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Distributor warranty thinks I'm idiot.

post #1 of 117
Thread Starter 
Hi guys,

Just wanted to share this with you.


As you might know, I recently sent my HD5870 with smoked VRMs to replace.
Well, after nearly two weeks, they replied to my retailer and wrote this:

Quote:
Hi, our distributor doesn't currently have any cards in stock and doesn't know where they are going to receive more (NEVER, they went out of production you dumbasses).

In exchange, they are willing to give you a Gigabyte HD6850 OC card.

I received this and I'm still LOLing.

So, I send you the 5-series single chip flagship card, and you send me a revision of the Juniper XT chip that not only performs WAY under my card, but also retails at HALF PRICE?

Come on, don't make me laugh.


I've replied with several benchmarks, asking them for at least a HD6950, or a full refund of the card's price (€345'95)
   
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post #2 of 117
You did the right thing

How did your VRM's burn btw?
post #3 of 117
I wouldn't be LOLing - I'd be fuming.

Problem is that some people would take them up on the offer, as obviously 6xxx plus 'OC' = much better than your card...

Cheeky blighters.
post #4 of 117
Ask them for 2 6870s.

Edit: 6850s! That's even worse.
post #5 of 117
Hopefully you get a 6950. Or at the very least two 6850's!

They wouldn't even at least offer a 6870???

Retailers are dumbasses!
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post #6 of 117
Thread Starter 
Quote:
Originally Posted by pangeltveit View Post
You did the right thing

How did your VRM's burn btw?
FurMark in extreme burn-in mode.

No overclock, watercooled. VRMs had the stock sink on them, and a 12cm fan blowing to the heatsink.


What got fried was the PWM circuitry, not the MOSFETs.


Yeah, 2x 6850 would be schweet, but I'd rather have a HD6950
   
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post #7 of 117
They usually try to do this in Spain to see if they can stick it to you...

Where did you buy it? Pccomponentes? Alternate? Coolmod?

Just tell them you want at least an HD6950 2Gb or better, I would not accept anything below a 6950 2Gb.

If it is a reputable store (I.E: Pccomponentes, Izarmico, Coolmod...) they'll solve it for you and I'm sure they'll offer you a better card

Good luck!
Edited by kcuestag - 4/13/11 at 4:33am
    
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post #8 of 117
Quote:
Originally Posted by Artikbot View Post
Hi guys,

Just wanted to share this with you.

As you might know, I recently sent my HD5870 with smoked VRMs to replace.
Well, after nearly two weeks, they replied to my retailer and wrote this:

I received this and I'm still LOLing.

So, I send you the 5-series single chip flagship card, and you send me a revision of the Juniper XT chip that not only performs WAY under my card, but also retails at HALF PRICE?

Come on, don't make me laugh.

I've replied with several benchmarks, asking them for at least a HD6950, or a full refund of the card's price (€345'95)
You should know that:
a) retail price doesn't matter.
b) don't even dream about a refund.

Also, I thought Furmark was banned from the ATI drivers so to keep the cards safe?
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post #9 of 117
Quote:
Originally Posted by prava View Post
You should know that:
a) retail price doesn't matter.
b) don't even dream about a refund.

Also, I thought Furmark was banned from the ATI drivers so to keep the cards safe?
No, Furmark still works on ATI cards, at least I can run it on my HD6970's.

And that is true, retail price doesn't matter, and they won't offer a refund, they'll just offer you a HD6950 2Gb most probably if you ask them nicely.
    
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post #10 of 117
Quote:
Where did you buy it?
I´m also curious , so I know to avoid them.
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