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B3 P8P67 Replacement fried a stick of RAM? What now?

post #1 of 10
Thread Starter 
Got a new P8P67 B3 revision from ASUS a week ago. Swapped the boards and mailed back the original board. RAM LED lit up red on a perfectly good 2x2GB kit of RAM, RipJaws X series 1.5v RAM to be exact.

Did typical trouble shooting by trying a single stick of RAM in various slots, then the other. At first it seemed like a bad stick of RAM somehow.... then when I put the two sticks of RAM back in, I started smelling burning plastic...

Computer works with 1 stick of RAM. Other one is fried. 4th pin on RAM AND the slot are burned out. Stick of RAM has burn marks. The 4th pin/trace on the motherboard RAM slot is out of place compared to all the other ram slots. It's those little metallic shiny looking dots inside the 240pin gaps in the RAM slots. Not sure how to describe it.

Anyway to replace or RMA the burned out stick of RAM? I got a feeling G.Skill won't approve of an RMA, since they'll say it's ASUS fault & go talk to ASUS and ASUS will say talk to the manufacturer.
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post #2 of 10
Take some pictures and send them to asus. If you can see the slot is faulty its there fault. Dont do it yet but can you clean the ram so its not noticeable so you can send them back if asus will not sort it
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post #3 of 10
Thread Starter 
Quote:
Originally Posted by koooowweeee View Post
Take some pictures and send them to asus. If you can see the slot is faulty its there fault. Dont do it yet but can you clean the ram so its not noticeable so you can send them back if asus will not sort it
How do you clean off burn marks?
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post #4 of 10
Thread Starter 
Bump.
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post #5 of 10
Thread Starter 
Bump, anyone?
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post #6 of 10
Try a pencil eraser.
post #7 of 10
I'd have to agree with Pencil Eraser.
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post #8 of 10
Thread Starter 
Quote:
Originally Posted by Raxus View Post
Try a pencil eraser.
Quote:
Originally Posted by importflip View Post
I'd have to agree with Pencil Eraser.
If this was in OT, I'd say I'm being trolled. But I'll go with it.

Should I contact ASUS first about the burned out RAM stick or G.Skill?

The kit of RAM worked fine with the old B2 motherboard. The B3 Replacement fried the crap out of it.
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post #9 of 10
Gskill. They're VERY good about rma'ing. They even let someone who had 1.65v RAM that caused boot loops exchange for P67 certified 1.5v memory!

You contact asus for RMA'ing the board.
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post #10 of 10
Coincidentally, I just put together a system yesterday with an ASUS P7P55D Deluxe using all previously known good parts, and one of the RAM slots burned up! Going to contact ASUS tomorrow and see what they can do for me given it also destroyed a stick of RAM. Attaching pics...



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