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Laptop turning off when running games, help!

post #1 of 5
Thread Starter 
Hiya,
I have a samsung RF510

Intel® Core™ i5 Processor 460M (2.53GHz, 3MB)
nVIDIA GeForce GT 330M (External Graphic card) 1GB gDDR3 (External Graphic)
4GB (DDR3 / 2GB x 2) System Memory

But every time I run a game on it (dragon age, mass effect 2 etc) it just turns off randomly - anywhere between instantly and 30 mins in.The game runs smoothly till then. I have checked the temp (75 highest), updated all the drivers and the BIOS, reinstalled win 7 (I also have ubuntu on a partition), turned the graphics to low and tried DirectX9. I played wow for ages when I first got the laptop with no problems (I have no game time to test now).

I spoke to Samsung, but they said as I had deleted the recovery partition it was out of warranty.... only got it at xmas. This is very frustrating, please help!
post #2 of 5
Stupid that the warranty is voided because you deleted their bloatware partition.

Anyways, how's the battery health? I think you might be able to check that in the Bios
post #3 of 5
try removing the battery and unplugging it, then holding down the power button for about 15 seconds. Plug it all back in and see how it runs.
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Six
(16 items)
 
  
CPUMotherboardGraphicsRAM
4930k Asus Rampage IV Gene evga 980ti SC+ 16gb Samsung 30nm 
Hard DriveOptical DriveCoolingOS
Crucial M4 256x2 Raid0 none Corsair H80 Windows 7 Ultimate 
MonitorMonitorKeyboardPower
Dell U2713HM Acer Predator XB270HU Ducky Shine 4 Corsair AX750 
CaseMouseMouse PadAudio
Silverstone FT03 Razer Deathadder 2013 Alienware Fiio e11 + AD700 
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post #4 of 5
Quote:
Originally Posted by CaffeineCompSci View Post
Hiya,
I have a samsung RF510

Intel® Core™ i5 Processor 460M (2.53GHz, 3MB)
nVIDIA GeForce GT 330M (External Graphic card) 1GB gDDR3 (External Graphic)
4GB (DDR3 / 2GB x 2) System Memory

But every time I run a game on it (dragon age, mass effect 2 etc) it just turns off randomly - anywhere between instantly and 30 mins in.The game runs smoothly till then. I have checked the temp (75 highest), updated all the drivers and the BIOS, reinstalled win 7 (I also have ubuntu on a partition), turned the graphics to low and tried DirectX9. I played wow for ages when I first got the laptop with no problems (I have no game time to test now).

I spoke to Samsung, but they said as I had deleted the recovery partition it was out of warranty.... only got it at xmas. This is very frustrating, please help!
Call Samsung back and keep demanding to talk to someone higher up, it's absurd that they would deny your warranty based on the removal of the recovery partition. Keep at it until they agree to take the laptop.

As far as your problem goes, if it's hardware it sounds like either a bad GPU or perhaps your power prick is going.
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Balder
(16 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770k @ 4.4ghz Gigabyte Sniper 3 (z77) EVGA 980ti SC+ ACX 2.0 16GB (2x8) Corsair Vengeance - 1600mhz 
Hard DriveHard DriveOptical DriveCooling
Crucial M4 (512MB) 4 x WD black 1TB LG Blueray Burner Corsair H100 
OSMonitorKeyboardPower
Windows 10 x64 Pro NEC Multisync 3090wqxi (2560x1600) Corsair k90 Corsair AX1200i 
CaseMouseAudioAudio
Corsair 600t white Naos 8200 Sennheiser HD 650 Zero DAC / Onkyo 875 
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post #5 of 5
Thread Starter 
Thanks for your replies, samsung directed me to a local samsung repair place but said they will probably charge. He also said I should take ubuntu off first as that could also void the warranty!

Anyway I will try taking the battery out later. I have recalibrated it, but i dont see how that will help much.

Thanks.
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