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SAMSUNG KEYLOGGER UPDATE: looks like BS - Page 3

post #21 of 100
So quit complaining and return it?

Or like hundreds of others have said, you can legally download a fully clean ISO of Home Edition, burn it to a DVD, install Windows and activate it with the product key that came with your laptop.
post #22 of 100
Quote:
Originally Posted by Xyxyll View Post
Did you even read the article? One guy from an IT security firm found a keylogger on TWO computers, and Samsung confirmed it.
Sorry, didn't make it 3 pages over where some support tech admits to it. 2 laptops from the same store still don't represent a statistically significant sample.
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post #23 of 100
If you want to return it based on principal then do it.

Else remove it. I don't see how upgrading your OS voids the warranty. Isn't there a restore partition or restore disks to return your laptop to original condition?
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post #24 of 100
Thread Starter 
Well, should I even open this damn thing? Or just call newegg to return?

Will they take a return if I open it, scan it, and confirm rootkit?
    
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post #25 of 100
Quote:
Originally Posted by q6600nut View Post
Well, should I even open this damn thing? Or just call newegg to return?

Will they take a return if I open it, scan it, and confirm rootkit?
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post #26 of 100


1. Return it.

2. Reinstall windows with a legal clean ISO and use the product key that came with the laptop.

Problem solved.
post #27 of 100
1) who doesn't do a clean OS install on every new computer anyway?

2) you can download the ISO for the vanilla version of windows your laptop comes with and use your key to install it. You do not have to pay anything extra.

3) reinstalling the OS does NOT void your warranty. Nor does upgrading to a higher version of windows.

4) I have a hard time believing a large company like Samsung would intentionally include any sort of potentially malicious software in thief packages. Something else is up here. How about you check for yourself if the keylogger is on the computer you have.

I see no reason in all of this to return a perfectly good laptop that I am sure you were pretty excited about before you found that article.
post #28 of 100
Thread Starter 
Quote:
Originally Posted by E-Peen View Post


1. Return it.

2. Reinstall windows with a legal clean ISO and use the product key that came with the laptop.

Problem solved.

Well I've been waiting 2 weeks for my laptop, I NEED the damn thing

i don't have time to play lets RMA to newegg, get refund, pay restocking fee, then go reorder another laptop wait 2 weeks blah blah blah

This is a cluster
    
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post #29 of 100
Dude man don't get excited just simply wipe it an re install windows.You already paid for windows on that laptop forever no matter how many times you re install.You can get the iso for free you know,and just think all that factory bloat will be gone!
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My System
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post #30 of 100
Thread Starter 
Quote:
Originally Posted by djsi38t View Post
Dude man don't get excited just simply wipe it an re install windows.You already paid for windows on that laptop forever no matter how many times you re install.You can get the iso for free you know,and just think all that factory bloat will be gone!
alright, I'm listening


Where can I download Windows 64 bit home edition? Obviously I have a legit key..
    
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