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My Acer Aspire 5734z Hard disk password lock

post #1 of 2
Thread Starter 
Hi , My son put a hard drive password lock on my wife's laptop he says he cant remember what it is, hes 6 years old and likes to tinker with stuff. This is why i have passwords on all the computers. However he was able to hit f2 to gain access to the Bios and managed to add a password to the HD. my Question is how can i remove the password or clear it. Ive read that the HD firmware wont allow me to reformat it or anything. please help.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 920@4.0GHz Asus P6X58D-Premium ATI Radeon HD5870 12GB Crutial 1600MHz 
Hard DriveOptical DriveCoolingOS
3 Seagate barracuda 1T LG BR Burner Koolance Windows 8 Pro x64 with Media Center  
MonitorKeyboardPowerCase
RCA 27inch Logitech G15 Ultra X4 1050 watt Corsair Obsidian 800d 
Mouse
Logitech G15 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 920@4.0GHz Asus P6X58D-Premium ATI Radeon HD5870 12GB Crutial 1600MHz 
Hard DriveOptical DriveCoolingOS
3 Seagate barracuda 1T LG BR Burner Koolance Windows 8 Pro x64 with Media Center  
MonitorKeyboardPowerCase
RCA 27inch Logitech G15 Ultra X4 1050 watt Corsair Obsidian 800d 
Mouse
Logitech G15 
  hide details  
Reply
post #2 of 2
Thread Starter 
update: it seems that a hard drive password lock is non removable. when a hard drive password lock is applied it sets a password on a special chip not the bios chip. also puts a password via firmware on the hard drive making the hard drive useless in any system. after talking to acer customer support (had to pay $49.00 to talk to a service rep) It seems i have to send my laptop to a acer repair service in Texas to get this fixed. This sux big time. PS i only had 26 days of warranty left lol.
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 920@4.0GHz Asus P6X58D-Premium ATI Radeon HD5870 12GB Crutial 1600MHz 
Hard DriveOptical DriveCoolingOS
3 Seagate barracuda 1T LG BR Burner Koolance Windows 8 Pro x64 with Media Center  
MonitorKeyboardPowerCase
RCA 27inch Logitech G15 Ultra X4 1050 watt Corsair Obsidian 800d 
Mouse
Logitech G15 
  hide details  
Reply
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 920@4.0GHz Asus P6X58D-Premium ATI Radeon HD5870 12GB Crutial 1600MHz 
Hard DriveOptical DriveCoolingOS
3 Seagate barracuda 1T LG BR Burner Koolance Windows 8 Pro x64 with Media Center  
MonitorKeyboardPowerCase
RCA 27inch Logitech G15 Ultra X4 1050 watt Corsair Obsidian 800d 
Mouse
Logitech G15 
  hide details  
Reply
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