Overclock.net › Forums › AMD › AMD - General › Entire system overheating......
New Posts  All Forums:Forum Nav:

Entire system overheating......

post #1 of 14
Thread Starter 
Hey guys. I don't get on here as often as I'd like, but I had a wierd tech issue that I wanted to get some feedback on.

So I build and service PC's as a part time "hobby". I built a system for a guy who's doing a fair bit of gaming. Most SC2, MA2, COD: Black Ops, and a few others. He calls me about two weeks after purchasing the system with a complaint that when he plays games for a little while, that the PC just shuts off. No BSOD, just a shutdown. The first thing I suspected was heat. I had him run Speedfan and sure enough, the video card was getting to around 80C and the CPU to 75C which needless to say on a 965 Phenom and GTX 460 was a huge red flag. Also, his HD's are registering about 50C (which I've never even seen in all my days with Speedfan) and his other mobo sensors are around 50C mark.

Here's the specs BTW:

CPU: AMD Phenom II 965
RAM: 8Gb PC-12800 Patriot "Sector-5" (2x4GB)
Hard Drive: Samsung F3, 1TB
Video: MSI nVidia GTX 460 (1GB)
Motherboard: ASUS M4A79XTD
Power Supply: 600W PIXXO

I've built a ton of system with these exact, or close to exact parts. His was the first with this issue.

So I have him bring it back. I swap out the GTX 460 with a GIGABYTE rather than an MSI. Then I run SC2 for about a half hour. CPU never gets above 45C, video: 50C. Idles around 30-35C. We figured we solved the problem. Guy calls me back two days later and says it's happening again.

I'm having him bring it by tonight for a second look. I'm probably going to swap the entire machine with a new one and swap out his HD into the new PC.

According to him, his ambient temp is about 72F in the office where the comp is. It has room on the sides, back and front for airflow. The case is a Coolermaster Centurion case. One 80mm fan on the front and a 120mm on the back. There isn't any heat blowing on the case or vents behind/near the computer.

Any thoughts? It's just strange to have everything overheating in the system. I've seen a CPU heat up if the heatsink wasn't properly seated or a northbride if the heatsink clips were a little off. And I've had to run MSI Afterburner or Rivatuner on a few nVidia cards to ramp up the fan speed manually if it was running hot. But these have all been isolated incidents. Not everything going ass-nine at once. Any and all theories would be appreicated
post #2 of 14
Is it in a deskhole? I mean, have you seen his office and setup? It sounds like the intake fans are recycling the warm exhaust air.
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
post #3 of 14
Quote:
Originally Posted by TwoCables View Post
Is it in a deskhole? I mean, have you seen his office and setup? It sounds like the intake fans are recycling the warm exhaust air.
This, if he has the computer in a non vented cabinet I can most definitely see this happening.
post #4 of 14
ask him to take a picture where he puts his computer...
also check if you didnt put a fan in different direction by accident.
System X
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 990x Asus Rampage III Extreme EVGA 590 Corsair Dominator GT 
Hard DriveOptical DriveOSMonitor
Intel 510 series 120Gb Asus Windows 7 64 bit Dell 30 
KeyboardPowerCaseMouse
Voodoo Tarantula 900W TopPower HP BlackBird Voodoo Razer 
Mouse Pad
Voodoo 
  hide details  
Reply
System X
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 990x Asus Rampage III Extreme EVGA 590 Corsair Dominator GT 
Hard DriveOptical DriveOSMonitor
Intel 510 series 120Gb Asus Windows 7 64 bit Dell 30 
KeyboardPowerCaseMouse
Voodoo Tarantula 900W TopPower HP BlackBird Voodoo Razer 
Mouse Pad
Voodoo 
  hide details  
Reply
post #5 of 14
if u do the above to no avail, RMA the mobo.
(don't see how this would effect gpu temps - but those boards tend to run hot themselves... just something to consider)
Edited by FXTOi7 - 4/11/11 at 1:53pm
From FX to i7
(15 items)
 
  
CPUMotherboardGraphicsRAM
I7-7700K 5ghz delid MSI Z170A Gaming M7 1080Ti 32GB Trident Z @ 3600 
Hard DriveHard DriveOptical DriveCooling
Samsung PM961 M.2 850 Evo LG Bluray Drive Phanteks PH-TC14PE 
OSMonitorPowerCase
Win 10 x 64 P2715Q 4K  EVGA SuperNOVA 750G2 Phanteks Enthoo Pro  
  hide details  
Reply
From FX to i7
(15 items)
 
  
CPUMotherboardGraphicsRAM
I7-7700K 5ghz delid MSI Z170A Gaming M7 1080Ti 32GB Trident Z @ 3600 
Hard DriveHard DriveOptical DriveCooling
Samsung PM961 M.2 850 Evo LG Bluray Drive Phanteks PH-TC14PE 
OSMonitorPowerCase
Win 10 x 64 P2715Q 4K  EVGA SuperNOVA 750G2 Phanteks Enthoo Pro  
  hide details  
Reply
post #6 of 14
As everyone else has stated, the problem sounds like either his house, or placemment in his house is the problem, not your build.
Work Horse
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.69GHZ (410 x 9) Asus Maximus II Formula EVGA 8800 Ultra (Original Beast) Corsair XMS 8GB 
Hard DriveOptical DriveOSMonitor
(2) Seagate 250GB ASUS DVD RW Mac OS X / Windows 7 Pro Samsung SyncMaster T240 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard ABS Tagan BZ Series 1100w Thermaltake WingRS Logitech MX Revolution 
Mouse Pad
???? 
  hide details  
Reply
Work Horse
(13 items)
 
  
CPUMotherboardGraphicsRAM
Q6600 @ 3.69GHZ (410 x 9) Asus Maximus II Formula EVGA 8800 Ultra (Original Beast) Corsair XMS 8GB 
Hard DriveOptical DriveOSMonitor
(2) Seagate 250GB ASUS DVD RW Mac OS X / Windows 7 Pro Samsung SyncMaster T240 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard ABS Tagan BZ Series 1100w Thermaltake WingRS Logitech MX Revolution 
Mouse Pad
???? 
  hide details  
Reply
post #7 of 14
Ambient temperatures at this guys house? His house may be hotter than yours and causing the machine to over heat.

