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How To: Remove Your AMD / ATi GPU Drivers

post #1 of 431
Thread Starter 
UPDATED: 06/07/2015 (DD/MM/YYYY):
This guide has NOT been tested on Windows 10.

.
GUIDE: Remove AMD / ATi GPU Drivers.

Why was this guide created?

3rd Party software uninstallers have been known to cause software corruption by removing essential files such as chipset, audio drivers and system library’s including various .dll’s within system32. These 3rd party software uninstallers include the likes of AMD uninstaller Utility, DDU, CCleaner ext.
When such files are removed or corrupted, it causes system devices to operate improperly. Many users have had to reinstall their Operating System to regain stability and/or access to their computer without abnormal functionality.

Why should I use this guide?

If you suspect software issues with your GPU drivers, or you’re planning on upgrading/downgrading GPU or driver version, you’ll benefit from this guide. I advise any new comer to read as many comments on this thread as possible to determine if this guide is suitable for your needs. The posts/comments will show that 90% of the users benefited from this guide, as it fixed short and long term issues ranging from software errors, reduced fps, alternate GPU brand conflict, crossfire problems, game crashes and much more. As for the 10% of users, at least 8% out of the 10% did not actually use the guide, and decided to use software to clear up the remaining files left by Catalyst Uninstall Utility.

Who's compatible to use this guide?

Guide is recommended for Windows XP/Vista/7/8/8.1. (Note: Users might not see AMD or ATi files in some of the specified locations. This is normal. Just move along to the next step below.

Is there anything I should know before following the guide?

Warning: Don’t use the guide if you use an AMD based chipset, as you might remove required chipset files (That’s if you installed the chipset drivers in the first place normally, in any case, proceed, with the up most caution, or don’t use the guide at all) Intel chipset users are relatively safe as long as you follow the guide properly.

Remove Drivers:

1. Access Add/Remove Programs via the Windows Control Panel

2. Double Click “AMD Catalyst Install Manager”

3. Use the Express Uninstall Option

4. Reboot after the uninstall process has completed

Remove left over files/folders:

1. Access Folder Options from Windows Control Panel

2. Click the view tab and select “Show hidden files/ folders and drives (Apply Settings)

3. Access Drive “C” (Or wherever your OS is installed)

4. Delete the folder named “AMD”

5. Go to “Program Files” and delete all AMD / ATi associated folders

6. Go to “Program Files (x86)” and delete all AMD / ATi associated folders

7. Go to “ProgramData” and delete all AMD / ATi associated folders

8. Go to “Users\YourUserName\AppData\Local” and delete all AMD / ATi associated folders

9. Go to “Users\YourUserName\AppData\Roaming” and delete all AMD / ATi associated folders

Remove left over registry entries:

1. Access ‘Regedit’ (This can be found in Administrative Tools or by Windows Search)
Please Note: We will be using the left side panel within ‘regedit’ during this tutorial

2. Click “HKEY_CURRENT_USER” and extend the folder

3. Click “Software” and extend the folder

4. Delete AMD/ATI associated folders

5. Click “HKEY_LOCAL_MACHINE” and extend the folder

6. Click “SOFTWARE” and extend the folder

7. Delete AMD/ATI associated folders

8. Click “Wow6432Node” and extend the folder

9. Delete AMD/ATI associated folders

10. Click “HKEY_USERS” and extend the folder

11. Click “.DEFAULT” and extend the folder

12. Click “Software” and extend the folder

13. Delete AMD/ATI associated folders

14. Click “S-1-5-18” and extend the folder

15. Click “Software” and extend the folder

16. Delete AMD/ATI associated folders

17. Feel free to check the remaining “S-1-5” / “Software” folders for AMD / ATI folders (and remove them)

18. Close ‘regedit’ and empty your recycle bin, followed by a reboot

Disclaimer, use at your own risk.
Edited by BradleyW - 7/13/15 at 3:14pm
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post #2 of 431
All that to remove the drivers DAMN! good guide tho! will recommend if anyone ask's good job!
post #3 of 431
Thread Starter 
Main guide updated.
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post #4 of 431
Thread Starter 
I've had several user reports that this guide has fixed many ati/amd related issues. Thank you for using the guide.
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post #5 of 431
You should update the first post with the issues its fixed. More chance then that a google search by someone will lead them to this wink.gif
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post #6 of 431
Thread Starter 
Quote:
Originally Posted by fashric;13111079 
You should update the first post with the issues its fixed. More chance then that a google search by someone will lead them to this wink.gif

Good Idea, i will look into doing this when i can smile.gif
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post #7 of 431
I just got my PC and they installed the drivers from the disk with the 6950. I got the PC home and windows update said there was a driver update for my card so I installed not thinking anything of it. XFX told me today to never use windows update for GPU drivers unless it is really old. SO I have to go through all of this to get the new 11.4 drivers installed off AMD's site? I cant just unintall the drivers from the harware profile and then install 11.4?
post #8 of 431
Thread Starter 
Go to device manager and find your GPU card, right click and click uninstall driver. There is also an option (Sometimes) to delete the GPU software. It's a check box. Uninstall it all, reboot, check add and remove program list of ATI GPU drivers, uninstall those too and follow the guide as best you can. Not all the guide will apply to you, but some of it might.
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Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
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XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
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Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
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XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
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post #9 of 431
Ok will do. I am going to switch to an XFX 6970 this weekend. How are you liking yours?
Quote:
Originally Posted by BradleyW;13128244 
Go to device manager and find your GPU card, right click and click uninstall driver. There is also an option (Sometimes) to delete the GPU software. It's a check box. Uninstall it all, reboot, check add and remove program list of ATI GPU drivers, uninstall those too and follow the guide as best you can. Not all the guide will apply to you, but some of it might.
post #10 of 431
Thread Starter 
Brilliant So far my friend!
Hope the guide works for you.
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Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
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EK-FC (R9 290X) Win 10 x64 Pro ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 
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CoolingCoolingCoolingCooling
Phobya G-Changer V2 360mm Phobya G-Changer V2 420mm NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
CoolingOSMonitorKeyboard
EK-FC (R9 290X) Win 10 x64 Pro ASUS VG278HE 27" 144Hz  Corsair Vengeance K90 
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