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[Toms]Behind the Tech: Sandy Bridge Recall, An Insider's Story

post #1 of 21
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Quote:
Intel made a deliberate decision to announce its stop-shipment when it did. For those unaware, the notification went out the day before many companies in Taiwan and China started celebrating the Chinese Lunar New Year. As a result, most companies were caught completely off guard. The majority of our motherboard contacts believe this was a strategic move on Intel's part to reduce the amount of "organized outrage from Taiwan," as one person said. For many people, this is the only time during the year when they get a vacation, so there was a high level of frustration.
Quote:
None of the motherboard companies we contacted had a complaint about the way Intel handled its stop-shipment. As one person said, “It’s just business.†However, everyone wishes that Intel had briefed them earlier.

There are several reasons why Intel couldn’t disclose the chipset bug before Jan. 31. Recall notices are subject to federal regulations and customer protection laws. Once Intel committed to a stop-shipment, it was legally bound to make the disclosure public before its motherboard partners were informed.
Quote:
As consumers, this is great news. Starting in April and May, there are going to be many excellent deals, because every sales team will be under pressure to hit those sales quotas. Most of our motherboard contacts do feel that Z68 is going to put a little bit of pressure on P67 because of some demographic overlap. But, for the most part, no one expects P67 to suffer from Z68's introduction. At the same time, Z68 is going to be very price-competitive, since every company will be scrambling to recover revenue lost in Q1.
Quote:
According to customer protection laws, any motherboard that a customer returns to have its chipset replaced must be sold as “recertified†or “refurbished.†Because Intel is reimbursing companies on a per-unit basis, the terms of many reimbursement contracts require motherboard companies to send the board back to Intel. We are told that some companies are considering merely replacing the chipsets on used boards, but this is unlikely. If Intel is willing to cover the cost of replacing the entire board, it is doubtful that any motherboard company would choose to replace only the chipset, which would result in lower quality. Resoldering a chipset adds a level of complexity that lowers the production yield compared to factory new motherboards, because some will fail the re-validation process.

Either way, these motherboards will be labeled if they are sold. However, if a B2 motherboard was in the factory waiting to be shipped prior to the stop-shipment, replacing a chipset and labeling the motherboard as “new†is still perfectly legal.
Source

I hope the bolded part is correct, it should be a great time to upgrade!

I found it pretty interesting... but damn them for talking away peoples holidays! Also, some info i didn;t know about consumer protection and how the refurb gets slapped on there.
 
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post #2 of 21
Good find and very interesting... opens your eyes to what really is going on
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post #3 of 21
rather interesting read
post #4 of 21
Quote:
Either way, these motherboards will be labeled if they are sold. However, if a B2 motherboard was in the factory waiting to be shipped prior to the stop-shipment, replacing a chipset and labeling the motherboard as “new” is still perfectly legal.
I think everyone would agree that they would want a motherboard straight off the line and not some Frankenstein monster. Even if it passes the same QC it just is a bit unnerving that they can do that and sell it as new :/
post #5 of 21
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Quote:
Originally Posted by s-x View Post
I think everyone would agree that they would want a motherboard straight off the line and not some Frankenstein monster. Even if it passes the same QC it just is a bit unnerving that they can do that and sell it as new :/
agreed!
 
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post #6 of 21
Quote:
Originally Posted by s-x View Post
I think everyone would agree that they would want a motherboard straight off the line and not some Frankenstein monster. Even if it passes the same QC it just is a bit unnerving that they can do that and sell it as new :/
Not really a big deal. Companies can just desolder the chip and drop in a new chip. This can be done by a machine.

What is the difference between new and new?
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post #7 of 21
Quote:
Originally Posted by DuckieHo View Post
Not really a big deal. Companies can just desolder the chip and drop in a new chip. This can be done by a machine.

What is the difference between new and new?
Desoldering and resoldering is an extra processes. With each new process comes a new possible failure. I'm sure this is nothing to worry about, but I would much rather have one that hasn't had a chip removed and replaced.
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post #8 of 21
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Originally Posted by kaivorth View Post
Desoldering and resoldering is an extra processes. With each new process comes a new possible failure. I'm sure this is nothing to worry about, but I would much rather have one that hasn't had a chip removed and replaced.
Yes, but BGA soldering is a very mature and well-established process. These companies have done this billions of times already.
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post #9 of 21
Great time to upgrade
post #10 of 21
Even still, your motherboards would still be covered under warranty.
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