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WD RMA Pre-emptive strike

post #1 of 11
Thread Starter 
OK so now I"m paranoid of losing another drive.

So I've been testing my drives, and seems this drive is giving "Pre-Failure" reports

Thats good enough reason to me for a RMA:

Code:
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)-sp1] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue Serial ATA family
Device Model:     WDC WD5000AAKS-00C8A0
Serial Number:    * Deleted *
Firmware Version: 12.01C02
User Capacity:    500,106,780,160 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sat Apr 02 18:03:09 2011 EDT
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85)Offline data collection activity
was aborted by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection:  (12600) seconds.
Offline data collection
capabilities:  (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003)Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01)Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time:  (   2) minutes.
Extended self-test routine
recommended polling time:  ( 147) minutes.
Conveyance self-test routine
recommended polling time:  (   5) minutes.
SCT capabilities:        (0x303f)SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   184   177   021    Pre-fail  Always       -       5791
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       717
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   091   091   000    Old_age   Always       -       6927
 10 Spin_Retry_Count        0x0012   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0012   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       702
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       318
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       735
194 Temperature_Celsius     0x0022   106   103   000    Old_age   Always       -       44
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      6927         -
# 2  Short offline       Completed without error       00%      6822         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
post #2 of 11
There's nothing wrong with your drive. See my post in your OTHER thread about the drive.
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post #3 of 11
Thread Starter 
Hmm well I only have 2 months of warranty left and they already approved the RMA

Now I need to decide to let the RMA expire or send it in (since WD are known for sending back better drives than you return)
post #4 of 11
Quote:
Originally Posted by CravinR1 View Post
Hmm well I only have 2 months of warranty left and they already approved the RMA

Now I need to decide to let the RMA expire or send it in (since WD are known for sending back better drives than you return)
Since the drive is in perfect health, they'll probably send it back to you and charge you for their trouble.
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post #5 of 11
Thread Starter 
I still don't like all the pre-fail reports
post #6 of 11
Quote:
Originally Posted by CravinR1 View Post
I still don't like all the pre-fail reports
What pre-fail reports? There are none in the data you posted.
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post #7 of 11
Thread Starter 
Thought I saw the prefail in the code, here is a pic

Quote:
Originally Posted by CravinR1 View Post
Code:
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   184   177   021    Pre-fail  Always       -       5791
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       717
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   091   091   000    Old_age   Always       -       6927
 10 Spin_Retry_Count        0x0012   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0012   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       702
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       318
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       735
194 Temperature_Celsius     0x0022   106   103   000    Old_age   Always       -       44
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged




Edited by CravinR1 - 4/3/11 at 1:37pm
post #8 of 11
That just refers to the type of test you're running.

Your drive looks fine.
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CPUMotherboardGraphicsRAM
Intel 2500k 4.7GHz  Asus P8P67 Pro(B3) 2 x Club3D 280X 3GB 16GB g.skill 1600MHz C9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Pro 256GB 4 x 2TB Barracudas in RAID10 2 x WD Blue 1TB RAID0 2 x 3TB Seagate Barracuda 
Hard DriveHard DriveOptical DriveCooling
8 x 146GB HP 10k SAS - various RAID levels RAID Controller LSI 9260-8i 512MB LiteOn IHAS124 Noctua NH-D15 
OSMonitorMonitorMonitor
8.1 Enterprise Acer GD245HQ (120hz) LG W2420P LG IPS231P 
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HP ZR24w LG 32LH3000 (w/IPS) Razer Blackwidow Antec TruePower New 750W 
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post #9 of 11
Did you not read my post in your OTHER thread, as I indicated before?!
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post #10 of 11
Thread Starter 
Yeah but I had made this before that. I saw the words "Pre-Failure" and was like crap
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