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Intel H61 Chipset ISSUE

post #1 of 9
Thread Starter 
http://www.newegg.com/Product/Produc...82E16813157241
ASRock H61M-VS LGA 1155 Intel H61 Micro ATX Intel Motherboard

I purchased the above model motherboard from newegg, under the assumption that they would not be selling a motherboard with a defective chipset. Then I read that all motherboards with the H61 chipset that lack the B3 stepping will potentially cause your SATA drives to malfunction.

Question:
Q1: I thought that all of the H61 motherboards were recalled on newegg and replaced with fixed versions? Were they or weren't they?

Q2: Does this mean even though the H61 has 4 SATA ports I can only use one of them (if I wish to avoid a future performance issue)?

Q3: Does this mean that I can use the other SATA ports, but only at the risk of eventually having a serious issue with the partitions on those drives?

I'm pretty pissed here and don't feel these boards should be sold if they have such an obvious defect. I have three SATA hard disks that I would want to be connecting to this board.
Edited by Majestic_Lizard - 4/9/11 at 11:12am
    
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post #2 of 9
As far as i know, the only issues were with the P67/H67 chipsets according to Anandtech and Wiki, since those had both SATA II and III support. H61 has only SATA II support.

Plus, the bug was focused on the SATA II ports, that'd mean that, if the H61 had the bug, all the ports on your mobo would die, since all are SATA II. The bug wouldn't affect the SATA III ports of the affected chipsets.
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post #3 of 9
Thread Starter 
Quote:
Originally Posted by Starbomba;13062652 
As far as i know, the only issues were with the P67/H67 chipsets according to Anandtech and Wiki, since those had both SATA II and III support. H61 has only SATA II support.

Plus, the bug was focused on the SATA II ports, that'd mean that, if the H61 had the bug, all the ports on your mobo would die, since all are SATA II. The bug wouldn't affect the SATA III ports of the affected chipsets.

Actually, MSI, ASUS, and Intel include a B3 or Revision 3 label to indicate that the chipset has been revised to address the issue. They do this for the H61 boards as well, so it is a reasonable assumption that H61 is also effected. AsRock (a subsidiary of Asus) is not making this distinction. My understanding was that first Intel said it was only the P67, then they admitted it was all of their chip-sets at the time and later recalled all of their motherboards.

So far I have called Newegg. They told me it was not their responsibility to know if a motherboard had defective chip-set and that I should contact the manufacturer (which is closed for business on the weekend). When I asked if the Asrock board featured the B3 (Revision 3) which addressed this problem they told me that was technical support and asked me if I had tested the motherboard. This was after I told them I had just ordered the board and had not received it but wanted reassurance that it would not have a defective chip-set.

I guessed after I called that they would be no help after a brief verbal exchange. For instance, I told the Newegg representative that I had purchased the board from Newegg and three minutes later she asked if I had purchased the motherboard from Newegg. Even though I confirmed it was a Newegg purchase twice, in two minutes she again asked me if I had purchased the board from Newegg. She could apparently not recall information older than two minutes. Finally, I told her I had actually bought the board from McDonalds through the drive through, but that I thought Newegg owned McDonalds. The employee confirmed that Newegg is not affiliated with McDonalds.
Edited by Majestic_Lizard - 4/9/11 at 12:27pm
    
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post #4 of 9
Quote:
Originally Posted by Majestic_Lizard;13062938 
Actually, MSI, ASUS, and Intel include a B3 or Revision 3 label to indicate that the chipset has been revised to address the issue. They do this for the H61 boards as well, so it is a reasonable assumption that H61 is also effected. AsRock (a subsidiary of Asus) is not making this distinction.

My understanding was that first Intel said it was only the P67, then they admitted it was all of their chip-sets at the time and later recalled all of their motherboards.

If this is the case, then i've answered your second and third questions at the very least. I've never heard of anyone exchanging a H61 chipset anyways.

Asrock states too that only the H67/P67 chipsets were the ones that have the problem, as they only offer exchanges for those models. Plus, they do say when you're using a B3 stepping or not.

... buying mobos on McDonalds's drive-thru... the world would be a more convenient place if that could be done smile.gif
Edited by Starbomba - 4/9/11 at 12:36pm
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post #5 of 9
Thread Starter 
Quote:
Originally Posted by Starbomba;13063183 
If this is the case, then i've answered your second and third questions. I've never heard of anyone changing a H61 chipset anyways.

Asrock states too that only the H67/P67 chipsets were the ones that have the problem, as they only offer exchanges for those models. Plus, they do say when you're using a B3 stepping or not.

http://www.asus.com/product.aspx?P_ID=AzCqysYIRHQMEPup
http://www.msi.com/product/mb/H61M-P23--B3-.html

As you can see, the Revision 3 is clearly stated for these above H61 models. The problem is that this issue is not made clear for the consumer in regard to the AsRock boards.

