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SAMSUNG KEYLOGGER UPDATE: looks like BS - Page 8

post #71 of 100
Quote:
Originally Posted by q6600nut View Post
Only one problem

nothing is detecting it

I've used malwearbytes/spybot/macafee/kasper/symantec/MS security essentials

nothing out of any of those
Did you try googling "how to detect and remove starlogger"? Check out the first result: http://download.cnet.com/8301-2007_4-20048963-12.html

Rather than downloading a scanning program and hoping it finds something, just go through the manual deletion process.
    
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post #72 of 100
I would copy the files, zip em up and send them to Malwarebytes or Hijack this as suggested so the file signatures can be added as a threat.

This is really surprising that its such a problem

also for future reference: don't take so long to post proof of information. You seriously come off as a freakin horrible troll.
 
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post #73 of 100
Thread Starter 
Quote:
Originally Posted by TitaniumClocker View Post
I would copy the files, zip em up and send them to Malwarebytes or Hijack this as suggested so the file signatures can be added as a threat.

This is really surprising that its such a problem

also for future reference: don't take so long to post proof of information. You seriously come off as a freakin horrible troll.
lol thanks
    
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post #74 of 100
If re install voids warranty. Get a new hard drive. Install your own os onto it. If it fails, replace with original hard drive and rma. Profit?
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post #75 of 100
Quote:
Originally Posted by Citra View Post
If re install voids warranty. Get a new hard drive. Install your own os onto it. If it fails, replace with original hard drive and rma. Profit?
Why should he have to spend more money on a different HDD when his current one works just fine?
 
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post #76 of 100
Quote:
Originally Posted by q6600nut View Post
and reinstalling your own OS also voids waranty
No it doesn't, Ive reinstalled heaps of machines, and then returned them under warranty, that's what the disc's are for....
post #77 of 100
Wow what a problem. Im glad I did nt buy a samsung or an os for that matter.
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post #78 of 100
holy batman... what balls Samsung has
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post #79 of 100
Quote:
Originally Posted by 78@pwnt4lif3 View Post
You bought a computer and there is a keylogger on it? NO way?!

Pics or no proof!
Razer distributed drivers that contained malware.. So this isnt any stretch of a story.

Just reinstall, if you have any problems later and they refuse your laptop bring up the article as the reason why you needed to use a regular version of windows and not their image.
Or you can just send it back, make them pay for shipping too.
post #80 of 100
Quote:
Originally Posted by Traches View Post
Are you unwilling/unable to run a decent AV scan or is this a principle thing?

If you're paranoid, reformat and install an OS that didn't come bundled with the computer.
Don't think your AV is necessarily going to find a pre-installed keylogger. Besides that, how OUTRAGEOUS is it that Samsung would do this. It is a huge invasion of privacy, I hope they burn over this.
Quote:
Originally Posted by Citra View Post
If re install voids warranty. Get a new hard drive. Install your own os onto it. If it fails, replace with original hard drive and rma. Profit?
How in God's green earth did you come up with that notion? They don't warranty software at all, just the hardware. If your laptop fails, even if it is running linux, they'll replace it under warranty. I work at a computer repair shop and have processed a lot of warranties, it doesn't work that way.
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