you buy from newegg, not from buy.com. Although to be fair, there's no way you could have known something like this would happen.

I've had my replacement for almost three weeks now, and they didn't even put a hold on my debit card. They just verified that the card was valid and I was good to go.

And as far as GB wanting a deposit,
That's normal. Gigabyte isn't a reseller. They don't sell to the public, as far as I know, they don't have an online store.
I did walk into their offices once to RMA a video card, years ago (actually rode my bike there...)
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SB Rig
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WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
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post #3 of 8
Already on my new board.

Asus did pretty much the same thing... and I didn't have any issues.

in fact they did not put a hold on my card either, and I have to send the board back this week...
probably Wednesday!
    
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post #4 of 8
Thread Starter 
Quote:
Originally Posted by Falkentyne View Post
^^
THIS is why you buy from newegg, not from buy.com. Although to be fair, there's no way you could have known something like this would happen.
I would've if I hadn't have had $50 in eBay bucks or whatever they're called.

What kind of board do you have, they didn't charge you at all?
Revolution
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Revolution
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1xOWC 120GB SSD + 1xWD 1TB + 1x WD 640GB Windows 7 64bit HannsG HD281D Filco Linear Force 
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post #5 of 8
I have a UD5 (B3).
Nope, they didn't even hold funds or charge the card. They just asked for the card number, and said it would be charged if they didn't receive the replacement in two weeks (with an extra week for shipping back, so I would have two weeks to send the item back + 1 week). Called them on the phone to check.

Same thing happened when I RMA'd a 6970. Card number given, no charge on card. Don't remember if there was a temporary $1 charge or not (which usually appears when they check the card).
SB Rig
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CPUMotherboardGraphicsRAM
i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
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Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
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SB Rig
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i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
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Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
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post #6 of 8
I signed up for the May 15 exchange + 25 dollar gift card at Microcenter. I wait until May 15 then they exchange my board for store credit and a 25 dollar card so I can get another PRO or upgrade if I want.
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My System
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by Falkentyne View Post
I have a UD5 (B3).
Nope, they didn't even hold funds or charge the card. They just asked for the card number, and said it would be charged if they didn't receive the replacement in two weeks (with an extra week for shipping back, so I would have two weeks to send the item back + 1 week). Called them on the phone to check.

Same thing happened when I RMA'd a 6970. Card number given, no charge on card. Don't remember if there was a temporary $1 charge or not (which usually appears when they check the card).
Did you do it direct with GB?
Revolution
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CPUMotherboardGraphicsRAM
Core i7 2600K @ 4.5ghz ASRock P67 Extreme4 Galaxy GeForce GTX 680 8GB G.Skill DDR3-1600 
Hard DriveOSMonitorKeyboard
1xOWC 120GB SSD + 1xWD 1TB + 1x WD 640GB Windows 7 64bit HannsG HD281D Filco Linear Force 
PowerCaseMouseAudio
Seasonic X-850 Corsair 600T Logitech G9 FiiO E9 + HiFiMan HE-300 
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Revolution
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CPUMotherboardGraphicsRAM
Core i7 2600K @ 4.5ghz ASRock P67 Extreme4 Galaxy GeForce GTX 680 8GB G.Skill DDR3-1600 
Hard DriveOSMonitorKeyboard
1xOWC 120GB SSD + 1xWD 1TB + 1x WD 640GB Windows 7 64bit HannsG HD281D Filco Linear Force 
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Seasonic X-850 Corsair 600T Logitech G9 FiiO E9 + HiFiMan HE-300 
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post #8 of 8
No, that was newegg, sorry.
SB Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
KeyboardPowerCaseMouse
Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
Mouse Pad
Puretrak Talent 
  hide details  
Reply
SB Rig
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-2600k Gigabyte P67A-UD5 B3 R9 290X 16GB 
Hard DriveOptical DriveOSMonitor
WD 2 TB, WD 1 TB, 250gb Liteon ihbs212 blu-ray burner/reader XP+W7 Benq XL2720Z 
KeyboardPowerCaseMouse
Ducky Shine 69/Year of the Goat/Shine 5 Seasonic Platinum X1000 Corsair 760T Logitech G502 with r0ach approved ™ sensor 
Mouse Pad
Puretrak Talent 
  hide details  
Reply
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