Unfortunately, AsRock does not mention this for their H61 boards as seen below:
http://www.asrock.com/mb/overview.asp?Model=H61M-VS

My problem is if there is no "revision 3" and no reason for a "revision 3" for the H61, then why do MSI and ASUS state their H61 boards have the "revision 3" to address the defect?
Edited by Majestic_Lizard - 4/9/11 at 12:38pm
    
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post #6 of 9
Quote:
Originally Posted by MSI H61M-P23 Website 
B3 Stepping Ready
To fix Intel’s 6 Series chipset design error, the SATA problems in its 6 Series chipset, MSI implements the latest Intel B3 Stepping 6 Series chipset on its P67/H67 mainboards for fixing SATA problems in the Intel Series 6 chipsets. Consumers can now identify the latest MSI P67/H67 mainboards equipped with the Intel B3 Stepping chipset with the MSI B3 Stepping Ready logo. This provides a more confident way to identify your next-generation P67/H67 mainboard.
Tell me where do you see H61.

[quote=ASUS P8H67-M LX
]New H67 B3 Revision[/quote]
Of course it has to be a B3, it's one of the affected chipsets.

I'm not saying there's no B3 stepping for the H61, but as far as i know, there might not be any issue with it as i've never seen on any site it might be affected, and Intel just added the B3 for whatever reason they wanted. Hell, it's not even listed as Recalled or saw anything about it. And i've read a lot about this issue because i was mocking a friend about it smile.gif

Also, Asrock does tell, in the affected chipsets, which chipset is the mobo using, such as the ASRock P67 EXTREME6 (Name of product, Box in pictures, PS/2 connector in mobo pictures)
Edited by Starbomba - 4/9/11 at 12:55pm
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post #7 of 9
Thread Starter 
Quote:
Originally Posted by Starbomba;13063411 
Tell me where do you see H61.
Of course it has to be a B3, it's one of the affected chipsets.

There was a link to an MSI board as well. It was H61. Apparently, in your zeal to mock me you overlooked that link.

...and here are several ASUS H61 with the Revision 3:
http://usa.asus.com/product.aspx?P_ID=ld7CRi5b5c287HZc
http://www.asus.com/product.aspx?P_ID=HydtiDTDWabse1LT
http://www.asus.com/product.aspx?P_ID=kMLFhm2eGuxijgcI

All mention revision 3 to address the SATA error.
Quote:
Tell me where do you see H61.
That is the problem. The issue is not addressed either way. It could be serious, or it could be a non-issue. However, considering this was a widely known design flaw it really SHOULD be addressed clearly for the consumer.

As it is, I've looked over the specs for the H61 and they look a bit crap anyway. I didn't realize there was no SATA 3 or that the PCI Express bus had less power than those of the P67 and H67 until I examined the specs more closely.
Quote:
Asrock states too that only the H67/P67 chip-sets were the ones that have the problem, as they only offer exchanges for those models. Plus, they do say when you're using a B3 stepping or not.
Asrock does not say that ONLY the H67 and P67 are effected and that the H61 are not effected. They simply don't mention the H61. Again, none of these manufactures say that the H61 is not effected. They simply neglect to mention the cheaper chip-set in regard to the flaw altogether.

There is a huge difference between saying of A, B, and C that C is not effected by X, while A and B are effected by X (which is what you are saying these manufacturers are stating)...

...and saying that A and B are effected by X, and then completely omitting any mention of C at all (which is what the manufacturers are actually stating).

Edited by Majestic_Lizard - 4/9/11 at 1:10pm
    
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post #8 of 9
Quote:
Originally Posted by Majestic_Lizard;13063454 
There was a link to an MSI board as well. It was H61. Apparently, in your zeal to mock me you overlooked that link.
1. How could i overlook the link when i copypasta'd the info in my quote?
2. I'm not mocking you. In fact, you got me reading in the case i'm the ignorant one here and you're right.
3. As i told you, i'm not telling there's no B3 stepping for H61, I'm just saying that it might not exhibit the same issues as H67/P67, even if it is B2 stepping
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post #9 of 9
Thread Starter 
Quote:
Originally Posted by Starbomba;13063476 
1. How could i overlook the link when i copypasta'd the info in my quote?
You copied it without without reading it.

In any case I did find a definitive answer from Intel:
http://www.intel.com/consumer/products/processors/chipset.htm

Q: Which specific Intel®-branded desktop motherboards are affected?

A: Intel®-branded desktop boards that are potentially affected include: DP67BG, DH67CL, DH67GD, DH67BL, DH67CF, DP67BA, DP67DE, DQ67SW, DQ67OW, DQ67EP, DB65AL. Intel-branded desktop boards based on H61 SKU of Intel® 6 Series Express Chipsets have not gone into production with B2 stepping and are not affected by this issue. This includes DH61CR, DH61BE, DH61WW, DH61DL and DH61AG. The Intel-branded desktop board layout diagrams showing the SATA connectors are available at: http://support.intel.com/support/motherboards/desktop/sb/CS-032282.htm

This means that ALL of the H61 that were produced (according to Intel) are the B3 stepping. Therefor none will have the SATA error. This is the definitive answer I was searching for and hopefully anyone with this concern will be able to find this thread.

My new problem is that I have discovered that the H61 boards are a bit crap even without being defective. I will likely be returning mine.
Edited by Majestic_Lizard - 4/9/11 at 1:28pm
    
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