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Good Download Speed But High ping/cut outs in games?

post #1 of 57
Thread Starter 
So i have been playing a bit of L4D 1 and 2 recently and despite the fact i have a decent internet connection - download speed is about 1Meg a second i still get high pings, stuttering (thinking network related) and dis-connects when playing online.

Anyone have any idea what the course of this could be? because i have no clue. I would assume that i would have good online experience if i can download/stream stuff well but its just not the case - before you ask no i dont download/stream stuff while i am playing or anything i just cant seem to get a good game anywhere
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post #2 of 57
If you have any torrent programs running, turn them off. Even if they're running on a different computer in your house, because torrents really kill your upload speed, which is what is important while gaming.
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post #3 of 57
Thread Starter 
Nope no torrents going on any computer either, i have checked that minutes after high pings and dis-connects in L4D i have still been able to get high download speeds via steam, even hitting 2-3MB of course that wasnt sustained but it leveled out at around 450kb+ at the moment its hovering around 180+ with spikes into the 300+

So i just dont see why i am getting these, other things that have happened are what looks like lag which makes me think its network related being on an online mtach could ithave something to do with my video card driver? i mean WoW wont let me use certain things in the videos option saying i have to update my video card. Im running Forceware 197.03 at the moment could that be the course of the lag as at times i have checked my ping while getting the lag and its been around 50-60 or so which seems good ping wise and yet i still getting the lag???
Edited by ArmageddonAsh - 4/13/11 at 1:51pm
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post #4 of 57
Its probably not lag in yor part. The guys you are playing with have lag.

Even I have the same problem when I play G.R.I.D

any ping below 100ms is great. MP's are playable upto 300ms of ping time.


So, those guys have this.



BTW, whats your upload speed? Are you yourself hosting the game? That might be a problem.


do a speed test - http://www.speedtest.net and post the results here
post #5 of 57
Thread Starter 
ive asked people druing games where i have had problems and they ay they havent experienced any and no i dont host any its on some Co-Op and Versus servers with like 8 vs 8 and 16 Co-Op

then it has to be lag from non network problem, updating my video driver to see if that helps at all as i still get lag when my ping is under 60!

Test 1 : Ping 155, Download 1.3MBps, Upload 0.54MBps
Test 2 : Ping 108, Download 1.34MBps, Upload 0.54MBps
Test 3 : Ping 81, Download 2.02MBps, Upload 0.41MBps
Test 4 : Ping 185, Download 1.61MBps, Upload 0.68MBps
Test 5 : Ping 121, Download 1.63MBps, Upload 0.49MBps

i ran it 5 times, those were the results - what do you think?
EDIT : was downloading 266.58_WHQL driver for my GTX 470 at the time - could that affect the results?
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post #6 of 57
Your Ping is fine. So definitely its not your problem.

A video explaining the same might help.


I am pretty sure your oppnents or other players playing with your have a bad ping.
post #7 of 57
Try running this from the cmd line: tracert www.google.com and tracert www.steampowered.com
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post #8 of 57
Thread Starter 
Quote:
Originally Posted by thetechfreak;13121476 
Your Ping is fine. So definitely its not your problem.

A video explaining the same might help.


I am pretty sure your oppnents or other players playing with your have a bad ping.

doesnt really need a video. the game skips/stutters for a couple of seconds when it happens and i usually end up dead as a result frown.gif

on a few occasions i have seen my ping hit nearly 1,000 but thats rare - the above stuttering isnt so rare and its gotten to the point where L4D in near unplayable as its too frequent and too annoying for me to be able to put up with frown.gif
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post #9 of 57
First, you need to understand that some games do not have dedicated servers. If you are playing a game that is based off of listen servers then your ping is going to be hit or miss dependent on who the host is. The other thing is you may want to try to run a couple tracerts to see where and how your internet traffic is behaving. You might discover that you are having a bad hop somewhere and will want to notify your ISP of the problem. Dropped packets are almost worse then actual speed, because interruption in service if only for a ms will raise your latency to your server.
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post #10 of 57
Quote:
Originally Posted by ArmageddonAsh;13121525 
doesnt really need a video. the game skips/stutters for a couple of seconds when it happens and i usually end up dead as a result frown.gif

on a few occasions i have seen my ping hit nearly 1,000 but thats rare - the above stuttering isnt so rare and its gotten to the point where L4D in near unplayable as its too frequent and too annoying for me to be able to put up with frown.gif

That almost sounds like a cpu usage problem, when you are playing L4D try to alt tab out and do ctrl alt del to bring up task manager and look at your performance tab to see how much of your cpu you are using. Do this when you are at your desktop idling too. If your idling outside of a 1-5% then you have malware or something running in the background that you need to address.
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