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Seagate Momentus 5400.6 issue

post #1 of 18
Thread Starter 
Alright, I've had this issue for pretty long already, but it wasn't that bad till today.

I booted my laptop for the first time in weeks - and it literally took forever.

Thought the outdated 8.68 ATI drivers were to blame, and so I uninstalled them and tried to install the new 11.3 Mobility Radeon drivers.

That failed.

Not only did it not install properly, my laptop is now driver-less and running in 800x600 which honestly, looks God awful for a 1366x768 screen.

About the hard drive.

The time it takes to boot into Windows from the moment you hit the power button is about ten minutes.

Let me give you a breakdown.

The first five seconds is spent looking at a blank screen, the next five at the POST page.

Then it goes black for another five seconds, and then the Windows Starting screen comes out. This is Windows 7, by the way.

That screen takes roughly 20 seconds at the most to finish.

After that is a whole one minute of staring at a blank screen, or at times a screen that says Please Wait with the circle doing nothing at all.

Then the password page comes out, I type a password, and wait seven minutes or more with a blank screen in my face.
All this time, the cursor is movable, but the screen stays blank.

Whenever the laptop freezes up like this, the hard drive activity LED stays on, but I hear no skittering or clattering noises from the HDD that indicate any form of activity whatsoever.

Only when the laptop is about to un-freeze does the light start blinking sporadically and slight skittering and clattering sounds atypical of a hard drive hard at work can be heard.

Is anyone able to help me out here?

If not with the hard drive, then at least the drivers.

Sorry if this is the wrong place, but I've spent an entire day trying to get to the root of the issue and so far nothing is out of the ordinary.

SMART reports show a Raw Read Error Rate similar to that of Hardware ECC Recovered. This is usually a very high number, and is not fixed. I am told that this is a bug, similar to that of my Hitachi 5K250 showing odd, humongous values such as 128480 under 'Mechanical Shock'.

The 5400.6 has no reallocated sectors whatsoever.

In fact, a comparison against other laptops with this same drive reveal nearly similar characteristics in SMART reports, but none of them freezes and locks up unlike mine.

As such, I'm inclined to believe that there is an underlying problem with my system, which in turn affects the hard drive and causes it to behave as such.

I'm clueless and willing to try about anything.

It will be a matter of time before the drive is replaced with a WD Scorpio Black, but it will be a long time before I can get the funds to do so.

Any help is appreciated.
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post #2 of 18
your drive's read-write heads, or the circuitry inside the drive on the armature (there is a small chip there most of the time) is failing. Healthy drives shouldnt have raw read errors.

Get Hard Disk Sentinel (there is a trial version, 30 days methinks) and post the Smart Status Screen. If you cant do that, save and post a text report (should be right over the Overview tab) so i can see it myself.
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post #3 of 18
Seagate drives report bogus raw data for several of the SMART attributes, including the ones you're looking at. Paste the entire SMART data (e.g. from GSmartControl) and let's have a look.
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post #4 of 18
First off, it obviously didn't "literally take forever to boot". If it did, it would actually never boot up at all.

Second, did you check in the bios to see if all of the ram is recognized? I've seen this cause similar problems.

Third, have you run an sfc /scannow from an elevated command prompt to rule out file system corruption?
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post #5 of 18
Thread Starter 
a) Waiting 10 minutes for a laptop to boot in a C++ programming test is not fun at all.
b) All 4GB of it is recognised. I even reseated my CPU in the effort of finding a solution
c) New W7 install. This has happened thrice despite me doing a fresh install for all three times.
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post #6 of 18
Thread Starter 
206760_1802402492213_1004347062_31938951_7126341_n.jpg
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post #7 of 18
Will it boot to a live CD or DVD a lot quicker than that? If so, then follow error10's suggestion to run GSmartControl and post the results.
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post #8 of 18
Ouch, that was hard on my eyes! Next time, use the tool recommended, instead of a different tool. Everest really isn't the best for this.

Anyway, issue #1 is your drive is running quite warm, even for a laptop drive. 49°C is about what I would expect if you were using the laptop outside in the sun in a tropical climate. (Maybe you are?) This will definitely shorten the drive's lifetime. Above 50°C a drive is considered overheating.

The rest of the values I'd want to look at there are always bogus on Seagate drives, which is one reason I recommended using GSmartControl; it shows more data than any other tool, which is often useful. Download and install it now, paste the full SMART data here, and then go run an extended self-test. Come back again with the results when the self-test finishes.
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post #9 of 18
Thread Starter 
Alright.
Yes, I live in a tropical country, really humid, and the weather is completely bogus here.

28-30 celsius weathers are perfectly normal here.

Let me go install Gsmart now.

