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RMA'ing 5970 this week- adivce: Update

post #1 of 39
Thread Starter 
Well I believe I've concluded that my 5970 is causing my reboots when I go to run a game.
I have an Asus 5970 with an EK waterblock. Is there anything I should keep an eye out for before hand? I know to ship the card with the stock cooler
Are there different pcb versions of this card that will be different from what I have?

Luckily the card is only a year old, so still time left on the warranty
Edited by tlxxxsracer - 4/4/11 at 8:43am
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post #2 of 39
Quote:
Originally Posted by tlxxxsracer View Post
Well I believe I've concluded that my 5970 is causing my reboots when I go to run a game.
I have an Asus 5970 with an EK waterblock. Is there anything I should keep an eye out for before hand? I know to ship the card with the stock cooler
Are there different pcb versions of this card that will be different from what I have?

Luckily the card is only a year old, so still time left on the warranty
Ask for a 6990 or two 5870s if they can't get you the same model 5970. Problem solved.
    
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post #3 of 39
Thread Starter 
Quote:
Ask for a 6990 or two 5870s if they can't get you the same model 5970. Problem solved.
Wouldnt be able to use two 5870s, my mobo has 2 pci slots and one is already filled with a 5870. Really, ask for a 6990? I doubt they would do that since the 5970 is worth less..
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post #4 of 39
stranger things has happened

some guy on here bought a bricked asus 4870x2 for a few bucks on ebay filled and rma and they sent him a 5970 as a replacement
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post #5 of 39
Thread Starter 
Quote:
stranger things has happened

some guy on here bought a bricked asus 4870x2 for a few bucks on ebay filled and rma and they sent him a 5970 as a replacement
Oh geez. What a deal! Well I'll be calling Asus tomorrow to get an RMA going.
*crosses fingers* be super sweet to get a 6990. Would just have to get a waterblock then.
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post #6 of 39
Quote:
Originally Posted by tlxxxsracer View Post
Wouldnt be able to use two 5870s, my mobo has 2 pci slots and one is already filled with a 5870. Really, ask for a 6990? I doubt they would do that since the 5970 is worth less..
That's the point, they have to send you a card greater or equal to a 5970 if they don't have some available. The next card up would be a 6990, but I think they would call Hong Kong sapphire in for a replacement 5970 rather then give you a 6990. This is what they did for my 5870.
    
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post #7 of 39
Prepare to get screwed
They are going to offer you a 6970 or upgrade to 6990 with a crap load of out of pocket $
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post #8 of 39
Always do what I do, make threats, hold firm, and keep talking to different people until you get what you want, traded my 295 for a gtx 570 and a broken rampage 2 gene for a rampage 2 extreme
post #9 of 39
Thread Starter 
Quote:
That's the point, they have to send you a card greater or equal to a 5970 if they don't have some available. The next card up would be a 6990, but I think they would call Hong Kong sapphire in for a replacement 5970 rather then give you a 6990. This is what they did for my 5870.
True, I remember I dealt with XFX with a 4890 I bought and got a DOA from them. I asked if they could upgrade for the trouble of going through 2 bad cards. Never will buy from them again. Hard to say what theyll do. I will certainly post back when I speak to them.

Quote:
Prepare to get screwed
They are going to offer you a 6970 or upgrade to 6990 with a crap load of out of pocket $
Well Ive dealt with Asus before about reparing my netbook and it went smoothly.. If they offer a 6970, ill straight up tell them no because that is a single gpu card and no where on par with the 5970. Maybe if they sent 2 6970s, Id take that lol.

Quote:
Always do what I do, make threats, hold firm, and keep talking to different people until you get what you want, traded my 295 for a gtx 570 and a broken rampage 2 gene for a rampage 2 extreme
If they offer something less performance wise, Ill have to take that route. Im the one who is respectful, patient and professional as they are the manufacture and being easier to deal with makes their job easier and may reward me. Its when you get nasty with them, they may screw you over. Thats how I see it.
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post #10 of 39
Ask for the 6990 first, if they say no then a pair of 6950s
    
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