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[RS] AT&T’s secret loophole: If you want out of an Internet contract, just curse - Page 6

post #51 of 61
The better title is AT&T implementing 150gb DSL 250gbUverse bandwidth caps.

Unfair business practices to force you to not use anything other than their UVerse TV.
You're not allowed to get your news or watch movies from any other business apparently.
post #52 of 61
Quote:
Originally Posted by mcnaryxc View Post
I explained that I think it's wrong that they charge so much. I agree with you there. I wish they would charge less. What I don't agree with is you saying that it's "ridiculously easy" to go over 2GB in a week. Do you not use wifi with your phone?

I mean, you even mentioned tethering. I don't think the AT&T 3G/4G phone data plans were designed for that. AT&T has made that clear by getting rid of unlimited data plans for phones and offering other plans for computers. I know it sucks that AT&T did that, but if you don't like it, then choose another carrier. It's not like all the carriers are doing it and you have no choice.
I would use wifi but I don't have a wireless router, my computer is the only one hooked up to my cable modem.on that note I realize not all carriers are doing it, that's why everyone is making such a big deal about it. I will say though had misinterpreted what you were saying so sorry if I came off as hostile. I guess thats what I get for quickly reading replies on my phone.

Yes it is ridiculously easy to break 2GB in a month, I only mentioned tethering because it is one of many ways to break 2GB, it is plenty easy to break it just streaming decent quality videos and music. Obviously if you use wifi this isn't a big deal but there are plenty of people stuck using 3g or 4g at all times on their phones and in those cases just moderate daily browsing can be enough to get overages going by at&ts data plans.
Edited by scyy - 4/1/11 at 12:49am
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post #53 of 61
I actually work for customer support for T-Mobile and believe me I have seen SOOOOOOO many people that have regular smart phones without tethering use easily 5GB in about 14-20 days. Obviously I see these cause even though we have unlimited internet still people are wondering why they got a message saying their speed has been reduced. I promptly explain that it is nothing to worry about they can still use the web "as much as they want and DON'T have to worry about ANY OVERAGES". They are perfectly content with this and wander on to keep using their internet. I have seen upwards of a few people that have used around 9GB of data on a phone that does not have tethering on it. So it is definitely possible and that's why people don't want ATT to buy T-Mobile, customer service gonna go downhill and then they are gonna implement all their caps and screw people over for more money.
post #54 of 61
Quote:
Originally Posted by Xero. View Post
No offence intended, but cry me a river. For $58 I get 500mb data and thats the BEST plan I can get for that price. 2gb in a week? I go through 300-400mb/mo.
Well that sucks and all but we are clearly talking about plans in the usa which by us standards 2GB is pitiful. You should be complaining more than any of us. Glad I get 300 minutes and unlimited data and texts for 25 dollars.

Quote:
Originally Posted by †Blade† View Post
I actually work for customer support for T-Mobile and believe me I have seen SOOOOOOO many people that have regular smart phones without tethering use easily 5GB in about 14-20 days. Obviously I see these cause even though we have unlimited internet still people are wondering why they got a message saying their speed has been reduced. I promptly explain that it is nothing to worry about they can still use the web "as much as they want and DON'T have to worry about ANY OVERAGES". They are perfectly content with this and wander on to keep using their internet. I have seen upwards of a few people that have used around 9GB of data on a phone that does not have tethering on it. So it is definitely possible and that's why people don't want ATT to buy T-Mobile, customer service gonna go downhill and then they are gonna implement all their caps and screw people over for more money.
yay someone who gets it.
Edited by scyy - 4/1/11 at 1:49am
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post #55 of 61
I think that everyone on ATT should just go online and stream some 1080p content 24/7. Really get their network to break a sweat. Every time I hear that people are using to much of a servie it makes no sense at all. Just trying to pad profits. Data caps are so stupid.
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post #56 of 61
I remember when Sprint was famous for cancelling contracts when people were calling in and complaining too much.
post #57 of 61
AT&T should be increasing its infrastructure, not implementing caps in the hopes of creating an artificial scarcity. I've had unlimited high speed bandwidth since 2001...and only now, ten years later, a cap is "needed?" You would think that, like any other technology, it improves with the times. If someone has good info on what's going on with the "pipes" these companies rely on, please advise - and by that I mean where they get their bandwidth from.
    
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post #58 of 61
Quote:
Originally Posted by Limes View Post
Web browsers can download files, and use significantly more bandwidth than a phone browser.
You misunderstand. They're saying if you use the internet coming FROM your PC, TO connect via a mobile, they're going to start charging you.

What the hell is that all about? Are they even within rights to do this? Internet is internet and I'm so god damn glad we don't have to put up with this here.

I was on the phone once to Orange and I mentioned that I had used my phone as a hotspot. The rep says "oh, are you allowed to do that?" and my answer was a firm "I don't see why not, I'm paying for 500mb mobile internet, I'll use it however I need to" to of which she said "yeah, I guess you're right" and carried on discussing my bill.

You guys in the States have no idea how BS all of these data caps and pricings are.
    
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post #59 of 61
Quote:
Originally Posted by scyy View Post
I take it you were grandfathered into that plan. Look at what a NEW plan costs and say that. Secondly 2GB is a joke and can be hit in a week with just moderate browsing and your it doesn't effect me so I don't care attitude is what allows them to get away with this BS.

Verizons prices are somewhat similar but they do not have ridiculous caps and overages on data like AT&T. And sprint is far cheaper when it comes to data. AT&T is the only wireless provider out their with such restrictive data policies.
Verizon has caps, but it's just not on every phone(just checked, and I'm not seeing any mention of caps..i know when the iphone first came out the unlimited data was refered to as a "limited time" offer). 2gb is a joke, but I'm curious what you're doing to get through that much in just a week, unless you're downloading 10 apps a day? I almost went through mine last month just from using Pandora while commuting. That pisses me off. I can't even use the damn thing for what it was intended without risking overages. I asked customer service what incentive AT&T can give me to keep me from switching to a carrier with an unlimited data plan, and she couldn't give me an answer. I had them switch me to a 200min senior plan in the interim, though, I'm still deciding what to do.

AT&T has great service where I need it, home, in VT, everywhere. Meanwhile, my father has Verizon, we have nearly identical phones, and in a lot of places I have service, he has none, or it's voice only. I'm just an idiot for swapping my old unlocked smartphone for the one I have now. AT&T has a $10/month unlimited data plan for dumb phones, and since they couldn't determine what my phone was, as it wasn't AT&T branded, they didn't adjust me from the $10 to $15 or $25. I'd use 5-6gb a month, through internet sharing(tethering) and streaming audio. Now I pay more for less service.

Quote:
Originally Posted by Axon14 View Post
AT&T should be increasing its infrastructure, not implementing caps in the hopes of creating an artificial scarcity. I've had unlimited high speed bandwidth since 2001...and only now, ten years later, a cap is "needed?" You would think that, like any other technology, it improves with the times. If someone has good info on what's going on with the "pipes" these companies rely on, please advise - and by that I mean where they get their bandwidth from.
They are increasing infrastructure, but they're also greedy assheads. They've established that people will pay a lot of money for a limited service, so until they start losing loads of customers, they wont change.
Edited by ryboto - 4/1/11 at 5:06am
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post #60 of 61
My network, Vodafone, tell me that I can use tethering as part of my inclusive 500MB allowance per month with my Legend, but they did warn me that I'd use more data.
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