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ASUS Live Support is Terrible

post #1 of 7
Thread Starter 
So I contacted Asus Live Support regarding what I'm going through in this thread: http://www.overclock.net/amd-cpus/98...ghz-1090t.html

Just skip to the 4th/5th page and you'll understand what's going on.

Anyway here was our conversation:

You're now talking to Sonny from 'Motherboard ' The topic is : Safeguard?

Sonny> Thank you for contacting Asus Motherboard and Graphic Card support. My name is Sonny, how can I help you?
Luke> Hi before I tell you my problem, here are my specifications: AMD Phenom II X6 1090T 4.1GHz (249 x 16.5) 1.4 CPU voltage -> LLC Enabled -> Voltage rises to 1.467 -1.488 under load. 1.3 CPU-NB voltage NB Frequency @ 2980MHz LLC Disabled for CPU-NB M4A88TD-V EVO Motherboard Adata DDR3 1600 @ 1666mhz 9-9-9-24-33 1.71v Antec EA650 (650W) Cool N' Quiet/C1E/Turbo Core disabled The thing I'm wondering is, when I start stress testing this while monitoring everything I notice that my CPU speed will drop to 2.3Ghz for a couple of seconds and then rise back to 4.1GHz. Is there some built in safeguard in this Asus motherboard or something?
Luke> Oh that makes it hard to read :/ It didn't space it out, sorry.
Sonny> its ok how can i help ypou
Luke> Basically,
Sonny> ooverclocking your system?
Luke> Yes.
Luke> But It randomly jumps down to 2.3GHz for a short period of time(seconds)
Sonny> ok we wont be able to help with the overclocking or troubleshoot the overclocking
Luke> I'm not worried about that. I'm asking you a question about the ASUS motherboard.
Luke> Does it have a built in safeguard that would cause it to drop CPU speed?
Luke> I've read something about OCP - Over current protection.
Sonny> no there isnt
Luke> So you're telling me there is nothing on this motherboard related to OCP? I'm aware that a lot of ASUS motherboards carry this feature, but it's not something you can enable/disable.
Sonny> thats for the power on the board
Luke> So can I or can I not disable this?
Sonny> no
Luke> Ok. Thanks.



I just gave up at the end. He wasn't getting me anywhere nor answering my questions decently.
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post #2 of 7
Is this while stress testing with Linpack (such as IBT or LinX)? If so, then what you're experiencing is 100% normal. This is basically what's happening:

Test #1 starts, runs, and then stops.
Test #2 starts, runs, and then stops.
Test #3 starts, runs, and then stops.
etc., etc.

So if you have it set for 5 runs, then you'll see the "drop" occur 4 times during the test.

You see, it's not like Prime95 where it's just one solid stream of processing; with Linpack, it runs for a bit, stops, and repeats over and over until it completes all of the Runs you've told it to.

Run LinX and you will see exactly what's going on.
Edited by TwoCables - 4/8/11 at 2:51pm
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CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by TwoCables View Post
Is this while stress testing with Linpack (such as IBT or LinX)? If so, then what you're experiencing is 100% normal. This is basically what's happening:

Test #1 starts, runs, and then stops.
Test #2 starts, runs, and then stops.
Test #3 starts, runs, and then stops.
etc., etc.

So if you have it set for 5 runs, then you'll see the "drop" occur 4 times during the test.

You see, it's not like Prime95 where it's just one solid stream of processing; with Linpack, it runs for a bit, stops, and repeats over and over until it completes all of the Runs you've told it to.

Run LinX and you will see exactly what's going on.
I'll go ahead and run LinX but this also happens with Prime95.
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post #4 of 7
Quote:
Originally Posted by iinversion View Post
I'll go ahead and run LinX but this also happens with Prime95.
Which test?

I'm beginning to vaguely recall that I think this happens in Prime95 too, but it's generally less noticeable because the break in between each "iteration" is much shorter.

Watch Prime95 to see if it occurs in between each "iteration".
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
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post #5 of 7
Thread Starter 
I got to go somewhere so I'll run the tests in about an hour or so, but before I go - Could this have anything to do with it?

http://en.wikipedia.org/wiki/ACPI

I saw a few options in the bios with that in it.
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Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 256 GB Western Digital Purple 2TB XSPC Raystorm Pro XSPC RX 360 
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Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 256 GB Western Digital Purple 2TB XSPC Raystorm Pro XSPC RX 360 
CoolingOSMonitorMonitor
XSPC D5 Photon 170 Windows 7 Professional BenQ GW2765 ViewSonic XG2401 
KeyboardPowerCaseMouse
Corsair Strafe RGB MX Silent EVGA SuperNOVA G2 750W Fractal Design Define S Logitech G900 
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post #6 of 7
Probably not.

I mean you helped me remember that even Prime95 does the same thing: it runs an "iteration" for a little while, then stops and starts a new one. Except that break in between is a bit shorter than the break in between each "run" in Linpack.

So I think what you're seeing is the result of the way Prime95 and Linpack work.
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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post #7 of 7
Thread Starter 
Intrestingly it isn't downclocking to 2.3GHz anymore.. but instead while running IBT during the first test I get a black screen with vertical lines all the way across... bumped it down to 4GHz and it just runs through the tests, although reaching high temps of 63C(Of course its about 10C lower on prime MAX)

And when it went black screen with the vertical lines across it, the computer turned off, and when I rebooted it I can't read the temps anymore? In HWMonitor it shows 0C but it does show the F degree reading.


EDIT: The F degrees just sits at 32. Did I blow my temp sensor?


Also I ran LinX and it doesn't max out my CPU at all. It utilized 2-3 cores 90% of the time and then once or twice per test it maxed out all 6 at 100% reaching I think a max of 49C for a mere seconds.
Edited by iinversion - 4/8/11 at 4:33pm
Celerity
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CPUMotherboardGraphicsRAM
Intel i7-6850K @ 4.5GHz / 1.41v Asus X99 Deluxe II EVGA GTX 980 Ti Classified  Corsair Vengeance LPX 4x8GB 3000MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 256 GB Western Digital Purple 2TB XSPC Raystorm Pro XSPC RX 360 
CoolingOSMonitorMonitor
XSPC D5 Photon 170 Windows 7 Professional BenQ GW2765 ViewSonic XG2401 
KeyboardPowerCaseMouse
Corsair Strafe RGB MX Silent EVGA SuperNOVA G2 750W Fractal Design Define S Logitech G900 
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SteelSeries QCK+ Sennheiser HD 598 FiiO E10K Cablemod Sleeved Cables (Black/White) 
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Reply
Celerity
(20 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7-6850K @ 4.5GHz / 1.41v Asus X99 Deluxe II EVGA GTX 980 Ti Classified  Corsair Vengeance LPX 4x8GB 3000MHz 
Hard DriveHard DriveCoolingCooling
Samsung 850 Pro 256 GB Western Digital Purple 2TB XSPC Raystorm Pro XSPC RX 360 
CoolingOSMonitorMonitor
XSPC D5 Photon 170 Windows 7 Professional BenQ GW2765 ViewSonic XG2401 
KeyboardPowerCaseMouse
Corsair Strafe RGB MX Silent EVGA SuperNOVA G2 750W Fractal Design Define S Logitech G900 
Mouse PadAudioAudioOther
SteelSeries QCK+ Sennheiser HD 598 FiiO E10K Cablemod Sleeved Cables (Black/White) 
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