I thought I'd take a quick shot with EVEREST since I use it to check most of my PC's stats.
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post #10 of 18
Thread Starter 
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 5400.6 series
Device Model: ST9500325AS
Serial Number: 6VE4XNRP
Firmware Version: 0002SDM1
User Capacity: 500,107,862,016 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Mon Apr 04 13:36:19 2011 MPST
SMART support is: Available - device has SMART capability.
Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status: (0x00)Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0)The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003)Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01)Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 142) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b)SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 117 099 006 Pre-fail Always - 161891006
3 Spin_Up_Time 0x0003 099 098 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 737
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 074 060 030 Pre-fail Always - 29192366
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 850
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 037 020 Old_age Always - 736
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 12885098602
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 051 042 045 Old_age Always In_the_past 49 (1 159 50 48)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 72
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 28
193 Load_Cycle_Count 0x0032 098 098 000 Old_age Always - 4129
194 Temperature_Celsius 0x0022 049 058 000 Old_age Always - 49 (0 22 0 0)
195 Hardware_ECC_Recovered 0x001a 053 031 000 Old_age Always - 161891006
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 816 -
# 2 Short offline Completed without error 00% 350 -
# 3 Extended offline Interrupted (host reset) 00% 300 -
# 4 Extended offline Aborted by host 40% 244 -
# 5 Extended offline Completed without error 00% 189 -
# 6 Extended offline Completed without error 00% 122 -
# 7 Short offline Completed without error 00% 119 -
# 8 Extended offline Aborted by host 90% 119 -
# 9 Extended offline Interrupted (host reset) 90% 119 -
#10 Short offline Completed without error 00% 83 -
#11 Extended offline Aborted by host 90% 83 -
#12 Extended offline Aborted by host 90% 83 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
T8
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T6
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T5
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CPUMotherboardGraphicsRAM
Intel Core™ i5 2400 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 6950 Shader Unlocked, @ 900/1400 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveHard Drive
2x KVR1333D3N9/2G Plextor M5S 128GB Western Digital Caviar GreenPower WD5000AACS Western Digital Caviar WD2500JS 
Optical DriveCoolingOSMonitor
LiteON iHAS324 DVD-RW DL Thermaltake Water 2.0 Pro w/ AVC DS12025B12U Windows 7 Home Premium x64 Dell Ultrasharp U2211H 
KeyboardPowerCaseMouse
Rapoo V500 (Kailh Yellow) FSP Aurum AU-400 400W 80PLUS Gold CoolerMaster Silencio 352 CoolerMaster Storm SPAWN 
Audio
Fenda F&D H200 2.0 USB Powered 
CPUMotherboardGraphicsRAM
Intel Core i3 2100 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 5770 1GD5 (Reference) 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveOptical Drive
2x KVR1333D3N9/2G Transcend SSD370 128GB WD Scorpio Blue WD7500BPVT Samsung SH-223C 
CoolingCoolingOSMonitor
Thermaltake Water 3.0 Performer-C AKASA Ball Bearing Windows 7 Home Premium x64 Dell Ultrasharp U2311H 
KeyboardPowerCaseMouse
Armaggeddon Strike Eagle MKI-3 (Kailh Red) Dell (Foxconn) F320EM-00 320W 80PLUS Gold CoolerMaster Elite 341 CM Storm SPAWN 
Audio
Dell USB Powered 2.0 
  hide details  
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T8
(17 items)
 
T6
(17 items)
 
T5
(17 items)
 
CPUMotherboardGraphicsRAM
Intel Core™ i5 2400 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 6950 Shader Unlocked, @ 900/1400 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveHard Drive
2x KVR1333D3N9/2G Plextor M5S 128GB Western Digital Caviar GreenPower WD5000AACS Western Digital Caviar WD2500JS 
Optical DriveCoolingOSMonitor
LiteON iHAS324 DVD-RW DL Thermaltake Water 2.0 Pro w/ AVC DS12025B12U Windows 7 Home Premium x64 Dell Ultrasharp U2211H 
KeyboardPowerCaseMouse
Rapoo V500 (Kailh Yellow) FSP Aurum AU-400 400W 80PLUS Gold CoolerMaster Silencio 352 CoolerMaster Storm SPAWN 
Audio
Fenda F&D H200 2.0 USB Powered 
CPUMotherboardGraphicsRAM
Intel Core i3 2100 @ 3.0 ASROCK Z68 Pro 3 M AMD Radeon HD 5770 1GD5 (Reference) 2x KVR1333D3N9/4G 
RAMHard DriveHard DriveOptical Drive
2x KVR1333D3N9/2G Transcend SSD370 128GB WD Scorpio Blue WD7500BPVT Samsung SH-223C 
CoolingCoolingOSMonitor
Thermaltake Water 3.0 Performer-C AKASA Ball Bearing Windows 7 Home Premium x64 Dell Ultrasharp U2311H 
KeyboardPowerCaseMouse
Armaggeddon Strike Eagle MKI-3 (Kailh Red) Dell (Foxconn) F320EM-00 320W 80PLUS Gold CoolerMaster Elite 341 CM Storm SPAWN 
Audio
Dell USB Powered 2.0 
  hide details  
Reply
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