Like neDav said your build isn't the problem, if the board keeps acting up RMA it.
Shannon v.2
(19 items)
 
Shannon
(13 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-4790k @5.1GHz / 1.41v Asus Maximus VII Gene EVGA GTX 970 FTW+ ACX 2.0+ EVGA GTX 970 FTW+ ACX 2.0+ 
RAMHard DriveHard DriveCooling
G-Skill Sniper 16GB 4x4GB DDR3-2400 Samsung 840 Pro 256GB Samsung 850 Evo 500GB EK Supremacy Evo  
CoolingCoolingCoolingMonitor
EK CoolStream PE 240 x2 EK GTX 970 ACX x2 EK Asus M7G Mosfet Block Asus MG279Q 
KeyboardPowerCaseMouse
Ducky Shine III TKL (White LED, Red Switches) Corsair AX860i Corsair Obsidian 350D Razer Naga Epic / Logitech G700s 
AudioAudioAudio
Audio Technica ATH-M50x Schiit Magni 2 Mod Mic  
CPUMotherboardGraphicsRAM
Intel Core i5 750 @3.71GHz Asus P7P55D-E Pro eVGA GTX 470 SC G-Skill Ripjaws 8GB 2x4GB DDR3-1600 
Hard DriveOptical DriveOSMonitor
Seagate 840 Pro 256GB - WD Blue 320GB - Seagate... LG DVD Burner GH22NS50 Windows 7 Professional SP1 x64 Dell ST2420L 
KeyboardPowerCaseMouse
Ol' Dell chunky spacebar Corsair HX650W Sunbeam Ultra Tech Station Acrylic Case Razer Mamba 
Mouse Pad
IKEA Galant 
CPUGraphicsRAMHard Drive
Intel Core i7-3740QM  nVidia Quadro K1000M 16GB DDR3-1600 Samsung 256GB 830 Series 
OSMonitor
Windows 7 Enterprise x64 SP1 15.0" HD+ (1600x900) 
  hide details  
Reply
Shannon v.2
(19 items)
 
Shannon
(13 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-4790k @5.1GHz / 1.41v Asus Maximus VII Gene EVGA GTX 970 FTW+ ACX 2.0+ EVGA GTX 970 FTW+ ACX 2.0+ 
RAMHard DriveHard DriveCooling
G-Skill Sniper 16GB 4x4GB DDR3-2400 Samsung 840 Pro 256GB Samsung 850 Evo 500GB EK Supremacy Evo  
CoolingCoolingCoolingMonitor
EK CoolStream PE 240 x2 EK GTX 970 ACX x2 EK Asus M7G Mosfet Block Asus MG279Q 
KeyboardPowerCaseMouse
Ducky Shine III TKL (White LED, Red Switches) Corsair AX860i Corsair Obsidian 350D Razer Naga Epic / Logitech G700s 
AudioAudioAudio
Audio Technica ATH-M50x Schiit Magni 2 Mod Mic  
CPUMotherboardGraphicsRAM
Intel Core i5 750 @3.71GHz Asus P7P55D-E Pro eVGA GTX 470 SC G-Skill Ripjaws 8GB 2x4GB DDR3-1600 
Hard DriveOptical DriveOSMonitor
Seagate 840 Pro 256GB - WD Blue 320GB - Seagate... LG DVD Burner GH22NS50 Windows 7 Professional SP1 x64 Dell ST2420L 
KeyboardPowerCaseMouse
Ol' Dell chunky spacebar Corsair HX650W Sunbeam Ultra Tech Station Acrylic Case Razer Mamba 
Mouse Pad
IKEA Galant 
CPUGraphicsRAMHard Drive
Intel Core i7-3740QM  nVidia Quadro K1000M 16GB DDR3-1600 Samsung 256GB 830 Series 
OSMonitor
Windows 7 Enterprise x64 SP1 15.0" HD+ (1600x900) 
  hide details  
Reply
post #8 of 14
Quote:
Originally Posted by HandGunPat View Post
Ambient temperatures at this guys house? His house may be hotter than yours and causing the machine to over heat.

Like neDav said your build isn't the problem, if the board keeps acting up RMA it.
"According to him, his ambient temp is about 72F in the office where the comp is."
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
post #9 of 14
Thread Starter 
Thanks for the tips. I'll drill him a bit more about exact placement as well as do some investigation on the system. Typically if a customer has to come back a 2nd time, I swap them a new system, which is what I'll probably do in this case. I can just see him calling me back in a day or two after he gets an identical system and telling me he has the same problem.

The Mobo may very well be the problem as well. Probably the only thing hardware-wise that would be at fault. I'll check the fans as well. Thanks again.
post #10 of 14
I know the customer is always right moto, but did it occur to you maybe he wants a "new" computer and is trying to say there are some severe heat issues?

Also maybe the fact that he's trying to overclock it and it isn't catching the speeds he wants?

Just food for thought
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: AMD - General
Overclock.net › Forums › AMD › AMD - General › Entire system overheating......