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Weird issue with XP

post #1 of 6
Thread Starter 
Guys I have a weird problem with a customer computer.

The shutdown screen will not show up when you initialize a shutdown. But it does successfully shutdown and restart.

Oh a little bit more info, I suppose its needed. Windows XP SP3, Celeron proc, 120gb Maxtor drive, integrated video, off-board LAN card, off-board wireless card, MS-6533E MSI motherboard. Let me know if you need any other info.
Edited by lkegley9 - 4/8/11 at 9:03am
    
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640GB Seagate 7200.11 Generic DVD/CD Drive Arctic Cooling Windows 7 Pro 64-bit 
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Acer 22" H233H Wireless Logitech Corsair TX750 Attached to a wall via screws 
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post #2 of 6
Does no screen show up at all or do you get a black/blank screen?

Have you tried a "sfc /scannow"?
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post #3 of 6
Thread Starter 
All icons disappear, the screen goes black, and then shuts down like it should. Even makes the audio sound when it shuts down normally.

And no, I haven't ran System File Checker yet, but will do here as soon as I finish one thing up on it.

Oh and a litle bit of background on the machine. It had two drives on it, the first one of which was failing. And the two drives were exact copies of each other with the second drive, the one that wasn't booted to, had more programs and more recently used files. O_o The second drive is good and have been trying to get it to run without any issues, but the install of XP that was on it was sketchy. Had to install NTLDR on the root directory because one didn't exist as well as boot.ini and NTDETECT. Then XP was brought up but needed to be activated. So did so and now it runs well. But the HP software that was running on it was also riddled with errors. Almost finished with it.
Edited by lkegley9 - 4/8/11 at 11:00am
    
CPUMotherboardGraphicsRAM
Intel Q6600 2.4GHz G0 GIGABYTE P35-DS3L NVIDIA GTX 260 4GB DDR2 1066 
Hard DriveOptical DriveCoolingOS
640GB Seagate 7200.11 Generic DVD/CD Drive Arctic Cooling Windows 7 Pro 64-bit 
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Acer 22" H233H Wireless Logitech Corsair TX750 Attached to a wall via screws 
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Wireless Logitech 
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CPUMotherboardGraphicsRAM
Intel Q6600 2.4GHz G0 GIGABYTE P35-DS3L NVIDIA GTX 260 4GB DDR2 1066 
Hard DriveOptical DriveCoolingOS
640GB Seagate 7200.11 Generic DVD/CD Drive Arctic Cooling Windows 7 Pro 64-bit 
MonitorKeyboardPowerCase
Acer 22" H233H Wireless Logitech Corsair TX750 Attached to a wall via screws 
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Wireless Logitech 
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post #4 of 6
Does it work properly otherwise? Or, are there other issues too?
It's a computer!
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It's a computer!
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i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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post #5 of 6
And you're just curious, or you really want those comforting words on the screen?

Did you change anything and it showed up before, or is this computer new to you?
    
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post #6 of 6
Thread Starter 
Yeah everything else seems to work properly. NET Framework was coming up with errors for installing a piece of HP software that was installed on the machine for a printer, but other than that, it works just fine. A little slower because it has an old 1.8GHz Celeron and 440MB of RAM after the IGP takes from it. That and there is a capacitor that has a gash in it of all things, but it doesn't seem to hinder performance much. Gonna let the customer know that she will need a new machine in about 1-2 months because of that, but yeah.

And no this is a random customer. Haven't been here that long to know them personally yet. And yes, seeing the shutting down window is like one of those little fluffy blankets that keep you warm in the dead of winter.
Edited by lkegley9 - 4/8/11 at 11:23am
    
CPUMotherboardGraphicsRAM
Intel Q6600 2.4GHz G0 GIGABYTE P35-DS3L NVIDIA GTX 260 4GB DDR2 1066 
Hard DriveOptical DriveCoolingOS
640GB Seagate 7200.11 Generic DVD/CD Drive Arctic Cooling Windows 7 Pro 64-bit 
MonitorKeyboardPowerCase
Acer 22" H233H Wireless Logitech Corsair TX750 Attached to a wall via screws 
Mouse
Wireless Logitech 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel Q6600 2.4GHz G0 GIGABYTE P35-DS3L NVIDIA GTX 260 4GB DDR2 1066 
Hard DriveOptical DriveCoolingOS
640GB Seagate 7200.11 Generic DVD/CD Drive Arctic Cooling Windows 7 Pro 64-bit 
MonitorKeyboardPowerCase
Acer 22" H233H Wireless Logitech Corsair TX750 Attached to a wall via screws 
Mouse
Wireless Logitech 
  hide details  
Reply
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