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HP says my laptop is toast... - Page 2

post #11 of 21
Quote:
Originally Posted by Vap0r87 View Post
The power brick adapter
not always, ive seen specific models require a working battery pack to be installed for the power to operate.
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post #12 of 21
Quote:
Originally Posted by E-Peen View Post
Didn't think about the battery either, it could be that.



Where's it going to be getting power from then?
The power from his power adapter.....

Laptops should be able to run fine off the power adapter without the battery attached to the system.


OP: Take a multimeter and test the tip of the power adapter. Place the ground probe against the side of the tip and stick the power probe (red probe) inside the tip. It should read around 19V (or 21V depending, your laptop looks quite beefy). If the tip is too small to fit the probe into, straighten out a paper clip, stick that inside the tip and touch the red probe to the side of the paper clip.

My guess is the power adapter is either dead or not giving the right voltage. HP power adapters are notorious for going out quickly.
    
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post #13 of 21
Had the charger cable been stepped on/rolled over/etc.? Sometimes the cable sheathing or whatever you want to call it separating the power from ground inside the cable gets pinched by such things, and causes a short. Which would have sent improper power to your laptop, probably just blowing a small fuse. You would have to look into where the fuse is located, what it looks like, or even exists. Then test the fuse with a multimeter, and make sure it has popped. If this scenario is what happened, not saying it is by any means, you could replace/repair the charging cable, and replace or solder over the fuse. Do not go looking into this any further if your charger is still outputting within spec. Try wiggling/twisting the charger cable while reading the volts with a multimeter even. Might only short when in a certain position.
post #14 of 21
Thread Starter 
So here's where I'm at, after holding down the power for 1 min and plugging in the adapter it shows that its plugged in (battery inst in at this point) but the front leds do not flash on trying to start up. so Im guessing the external adapter is okay but the battery needs to be in for it to get power because when I put the battery in the front leds will flash but the "plugged in" led goes off. Im also on the road atm so I don't have anything besides a screwdriver and a lot of rage.
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post #15 of 21
ive had multiple laptops battery die when they hit 0% their dead and useless after that
post #16 of 21
Quote:
Originally Posted by Vap0r87 View Post
So here's where I'm at, after holding down the power for 1 min and plugging in the adapter it shows that its plugged in (battery inst in at this point) but the front leds do not flash on trying to start up. so Im guessing the external adapter is okay but the battery needs to be in for it to get power because when I put the battery in the front leds will flash but the "plugged in" led goes off. Im also on the road atm so I don't have anything besides a screwdriver and a lot of rage.
does it come on when just on charger, and does it come on with battry and charger now.
post #17 of 21
Thread Starter 
Quote:
Originally Posted by Clipze View Post
ive had multiple laptops battery die when they hit 0% their dead and useless after that
$800 for 10 months... not cool. I'm hoping its something easy to fix.
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post #18 of 21
Run the HP battery test. That will tell you if the battery is toast. I say it's the jack and if so, that's why support told you the board was dead, because the jack is soldered onto the motherboard.
post #19 of 21
Thread Starter 
Quote:
Originally Posted by richie_2010 View Post
does it come on when just on charger, and does it come on with battry and charger now.
Sorry I'm probably a little confusing.

when just the adapter is in, no battery the "plugged in" led will stay on but three front (charging,cpu,HDD) will not even flash.

When the adapter and battery are in, the "plugged in" led wont light up but the front three will flash when I try and start it up.

When just the battery, nothing.
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post #20 of 21
could still be the charger port, some of the connectors are just connected with a cable and can be replaced.
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