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Whats XFX doing?

post #1 of 32
Thread Starter 
So I completed my RMA for my 4870X2 and they never game me any option on which replacement card I'd like. Instead this is what they said.

[JASONN 3/30/2011 11:19:40 PM] We have despatched your recent returns ref: XCR***** via www.fedex.com with tracking reference: 74156*********. If you have any queries regarding this action - please send a message to the support team. Thank You. XFX Support Team

Are they sending me back my dead card?
     
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post #2 of 32
No clue, cant really tell with just the info they provided. Only way to know for sure is to contact them and see what is their action taken on the RMA.
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post #3 of 32
Sounds like they sent you a replacement.
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post #4 of 32
Thread Starter 
Quote:
Originally Posted by Voltage_Drop View Post
No clue, cant really tell with just the info they provided. Only way to know for sure is to contact them and see what is their action taken on the RMA.
Thanks thats actually a good idea, I was just so mind boggled that I just came here to ask other people who have more experience with RMAs.


Quote:
Originally Posted by tsm106 View Post
Sounds like they sent you a replacement.
Should they always ask clients which card(s) their sending? OMG if they send me a 5770...I just dont know.
     
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post #5 of 32
Well, the 4870X2 is about on par with the 6970, in terms of DX 9/10. So hopefully they are sending you that, or another 4870X2.
post #6 of 32
Quote:
Originally Posted by answ3r View Post
Well, the 4870X2 is about on par with the 6970, in terms of DX 9/10. So hopefully they are sending you that, or another 4870X2.
I doubt they will give him a 6970. 6870 or a 6950 is possible.
post #7 of 32
Thread Starter 
But if I send an RMA they have to replace it right? If its within the warranty period, which XFX has a life time?
     
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post #8 of 32
Quote:
Originally Posted by DorkSterr View Post
But if I send an RMA they have to replace it right? If its within the warranty period, which XFX has a life time?
They have to send you a comparable card, unless they fixed it. Why was it sent in btw?
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post #9 of 32
If it's not an exact replacement, they probably sent you something slightly less powerful or on par with it.

I've had former experience with their RMA service.

I wish you luck! D:
    
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post #10 of 32
bet they send ya a http://www.newegg.com/Product/Produc...82E16814150500
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