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[NetworkWorld] Samsung installs keylogger on its laptop computers

post #1 of 48
Thread Starter 
Quote:
While setting up a new Samsung computer laptop with model number R525 in early February 2011, I came across an issue that mirrored what Sony BMG did six years ago. After the initial set up of the laptop, I installed licensed commercial security software and then ran a full system scan before installing any other software. The scan found two instances of a commercial keylogger called StarLogger installed on the brand new laptop. Files associated with the keylogger were found in a c:\\windows\\SL directory.

According to a Starlogger description, StarLogger records every keystroke made on your computer on every window, even on password protected boxes.
Quote:
The supervisor who spoke with me was not sure how this software ended up in the new laptop thus put me on hold. He confirmed that yes, Samsung did knowingly put this software on the laptop to, as he put it, "monitor the performance of the machine and to find out how it is being used.
Source: Part 1, Part 2

Also reported/linked to by Lifehacker, Ars Technica.
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post #2 of 48
It's the age of information, and the theft of said information. I'd like to hear their excuse.
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post #3 of 48
1. Buy new laptop
2. Reformat said laptop
3. ?????
4. Enjoy zero crap-ware
    
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post #4 of 48
Quote:
Originally Posted by Higgins View Post
1. Buy new laptop
2. Reformat said laptop
3. ?????
4. Enjoy zero crap-ware
This, I always advise people to do this with a new pc/laptop

However, they shouldn't have to. Crap-ware is one thing, privacy invasion is another
post #5 of 48
Samsung makes laptops? Well, Maybe this is just for PR?
Edited by AMDPhenomX4 - 3/30/11 at 2:17pm
post #6 of 48
Thread Starter 
Exactly what I do every time, just to eliminate the visible bloatware they put on it.
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post #7 of 48
Quote:
Originally Posted by AMDPhenomX4 View Post
Samsung makes laptops? Well, May be this is just for PR?
Who would want publicity like this?
    
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post #8 of 48
that's dumb. lawsuit incoming
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post #9 of 48
Holy crapsticks. they are going to get shafted, lol.
post #10 of 48
Was it a test machine or something? If so that's ok. If not, whoa, privacy concerns.
    
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