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BSODs, Various issues, won't even boot...

post #1 of 30
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Before I begin, let me just say that I am a complete noob when it comes to overclocking. I studied applied computing science at uni, but most of it was aimed towards networking and software programming, we only did basic hardware maintenance. So voltages and stuff like that go over my head. I only have a basic idea from guides I've read online and in custom pc mag. The PC I'm having issues with is my sig rig, though please read everything I say before giving advise as the PC did not begin exactly the same.

History:

I built the sig rig system in October last year, with the purpose of playing Final Fantasy XIV, a badly coded yet lovely looking MMO. Originally the system had 4GB of RAM (same type) and a HIS HD4850 1GB IceQ4 graphics card. When I first built the system, for the first 2 weeks or so, everything was left on auto in BIOS regarding CPU/Ram. Then I turned on XMP for the 1600Mhz rated speed on the RAM. Now on my motherboard, when I do that it turns off turbo boost. So my CPU was running 160 x 18. That's the way the system was until the past month. It was stable, it ran cool and had no issues. Idle temperature was anywhere between 27C - 32C and load was 48C - 55C when playing games.

System upgraded and problems start:

Change 1: About 4 weeks ago, a further 4GB of matching ram was added to the system. At that time I was no longer playing games including FFXIV, and the system was only used for web browsing and watching videos. Adding the RAM caused no issues, everything was recognised by Win7. Additionally, I turned off the pagefile. After later reading I've realised this might not be actually a great idea so I turned it back on after these problems started.

Change 2: 2 weeks ago I ordered the new graphics card that's in the sig. In preparation for it coming, and after many months of casually reading about overclocking, I decided to do that before the new card arrived. I read custom pc mag, which of course recommended the i5 chips, which is why I got this one. I wanted the 750 but it was more expensive (go figure). So using the guide in custom pc mag for overclocking a 750 to 3.8 Ghz, and other guides I found online, I tried setting it to 4Ghz with 200 x 20. I kept the voltage modest for the core and all other voltage settings on auto (besides ram, still running XMP and speed changes cause of Blck. 4Ghz didn't work, so as per guides I lowered the Blck till I got something that worked. Eventually I settled with 3.8Ghz using 190 x 20 reducing the ram to 1520Mhz. Core voltage was set to 1.38V with LLC enabled. Remember no turbo boost on my overclock, it gets disabled. I was able to run Prime95 small ffts for over 8 hours on two occasions, and then decided it was 'stable. That was done on Friday 1st April with the HD4850 still plugged in. I then removed the 4850 and waited for my new graphics card to arrive.

Change 3: On Monday 4th April, I added the GTX560 into my system. The system is noticeably quieter and cooler. I run Prime95 for an hour just to make sure nothing changed, and I got no errors. I then installed: Crysis 2, GTA IV, PES 11, Race Driver GRID, Lost Planet, and The Last Remnant. This was in prep for my friends coming over on the Friday of that week to play games. Until Friday the system was shutdown/started up multiple times, only for net use and video again. Friday came and we played Crysis 2 for around 5 hours and PES11 for 1 hr 30 minutes. I then played Last Remnant for 30 minutes at the end of the night. All games were played on 1920x1080 with high to max settings. No errors, no BSODs etc.

Problem time:

1. On Saturday daytime, I got time to turn on FFXIV and see how it performed with my new graphics card and overclocked CPU. Ran the game with a mix of standard and high settings at 1920x1080. Everything seemed fine, game looked great and fps averaged at 60fps with 40fps minimum. Then I left the game running while I had to go out and do stuff. I got back a couple of hours later and when I alt-tabbed I noticed that some of the graphics in windows were glitching (graphics ingame were still A-OK, it was just the title bars and task bar that were glitching/flickering). Temperatures looked fine at around 65C, so I restarted the PC and everything was fine. I decided it was just something to keep my eye on.

2. On Sunday night I got more time to play FFXIV. This time though, about 40 minutes into play, and this time I was really playing; killing lots of monsters, I got a BSOD and the PC restarted itself. I checked event viewer, even though I don't understand most of these error messages, and I had a critical kernel-power Event ID 41 error. There was also some other random error before it happened, which I don't have a note of here at work, but I say random because all consequent critical errors I've had were not accompanied by it.
I logged back into the game, and the same thing happened within 10 minutes. I googled for info and in one forum topic on a FFXIV forum, a person commented that they had what they considered a stable overclock for months, and then they played FFXIV which ruined it.
Sooo I went to my BIOS and switched back to my XMP profile, 160 x 18, auto voltages, and 1600MHz ram. I loaded the game and played for about 30 minutes. Game worked. I went back to BIOS and switched to my previous stable overclock. Game BSODs again. Ergo, I decided overclocking was causing the fault. However, I didn't have time to test anymore, had to go to bed, so I turned off the PC.

3. On Monday night, I only had a short time to test stuff out. At that point my problem was still "how to get FFXIV to run with an overclock?". So I raised the voltage on my 3.8Ghz from 1.38V to 1.39V and set the IMC voltage which was on auto before. The guide in my custom PC mag for overclocking i5-750 states to set the IMC voltage to 1.37V, so I also did that. The system started up fine, CPUZ reporting the correct speed etc. and I run the game. I did some quests spending about 40 minutes in duration and I don't get BSOD. Then I run 5 passes in IBT just to check. I don't normally use IBT because I find it unreliable, but I read its one of the best for quickly finding stability. My overclock passed. So then it's Tuesday, last night, and I've got much more time on my hands. During dinner I run IBT 5 standard passes a few times. And restart my system a few times to make sure everything is ok. During this, I notice in resource manager that sometimes windows is reserving half my ram for hardware. Not sure why but it wasn't do it everytime so I ignore. Then I run 25 standard passes in IBT. I've gotten no errors up to this point since I decided overclocking was causing the fault in FFXIV and I put the voltage up. After passing all those tests in IBT, I figure everything is ok.
I play FFXIV, for 4 hours 30 mins. Then BSOD. Kernel-power 41 in event viewer again. I turn the game back on after restart. Within 2 minutes BSOD. It was very late so I said to myself bugger it and turned off for the night...

4. The final description - This morning I woke up early. I went to BIOS and turned back to my XMP 2.8Ghz profile as described previously. I get to login, type in my password, hit enter. BSOD. I restart, I get to login and attempt to type password... BSOD. I try again and I manage to get to my desktop. I check event viewer - kernel-power 41 as usual. I check for the other non-critical errors. I see a lot of "The Superfetch service terminated with the following error: The system cannot find the file specified" errors, which confuses me as superfetch is turned off, and the service was stopped in the service list even when I first started. So I'm wondering what the hell is going on.
I go back to BIOS and restore the original settings of the BIOS as they were when I first built the PC (changing AHCI mode on obviously). The PC starts up and gets to desktop fine. I restart, again its ok. I restart again... BSOD at windows loading. Then BSOD at desktop.
So I ran startup repair, it couldn't find any errors. I ran windows memory diagnostic from startup repair, it couldn't find any errors with my RAM. I reload back to my desktop. It's then that I notice in resource manager, that windows is reserving half my ram for hardware again. Every time after that which I actually got to my desktop, I checked and it was doing this. All the times I did get to desktop I ran firefox to check topics I was reading to try and help me. So anyway, I then continue my process of restarting to see if it works, and it seems to be getting worse. One of the times it BSODs the second the windows loading screen is about to come up. The error says "MEMORY_MANAGEMENT" with error code 0x0000001A. I've only been able to produce that error code once, but connecting the dots with the hardware reserved ram, could there be an issue with the memory?
The final nails in the coffin were that one time the BIOS froze when I hit save and exit, and one time when I hit power, it cut out and restarted 2 seconds after, so didnt even make it past the BIOS logo screen.

Current situation

The computer is now completely unstable even on completely stock settings. I only manage to get to my desktop maybe 2 or 3 times out of every 10 presses of the power button. In the worst cases, it doesn't even make it past the BIOS logo! What started with BSODs I thought were caused simply by overclocking seems to have developed into a full catastrophe.

FYI everything was brand new when I bought it. But I've got no idea what the faulty part could be, if there is one. I'm leaning towards the PSU. Really need expert advise now :/
SMITH
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post #2 of 30
Did you reset the CMOS?
Zorg Beast
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Zorg Beast
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post #3 of 30
Thread Starter 
Quote:
Originally Posted by zorg1983 View Post
Did you reset the CMOS?
That's the first thing I'm going to try tonight. Unfortunately I only get 3 hours average per day for anything that isn't work.

Going to reset cmos, then test ram sticks one by one. Then I'm stuck to knowing what to do if neither of those things help me.
SMITH
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post #4 of 30
Start with the Reset of the CMOS, it will bring you BIOS to default settings and then see if the BSOD still happening. after it test the memories with MEMTEST to see if you have any damaged memories. after this we will move on
Zorg Beast
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Zorg Beast
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post #5 of 30
Thread Starter 
Thanks I wish I could do it right now, need to wait till tonight. Will be glad for any initial thoughts though like yours. Do you think it could be the RAM? My biggest worry is that I damaged something with the overclocking.
SMITH
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post #6 of 30
Perhaps the memory but i dont thinks so... i bet its just a bad overclocking that you did. reset the CMOS... work with the computer and give us a feedback.
Zorg Beast
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post #7 of 30
Thread Starter 
Alright, I'll update tonight. Thanks!
SMITH
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post #8 of 30
I would suggest running memtest on your ram to rule out any problems there.
http://www.memtest.org/
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H110i GT Windows 10 Professional x64 Benq XL2730Z CM Storm Quick Fire TK 
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post #9 of 30
Memtest 86+ run it with ONE stick at a time as if you run it with all of them you would need to find out which one it is causing the problem so if you run it with just one stick you can put it aside if it errors and carry on

Also from my experiance Kernel issues iv had were due to memory issue
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post #10 of 30
Sounds scary.. Ghost/phantom computer??
Need a doctor??
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